The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
Company replied
This was my second time buying from Occhialando. The prices are very good and the handling of queries is also good. Excellent packing and quick shipping. 9/10 experience.
Company replied
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Formigine, Italy
Replied to 68% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The most horrible site possible They don't have any of the glasses in stock I placed four orders in the last two months and the site canceled them all after two weeks and said because it's the last one of these glasses we can't send it to you!!! Why do you put something on the site when you don't have it in stock? I used to buy these glasses as a gift every time and you kept me waiting for 2 weeks and I was never able to give them as a gift on time
Every time I ordered glasses I was very satisfied. The glasses arrived in their original packaging and well protected. Recommend

Reply from Occhialando

Reply from Occhialando
Received my glasses in truly amazing time and in perfect condition!

Reply from Occhialando
Dont buy there, had the worst experience: after paying with credit card for a pair of sunglasses (premium express delivery!) it took them 6 days to tell me, that the glasses aren’t in stock and it will take them longer to send it. So far okay for me, but then they refuse my cancellation out of dubious reasons (process already started), although it still hasn’t been shipped by them. Never again.
02/24/25:
It got even better: after complaining and offering to talk to my lawyer they finally gave in and transferred my money back. But they still had the balls to ask me to withdraw the rating, now that everything was settled. Unbelievable!

Reply from Occhialando
Ordered a pair of Oakley snow goggles. Item was delivered in 4 business days from the day of purchase. Arrived well packed and in perfect condition.

Reply from Occhialando

Reply from Occhialando
After 2 years of waiting for my order, and after I left a review, they told me that they would send the glasses a month ago. Today, they contacted me and told me that they are wating for gls, even though I have been waiting for them for 2 years. They are not serious
Update : occhialando finally sent my glasses. I have now received them.
Everything came as described and ordered in exactly one week from Italy to Zagreb, Croatia.

Reply from Occhialando

Reply from Occhialando
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.