Raden good agent help me with my case ,explain everything i was need to know i hope resolve it thank you octafx good broker i suggest to all i have many years with this broker
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You did very well for the following and update requested from my end, as i am preparing to get the missing information you requested
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Very nice experience to trade, and the agent was nice person
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Company details
- #95 of 99 best companies in Finance broker
- #100 of 107 best companies in Alternative Financial Services
- #51 of 51 best companies in Financial advisor
- #25 of 28 best companies in Investment company
- #70 of 79 best companies in Investment service
- #10 of 13 best companies in Stock broker
About Octa Broker
Written by the company
Octa is a global brokerage brand that prioritises transparent trading, fast withdrawals, and reliable access to services.
Key facts about Octa:
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
Key facts about Octa:
- 15 years on the market
- 28 mln+ traders' accounts
- 3 trading platforms: OctaTrader, MT4, and MT5
- 280+ trading instruments
- 90+ industry awards.
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
- low spreads
- quick deposits and withdrawals
- 0% commission
- no swaps
- 50% deposit bonus.
Contact info
United Kingdom
- www.octabroker.com
3.7
Average
10k reviews
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Dear Octa Support Team,
Dear Octa Support Team,
I hope you are doing well.I recently made a deposit to my Octa trading account, but the amount has not been credited to my account yet. The payment was successfully deducted from my bank account; however, the balance is still not reflecting in my trading account.Please investigate this issue and help me resolve it as soon as possible.Details are as follows Account Name: SAMALBHAI NAYI
Transaction ID: 074550994408
Date of transaction: 16th June 2026
Time of transaction: 07:45 am
After getting 30 hours yet my amount is not credited to my wallet
Best regards ,
Jitendra Vadariya
17 June 2026
Reply from Octa Broker
Hello!
We sincerely apologize for the delay and for any inconvenience this situation may have caused.
After reviewing the matter, we are pleased to confirm that your case has now been resolved. Our team remained actively involved to ensure the issue was addressed properly, and we appreciate your cooperation during the investigation.
Thank you for your patience and understanding.
Kind regards,
Octa Rep.
cheaters deposit pending…
cheaters deposit pending from 48 hour and support only response one thing wait few time few time playing with client emotions fraud app
Octa trading account
125444654
What you guys doing i don't from more than 84 hour you won't able to check one transaction every time your support say with high priority we are checking things this is your high priority
15 June 2026
Unprompted review
Reply from Octa Broker
Hello!
We sincerely apologize for any inconvenience you may have experienced. Unfortunately, we can't identify you in our system until you give us your trading account number or registered email address. We would like to check on your case and provide further assistance. Please share the requested details with us. Thank you for your cooperation.
Kind Regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for your review and kind words about the app. We’d really appreciate hearing what we could improve to match your expectations and hopefully earn a higher rating in the future.
Kind regards,
Octa Rep.
The removal of visa and mastercard ...
15 June 2026
Reply from Octa Broker
Hello!
Thank you for your review. However, we would like to better understand your situation so we can assist you. Please provide more details regarding this matter, and we will check it and help you as soon as possible.
Kind regards,
Octa Rep.
Good behaviour of customer care girl
17 June 2026
Reply from Octa Broker
Hello!
Thank you for choosing Octa. We’re glad to hear you’re enjoying your experience with us. Always happy to help if needed!
Kind regards,
Octa Rep.
Good nice well
16 June 2026
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience. If you ever need support, our team is here for you.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for sharing your feedback. We're sorry to hear that you've experienced difficulties with the withdrawal process.
Please note that, in some cases, additional checks may be required to ensure that all transactions on our platform are processed safely and securely. These measures are in place to protect both your account and your funds. As previously communicated, our team is checking the attachment you have provided.
We appreciate your patience and cooperation throughout this process. As soon as there is an update, our team will inform you via the official communication channels.
Kind regards,
Octa Rep.
My last conversation agent is awesome
My last conversation agent is awesome. He will process my yesterday payment asap.
15 June 2026
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and taking the time to share your thoughts. If you have any ideas or recommendations on how we can improve our service and earn a 5-star rating, you're more than welcome to write to us. Your input means a lot!
Kind regards,
Octa Rep.
Fraud company I'm trying to communicate…
Fraud company I'm trying to communicate with the agent from last 5days regarding my deposit I made and didn't recived in my account but form their side no responce such a bad team and customer service don't every try to deposit in this broker
11 June 2026
Unprompted review
Reply from Octa Broker
Hello!
We're sorry to hear that you feel this way. We always strive to provide the best possible service, and we're disappointed to learn that your experience did not meet your expectations.
After reviewing the matter, we are pleased to confirm that your case has now been resolved.
We appreciate your patience and cooperation throughout this process.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for being part of Octa! We’re glad you’re enjoying the platform and are always ready to assist.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for trading with Octa and for your positive feedback. We’re happy to have you with us and are always ready to help if needed.
Kind regards,
Octa Rep.
Hallo sir depot ni hora hai
15 June 2026
Reply from Octa Broker
Namaste!
Hui hui asuvidha ke liye hum sincerely khed vyakt karte hain.
Kripya dhyan dein ki UPI deposit option ko temporary roop se technical samasyaon ke kaaran disable kar diya gaya hai. Hamari team is samasya ko suljhane aur service ko jald se jald restore karne par kaam kar rahi hai.
Is beech aapke dhairya aur samajh ke liye hum aabhari hain. Agar aapko alternative deposit methods ke liye madad chahiye, to kripya humse sampark karein.
Sadar,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for choosing Octa! We’re glad to have you with us and are always here if you need support.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
I have a problem with this but no one…
I have a problem with this but no one responds to me
15 November 2025
Reply from Octa Broker
Hello!
Thank you for sharing your experience with us. We’re sorry to hear about your concerns and understand how frustrating this situation must have been.
Upon review, your account is fully active and you can withdraw freely.
If you have any further questions or need further assistance, please don’t hesitate to reach out. We’re always here to help.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for trading with Octa and for your positive feedback. We’re happy to have you with us and are always ready to help if needed.
Kind regards,
Octa Rep.
This is a complete fraud broker my…
This is a complete fraud broker my deposit never arrived and they have no customer support their chat agent never respond and their email support team never respond they stole my money and never gave they deposit
10 June 2026
Unprompted review
Reply from Octa Broker
Hello!
We’re truly sorry to hear about your concerns and completely understand how frustrating this situation must be for you. However, we're not what you called us.
Upon checking, our team has replied that we will investigate your issue. Please rest assured that your case is receiving our full attention and has already been escalated to the highest priority level for careful review.
We sincerely appreciate your patience and will continue doing everything possible to reach a resolution as quickly as we can.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience with us. It’s great to know you’re satisfied with our services. Feel free to contact us anytime.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks a lot for choosing Octa! We’re glad you’re happy with our platform. Reach out anytime if you have questions!
Kind regards,
Octa Rep.
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