Ocushield Reviews 

1,318
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the highly effective screen protectors and blue-light-blocking glasses, noting significant, long-lasting relief from persistent eye strain and daily headaches during long work hours. Customers also appreciate the exceptional customer care and wonderfully helpful staff, who promptly resolve delivery issues and provide friendly, attentive assistance whenever needed. Some reviewers were not happy with product durability, mentioning that certain items broke easily, arrived damaged, or lacked the expected build quality over time. Some people also noted communication delays and ongoing difficulties when waiting for follow-up responses regarding replacement orders or unresolved support requests.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that their items work exceptionally well and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting outstanding care and... See more

Quality

Clients share positive opinions on quality, highlighting that the items are very good, reliable, and help... See more

User experience

Consumers find user experience to be positive, highlighting significant improvements in sleep quality and... See more

Staff

Users describe positive interactions with staff, praising their attentiveness and willingness to help resolve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

​Ocushield Blue Light Glasses Absolutely fantastic glasses! The frame is exceptionally light and comfortable, you barely feel them on. The yellow lenses do an amazing job blocking harsh blue light an... See more

Company replied

Rated 5 out of 5 stars

My personal experience with Occushield was very good. Their products work exceptionally well. I definitely notice it with my sleep quality, as well as when using my devices, as my eyes don't get tired... See more

Company replied

Rated 5 out of 5 stars

"I have both pairs of Ocushield blue-light-blocking glasses: the daytime version with clear lenses and the nighttime version with darker lenses. They’re both awesome and do exactly what I need them to... See more

Company replied

Rated 5 out of 5 stars

Fantastic product, I have ordered many Ocushields for all our personal and office devices. It keeps our eyes relaxed even after long usage and most importantly it reduces blue light which is extremely... See more

Company replied


Company details

  1. Health and beauty shop
  2. also in
  3. Mobile Phone Accessory Shop

About Ocushield

Written by the company

Our medically rated screen protectors filter out blue light, to protect your eyes and help you sleep.

For more reviews click here ➡️ Ocushield Reviews

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,318)

372 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Efficient customer service for replacement mask

The mask I ordered had a defect that led to it breaking in the microwave when being heated according to the instructions after 5 months. The team at Ocushield were very helpful and sent me a free replacement in the Netherlands (although I had to pay the import duties).

10 May 2026
Unprompted review
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Reply from Ocushield

Thank you so much for the lovely review, Alexander, and we're really sorry about the import duties — that's never ideal! We're glad we could get a replacement out to you and that the team looked after you well. We really do appreciate your patience and understanding throughout. If you ever need anything in the future, we're always here at customerservice@ocushield.com 💙
Mia- Team Ocushield

Rated 5 out of 5 stars

Quick responses. Accurate information

My red light box stopped working after a few days but it was replaced really quickly with absolutely no fuss and the contact I had was always polite and information given accurate. My postage was refunded to my account within minutes of my sending the receipt by email too.

1 May 2026
Unprompted review
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Reply from Ocushield

Jane, you rock — thank you so much for this brilliant review! 🎉 We're so glad everything got sorted quickly and smoothly, that's exactly the experience every customer deserves. Did you know your pupils get bigger when you look at someone you love 💕 We're always here if you need us at customerservice@ocushield.com 💙

Best regards,
Mia- Team Ocushield

Rated 5 out of 5 stars

Great screen protector!

Great screen protector- really helps with my light sensitivity! Also amazing customer service!!

30 March 2026
Unprompted review
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Reply from Ocushield

Woohoo — thank you so much, Jen! 🎉 We're absolutely thrilled the screen protector is helping with your light sensitivity, that's exactly what we're here for! It means the world to a small brand like us that you took the time to share your experience. We're always here at customerservice@ocushield.com if you ever need us 💙

Best regards,

Mia- Team Ocushield

Rated 5 out of 5 stars

Great Products, Phenomenal Company

This company has great products that are FSA eligible (with Letter of Medical Necessity), and they have absolutely phenomenal customer service. It was super easy to replace my cracked screen via email and they promptly got a replacement out, free-of-charge. They stand by their products and commitment to customer service!

