Raden good agent help me with my case ,explain everything i was need to know i hope resolve it thank you octafx good broker i suggest to all i have many years with this broker
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Review summary
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What people talk about most
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You did very well for the following and update requested from my end, as i am preparing to get the missing information you requested
Company replied
Very nice experience to trade, and the agent was nice person
Company replied
Company details
- #95 of 99 best companies in Finance broker
- #100 of 107 best companies in Alternative Financial Services
- #51 of 51 best companies in Financial advisor
- #25 of 28 best companies in Investment company
- #70 of 79 best companies in Investment service
- #10 of 13 best companies in Stock broker
About Octa Broker
Written by the company
Octa is a global brokerage brand that prioritises transparent trading, fast withdrawals, and reliable access to services.
Key facts about Octa:
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
Key facts about Octa:
- 15 years on the market
- 28 mln+ traders' accounts
- 3 trading platforms: OctaTrader, MT4, and MT5
- 280+ trading instruments
- 90+ industry awards.
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
- low spreads
- quick deposits and withdrawals
- 0% commission
- no swaps
- 50% deposit bonus.
Contact info
United Kingdom
- www.octabroker.com
3.7
Average
10k reviews
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People also looked at
Friday 29th May i did a deposit
Friday 29th May i did a deposit, and it not reflected in my account. The worst part is their customer support is dead. They have only AI Bot( completely useless) and if you say "Talk to agent" bot will tell you no agent available now...send an email. If you send and email...again the same Bot will reply some bullshit back....So the bottom line Octabroker running without customer support. I am permanently moving to Pepperstone/IC Markets
Trading account: 12314442
I did many deposits. all credited except the last one for INR 3500
29 May 2026
Unprompted review
Reply from Octa Broker
Hello!
We’re truly sorry to hear about your concerns and completely understand how frustrating this situation must be for you. As per checking, you have already been in contact with our Customer Support team. Please rest assured that your case is receiving our full attention and has already been escalated to the highest priority level for careful review.
Our team is actively working on resolving this matter, and we are fully committed to assisting you every step of the way. We sincerely appreciate your patience and will continue doing everything possible to reach a resolution as quickly as we can.
Kind regards,
Octa Rep.
Talk to agent par Koi agent uplbadh…
Talk to agent par Koi agent uplbadh hota nhi hai mere diposit sistem me 15 din se jyada samay se pending chal raha hai naa refund Mil raha hai or na hi treding me jama ho Raha hai
30 May 2026
Reply from Octa Broker
Namaste!
Aapke case ke samadhan mein hui deri ke liye hum sincerely khed vyakt karte hain aur samajhte hain ki isse aapko nirasha hui hogi. Jaanch ke anusaar, aapka deposit aapke trading account mein credit kar diya gaya hai.
Aapka feedback note kar liya gaya hai aur hamari sevaon ko behtar banane ke liye sambandhit team ke saath share kiya gaya hai.
Agar aapke koi aur sawal hain ya kisi sahayata ki zarurat ho, to kripya bina jhijhak humse sampark karein. Hum hamesha aapki madad ke liye yahan hain.
Sadar,
Octa Rep.
Reply from Octa Broker
Hello!
We’re happy to hear you’re enjoying Octa. Thanks for your feedback, and don’t hesitate to contact us anytime.
Kind regards,
Octa Rep.
Not up front about all the fees.
Well I did my investment and paid over 1800 in fees and then they want another 150. They never tell you what all the fees are for and then when you want to withdrawal they keep coming up with more fees. Then give me a dead line to pay the fee or they cancel my withdrawal. I find it to be a little frustrating. Will never do business here again. They cant seem to be honest about things.
29 May 2026
Unprompted review
Reply from Octa Broker
Hello!
We sincerely apologize for any inconvenience you may have experienced. However, we want to assure you that our company is dedicated to reliability and transparency, so we're certainly not what you call us. Unfortunately, we can't identify you in our system until you give us your trading account number or registered email address. We would like to check on your case and provide further assistance. Please share the requested details with us. Thank you for your cooperation.
Kind Regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for choosing Octa! We’re glad to have you with us and are always here if you need support.
Kind regards,
Octa Rep.
You did very well for the following and…
You did very well for the following and update requested from my end, as i am preparing to get the missing information you requested
29 May 2026
Reply from Octa Broker
Hello!
Thank you for choosing Octa and taking the time to share your feedback. Rest assured that our team is actively working on your case and will provide updates as soon as possible.
Thank you for your cooperation and understanding.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you very much for sharing your feedback and being with us. We hope you'll continue using our platform, and we'll take care of the best investing experience for you. If you ever need any assistance, please do not hesitate to reach us out.
Kind regards,
Octa Rep.
Good............
28 May 2026
Reply from Octa Broker
Hello!
Thank you for choosing us! We appreciate your trust and are committed to providing helpful support to make your experience smooth and positive. If you ever need any assistance, please do not hesitate to reach us out.
Kind regards,
Octa Rep.
Best broker in the world and costumer…
Best broker in the world and costumer service is very good 👍👍👍👍👍
29 May 2026
Reply from Octa Broker
Hello!
Thank you very much for sharing your feedback and being with us. We're happy to know you find our trading app good. Rest assured that we'll keep working on improving it further. If any questions arise, feel free to get in touch with our Customer Support team. We're always happy to hear from our clients.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for choosing us! We appreciate your trust and are committed to providing helpful support to make your experience smooth and positive. If you ever need any assistance, please do not hesitate to reach us out.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience. If you ever need support, our team is here for you.
Kind regards,
Octa Rep.
Good guidelines for us
27 May 2026
Reply from Octa Broker
Hello!
Thank you for your kind words and for choosing Octa. We’re here anytime you need help or have questions.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We really appreciate your trust! We hope you'll continue using our platform, and we'll take care of the best investing experience for you. If you ever need any assistance, please do not hesitate to reach us out.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for choosing our services. We sincerely appreciate your trust and remain committed to delivering reliable support to ensure a seamless and positive experience. Should you require any assistance, please do not hesitate to contact us at any time.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for choosing us! We appreciate your trust and are committed to providing helpful support to make your experience smooth and positive. If you ever need any assistance, please do not hesitate to reach us out.
Kind regards,
Octa Rep.
Horrible turn-around-times for withdrawals
Horrible turn-around-times for withdrawals and their agents are not helpful at all when you ask them the reason for the delays. I definitely need to look elsewhere for a company that delivers what they promise. I don’t recommend them.
26 May 2026
Unprompted review
Reply from Octa Broker
Hello!
We sincerely apologize for the delay and any inconvenience this may have caused. While we strive to provide fast and efficient service, occasional issues may arise, and we truly appreciate your patience.
There was a technical issue, and our team has been working diligently to resolve it as quickly as possible. Your withdrawal has been credited. We will continue striving to improve our services to deliver a more seamless experience going forward.
Thank you for your understanding and patience.
Kind Regards,
Octa Rep.
experience with Octa customer support…
experience with Octa customer support Is one of the most trusted service i had seen They respond with in a second that maby any issue
i feel octa need do take step to avoid deposit error (even i entered correct UTR the deposit declain) where i am facing
26 May 2026
Reply from Octa Broker
Hello!
Thank you for choosing Octa and taking the time to share your feedback. We've taken note of your review and will pass it to the relevant team for further consideration.
Let us know anytime if there’s anything we can help you with.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for your kind words and for choosing Octa. We’re here anytime you need help or have questions.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
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