A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more
Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more
Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more
Company details
- #40 of 84 best companies in Computer Shop
Written by the company
The quality choice for buying refurbished laptops and computers for over 35 years.
Contact info
2 Ascot Road, WR10 2JJ, Pershore, United Kingdom
- 01386 555008
- customerservices@ocmbiz.com
- www.ocmstore.com
4.8
Excellent
279 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, helpful staff, arranged to update my order from grade B to A, over the phone. Quick delivery service. Really happy with the Hp laptop, it’s like nearly new, working well.
Aisha
12 January 2021
Delivery was made on time
19 December 2020
Great company to do business with
Great company to do business with, fantastic service, and quick delivery.
5 December 2020
Outstanding company and product range
Excellent laptop better than grade b as described absolutely delighted with the product and service combined with a saving in excess of £500 against the new price will be buying all future units for our business through this excellent firm, fabulous work keep it up.
4 December 2020
Great company for refurbished kit
Great company for refurbished kit, shifting all my refurb orders to these guys from now onwards. They get back to you quickly, the products are good quality and at a reasonable price, delivery is on time and communication from them is brilliant.... Highly Recommend
30 November 2020
Unprompted review
Great service
Great service. Laptop arrived in 3 days in good condition. Ordered a grade A product and it was good and fully functional. Barely any noticeable marks and screen was crystal clear.
Have ordered 4 laptops from OCM in the past and it's been great every time.
17 November 2020
Refurbished Mac mini
Easy to order, speedy and efficient communications, quick delivery. All in 100% working order. What more could you want from a refurbished MacMini. Would happily buy for OCM in the future.
16 November 2020
All very good
All very good - friendly staff, order arrived quickly, was in perfect condition.
16 November 2020
Excellent product
Excellent product, price, and service, with clear advice when needed.
Thank you. John@idps
4 November 2020
Great service
Delighted with my refurbished laptop. Arrived exactly as described and working perfectly. Great customer service as well. Very happy!
3 November 2020
Laptop actually better than expected
Laptop actually better than expected. Service and Delivery on point
Satisfied customer
29 October 2020
Excellent Customer Service
1. The product was delivered on time.
2. The laptop is securely packaged in a nice case inside a laptop bag.
3. The sales and customer service teams are very responsive.
Overall I got the best customer buying experience.
26 October 2020
Quick delivery
Quick delivery, nice email updates and item arrived safely and well packed. Only thing I would add is what ports the monitor has e.g. USB etc or make it clearer for users when buying product.
15 October 2020
Brilliant fast service and the product…
Brilliant fast service and the product I ordered is also fantastic
14 October 2020
Quick delivery and a great functioning…
Quick delivery and a great functioning laptop.
12 October 2020
Good product
Good product, works well, it's faster than how I imagined, it just feels so cool and honoured to purchase this laptop as it becomes a table mode aswell. Touch screen is very nice.
11 October 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.