19 March 2026
Unprompted review
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Reply from Ocushield

Woohoo, Tiffany, thank you so much for this incredible review! That made our whole team smile from ear to ear 😊 We're so glad the replacement process was smooth and that you felt well looked after. Standing by our products and our customers is something we take really seriously, so this means the world to us. Big thanks from the whole Ocushield team

Best regards,
Mia- Team Ocushield

Rated 5 out of 5 stars

Eye strain and migraines

I bought these glasses to help with eye strain and recurring headaches/migraines. As soon as I put them on, I feel my eyes relax. I haven't used them long enough to give a thorough review, but, so far so good.

13 May 2026
Unprompted review
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Reply from Ocushield

That's so lovely to hear, thank you! Feeling your eyes relax the moment you put them on is exactly the experience we want for every customer 😊 We'd love to hear how you get on after using them for a while longer. Fingers crossed the headaches and migraines become a thing of the past! 💙
Fun eye fact: your pupils get bigger when you look at someone you love... and we think your eyes are going to love these glasses! 💕

Best regards,
Mia- Team Ocushield

Rated 4 out of 5 stars

Easy to deal with

Easy to deal with. Item great. Albeit a bit expensive. "

1 March 2026
Unprompted review
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Reply from Ocushield

Thank you so much for taking the time to leave a review, we really appreciate it! We're glad the item is great and that everything was easy. We completely understand the feedback on price and we always strive to make sure our products deliver real value for what you pay. Hopefully your eyes will feel the difference and agree it was worth every penny 😊💙

Best regards,

Mia- Team Ocushield

Rated 5 out of 5 stars

Life Changing!

I cannot evangelize about Ocushield (both their products and customer service) loud enough. About a month ago, I began experiencing extreme insomnia and was at a loss as to how to remedy it until a friend suggested I purchase anti-blue light screen protectors for my monitor and laptops. I do medical editing for a living; however, it never dawned on me that the blue light coming from my laptops could be the culprit. Heeding my friend's advice, I made the expressed purchases from Ocushield and now sleep more soundly than a baby. It used to be (nearly) impossible for me to sleep beyond 6 hours each night, but now I can easily clock in 7-8. Life changing. (Note that I've never used that word to describe any product before, but it's warranted here.) I also want to add that Jyoti was a delight to engage with; her responses to my queries were always swift, and she even sent me a screen protector at no charge after I discovered that the one I had ordered was not quite the right size for my Acer laptop.

Thank you, Ocushield, for blessing me more than you'll ever know!

11 May 2026
Unprompted review
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Reply from Ocushield

Woohoo, Brenda, this genuinely made our whole team tear up a little! "Life changing" is not a phrase we take lightly and we are so, so thrilled that you're finally sleeping soundly. Going from 6 hours to 7-8 hours of quality sleep is absolutely incredible and you deserve every minute of it! 😊 Jyoti will be over the moon to hear your kind words too. Thank you from the bottom of our hearts for this beautiful review. Your eyes and your sleep are so worth protecting! 💙

Best regards,
Mia- Team Ocushield

Rated 5 out of 5 stars

A brilliant company!

My husband and I both have Ocushield screen protectors which we are very pleased with. The screens are crisp and clear and we feel they do reduce eye strain and I certainly go to sleep more easily. Their customer service is second to none. When I contacted them about the slight problem I had fitting one, the help I received was instant and friendly and they even sent me a replacement in case I was not absolutely happy with the first one. They really care about their customers and their product. I thoroughly recommend both the company and the screen protectors. Thank you! "

11 May 2026
Unprompted review
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Reply from Ocushield

That made our day, Carol, thank you so much! We love that both you and your husband are benefiting and sleeping better too. That's exactly what we're here for! Reviews like yours mean the world to a small brand like ours and help so many new customers feel confident choosing us. Big thanks from the whole team 💙
Best regards,
Mia- Team Ocushield

Rated 5 out of 5 stars

Ocushield screen protectors work

Ocushield screen protectors work. They reduce strain on my eyes and do a good job blocking bluelight from the backlit LED screens on devices. I notice considerably less strain on my eyes in the evening from using my laptop with the Ocushield screen protector. Similar with my iPhone and iPad protectors. On top of this, Ocushield was world-class customer service

11 May 2026
Unprompted review
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Reply from Ocushield

Woohoo, Rajbir, thank you so much! World-class customer service is incredibly kind of you to say and we're so glad the products are making a real difference to your eyes. That's exactly why we do what we do! 🎉
Fun eye fact: your eyes can distinguish over 10 million colours... and with Ocushield protecting them, they'll be seeing every single one in comfort! 🎨
Best regards
Mia- Team Ocushield

