Octopus Electric Vehicles Reviews 5,332

Recently placed an order and so far have been really impressed with the process, so easy and straight forward. Also, had a nice follow up call from George yesterday to go through a few bits and ask any questions I had.

The process of ordering to delivery was so simple, clear & transparent. The car was delivered with great service and care, plus the aftercare from Robyn has been amazing service.
I'd recommend the scheme to anyone.

Dealing with Kayvan from start to finish was straight forward and easy at every step.
Kayvan was knowledgeable and helped with any queries I had along the way quickly and efficiently.
It made the whole process stress free and I'm pleased to have ordered my new car through Octopus!
Thanks for making it so easy!

Excellent customer service, friendly and helpful without being pushy at all because who likes a pushy sales team. But Bash was great and with his help it was eady for me to place an order for a new car. Octopus keeps you informed throughout the whole process and it's easy and straightforward.

Helpful, friendly staff who were always able to answer my questions and straightforward processes meant I was able to get sorted with a new EV lease in a short space if time before starting a new job.

I leased a Polestar 3 through Octopus. The car has had way too many glitches but Octopus - and particularly Sakib Nasir - have been superb. Responsive, considerate and constructive. This is what good customer service should look like.

Hargun was great, listened, provided a solution and now have my partner insured at no extra charge when I didn't think this was possible.
Hargun got the license checks done super quickly and I had email confirmation within an hour. Thank you!

Excellent communication from ordering to recieving my new EV car. Very helpful with answering any questions.

Kept me updated with the progress and delivered quickly

Rocky has been very responsive to all my enquiries and pro active with lots of useful info about delivery and use of the vehicle. Follow up call next day after delivery. A delightful girl who couldn’t be more helpful.

What an absolute fantastic company!! Alex Moore and all the team are Octopus energy are professional,kind,friendly and do the work to the best of their abilities. I received my new car yesterday and are elated with how good it is. Just wanted to say thank you again to Octopus energy for the best service and will recommend them to all friends and family looking to either switch to Octopus energy in the future or lease a vehicle from them! 11/10 keep up the good work guys! Thank you

Exceptional support. Charlie was super helpful

Fantastic customer service from all of the team at Octopus. Especially Charlie...shout out to her for her rapid responses, continued support and very helpful, friendly approach.
Great experience from start to finish, I can't recommend highly enough.

amazing service

I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.

I cannot recommend Octopus EV enough, largely thanks to Michael. He has been incredibly supportive throughout the purchasing process. I had a lot of questions, but Michael was always patient and, most importantly, really easy to get hold of. If you want a stress-free experience, he is the person to speak to.

Seamless from start to finish. Very good service.

Hargun was super helpful. He was very efficient and clear in his communication helping to add someone to my policy very quickly and staying on the line with clear instructions throughout - thank you

Well informed advisor addressed all our questions fully and on time

Had a great and very supportive call from Nathan from Octopus Electrical Vehicle team following the delivery of our EV that our company has organized via Octopus.
So great to go through all my concerns, in a very relaxed nature which was so appreciated.