Rated 5 out of 5 stars

Brilliant

Brought blue light blocking glasses for myself for watching tv at nighttime. They are comfortable and make a difference - no eye strain. I then purchased a second pair for my husband and he is already saying he is sleeping much better now. Great product , UK business, great customer service - what’s not to like! "

11 May 2026
Unprompted review
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Reply from Ocushield

That's brilliant, Lisa, thank you so much! We love that your husband is already sleeping better too, that's such a lovely bonus! 😄 Comfortable, effective and great for sleep... we couldn't ask for a better review. Thank you for supporting a UK business and for sharing your experience. It means everything to us 💙

Best regards,

Mia- Team Ocushield

Rated 4 out of 5 stars

I purchased a screen for my iPad

I purchased a screen for my iPad. It arrived quickly. However, after applying the screen I found that it affected the touchscreen sensitivity. After contacting Occushield, they offered to replace the screen at no charge. The second one is working great. Their follow-up is excellent. Took one star off because I was charged shipping on the replacement. Not a big deal.

4 May 2026
Unprompted review
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Reply from Ocushield

Thank you so much for the lovely review, Jody, and we're really glad the replacement is working perfectly for you! We're sorry to hear about the shipping charge on the replacement, that's really useful feedback and something we'll look into. We always want the experience to be as smooth as possible from start to finish. Thank you for being so understanding and for taking the time to share your experience 💙

Best regards,
Mia- Team Ocushield

Rated 5 out of 5 stars

I have used Ocushield for my phone and my laptop

I have used Ocushield for my phones for the last 4 years. The products are excellent and as time has passed, the delivery and installation of the phone screen eye protectors has evolved to an even better product. What I truly like about this company is the customer service. I have had a problem with installation twice and a new screen was immediately sent to me, free of charge. The customer service team responds in a timely manner and they will do whatever they must to make the purchase right if there is a problem. Thank you Ocushield. My eyes also thank you.

22 April 2026
Unprompted review
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Reply from Ocushield

Woohoo, Lynda – thank you so much for this incredible review, and for being a loyal Ocushield customer for four whole years! That genuinely made our day 🎉

It means the world to us to hear that you've seen the product evolve over time and that our customer service has been there for you when you needed it. That's exactly what we strive for every single day!

New customers rely so much on real, honest reviews like yours to decide if they can trust us, so this truly means everything to a small brand like ours.

Fun eye fact: your eyes can distinguish over 10 million colours... and with Ocushield protecting them, they'll be seeing every single one in comfort! 🎨

If you ever need anything at all, you know where we are at customerservice@ocushield.com — we're always here for you 💙

Big thanks again, Lynda. Your eyes are very welcome! 😄

Warm wishes,

Mia- Team Ocushield

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - had a small issue with my product but was resolved very quickly and Ocushield kindly sent me a replacement.

30 April 2026
Unprompted review
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Reply from Ocushield

Woohoo, thank you so much Harriet! That made our day! 🌟

We're so glad we could get your replacement sorted quickly. That's exactly what we're here for and it means the world to a small brand like us to know you felt looked after.

Fun eye fact: your eyes blink about 20 times a minute, that's nearly 30,000 times a day! Here's to keeping those eyes happy and healthy 😄

If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia- Team Ocushield

Rated 5 out of 5 stars

Good customer service.

Good customer service.

16 April 2026
Unprompted review
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Reply from Ocushield

Thank you so much Ben, that really means a lot to us! 🌟

We're so glad you had a good experience and we hope you're loving your Ocushield product. It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us.

If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia - Team Ocushield

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company, I think the product works, my eyes feel less sore and dry. The costumer service is also great!

7 May 2026
Unprompted review
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Reply from Ocushield

Woohoo, that made our day! Thank you so much Kedun! 🌟

We're absolutely thrilled to hear your eyes are feeling less sore and dry. That's exactly why we do what we do and hearing results like yours makes it all so worthwhile!

Fun eye fact: your cornea is the only part of your body with no blood supply at all, it gets its oxygen straight from the air! Pretty amazing, right? 👁️

If you ever need anything, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia- Team Ocushield

Rated 5 out of 5 stars

Jyoti immediately sent me a replacement…

Jyoti immediately sent me a replacement phone, which I really appreciated. Grateful for the customer service I received.

13 April 2026
Unprompted review
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Reply from Ocushield

Thank you so much Jordan, this is so kind of you! 🌟

We'll make sure to pass your lovely words on to Jyoti, she'll be absolutely chuffed! It means the world to a small brand like us when customers take the time to share their experience.

If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia- Team Ocushield

Rated 5 out of 5 stars

medical grade protection for your eyes

I am sensitive to light it hurts my eyes especially creating migraines and I needed to protect myself beyond what the settings in the devices themselves could do.

Sure could you get something a little less expensive? But it isn’t medical grade protection and I bought and returned other items that had no guarantee

you only have one set of eyes be sure you protect them

10 April 2026
Unprompted review
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Reply from Ocushield

Woohoo, thank you so much Brenda! That made our day! 🌟

You've hit the nail on the head. You really do only have one set of eyes and medical grade protection is exactly what we set out to provide. We're so glad Ocushield is making a real difference for you, especially with light sensitivity and migraines.

It means the world to a small brand like us, especially because new customers rely on real stories like yours to feel confident choosing us. So thank you from the bottom of our hearts!

If you ever need anything, don't hesitate to reach out at customerservice@ocushield.com 💙

Big thanks again,
Mia- Team Ocushield

Rated 5 out of 5 stars

Really great customer service

Really great customer service, I had a faulty product and it was resolved immediately. Thank you 🙏

4 May 2026
Unprompted review
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Reply from Ocushield

Thank you so much Ella, Love that! 🌟

We're so glad we could get your faulty product resolved straight away. That's exactly the standard we hold ourselves to and it's wonderful to hear you felt taken care of!

It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us.

Fun eye fact: your pupils get bigger when you look at someone you love 💕 Here's to happy, healthy eyes!

If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia- Team Ocushield

Rated 5 out of 5 stars

Products are great and customer service…

Products are great and customer service was awesome when I ran into some glitches.

1 May 2026
Unprompted review
Ocushield logo

Reply from Ocushield

Woohoo, thank you so much Janine! That made our day! 🌟

We're so glad to hear you love the products and that our team was able to help when you hit a few glitches. That's exactly what we're here for!

It means the world to a small brand like us, especially because new customers rely on real stories like yours to decide if they can trust us. So thank you from the bottom of our hearts!

Fun eye fact: your eyes can distinguish over 10 million colours 🎨 Here's to seeing them all beautifully with your Ocushield!

If you ever need anything at all, don't hesitate to reach out at customerservice@ocushield.com. We're always here for you 💙

Big thanks again,
Mia-Team Ocushield

Rated 1 out of 5 stars

3 week delay for item advertised as in stock, then non-existant customer service

7 weeks after placing an order I still don't have the item advertised, and it seems impossible to get assistance from customer service. The first 3 weeks of delay was due to the item not being in stock (despite the website indication), but they did not acknowledge this until I chased up after it was not dispatched. I have filled out their customer service form twice, replied to the resulting email threads and provided the requested photo of the item - but based on the wording of the answers, and fact they never reply after the first "please tell us more" e-mail, it seems these could be AI generated. Just phoned the customer support, who said they could not check any of these e-mail threads, could not process a refund (of the approximately £100 spent), and could not tell me when I might get a call back.

1 May 2026
Unprompted review
Ocushield logo

Reply from Ocushield

Hi Simon, thank you for taking the time to share your experience, and we are truly, deeply sorry for everything you've been through. This is absolutely not the standard of service we pride ourselves on, and we completely understand your frustration.

Seven weeks without receiving your order, combined with feeling unheard by our customer service team, is simply not acceptable and we take full responsibility for that. You deserved far better communication and follow-through at every step, and we let you down. We're also sorry that your call today wasn't handled as it should have been.

We really want to make this right for you, Simon. Could you please reach out to us directly at customerservice@ocushield.com with your order number and we will personally make sure this is escalated and resolved as an absolute priority, whether that's getting your order to you immediately or processing a full refund. No more back and forth, no more waiting.

We're genuinely grateful you flagged this, as feedback like yours, however hard to read, helps us identify where we need to do better. We hope you'll give us the chance to put this right.

Warm wishes,
Mia- Team Ocushield

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