Odaje  Reviews 

2,411
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

For the first few days after placing my order, I could see that it had been confirmed but still hadn't shipped. I contacted Odaje on Whatsapp and was told that “the shoes are being prepared at our... See more

Company replied

Rated 5 out of 5 stars

I discovered Odaje through Alice in Paris, a YouTuber who focuses on Parisian fashion, and I’m so glad I did. The shoes are not only beautiful but exceptionally well made. I’ve purchased about five pa... See more

Rated 5 out of 5 stars

We were greeted very warmly by Desiree, who proceeded to be very professional, helpful and offered comfort suggestions. Desiree quickly brought a new pair of the shoe I had chosen which were perfect.... See more

Rated 5 out of 5 stars

Order received on time! When I contacted the company asking something about my order they responded just the next day! Very happy for my purchase. Shoes absolutely perfect. Loved them! Their guide abo... See more

Company details

  1. Shoe Factory

Written by the company

Chez Odaje (ex M. Moustache), nous avons une mission : créer une mode responsable, positive pour la planète et ses habitants. Créée en 2012 par Antoine Vigneron, Guillaume Alcan et Thibault Repelin, la marque avait pour ambition de dépoussiérer le marché de la chaussure masculine. Aujourd’hui M.Moustache devenu Odaje a évolué avec une clientèle majoritairement féminine et en mettant les enjeux RSE au cœur de sa stratégie de développement. Pionnière de la mode circulaire, la marque transforme les chaussures usagées de ses clients récoltées au sein de ses boutiques en semelles de baskets pour ses futures collections.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,411)

427 reviews in the last 12 months

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Rated 1 out of 5 stars

My 2 orders were not sent - issue happened twice

I had ordered once during the summer 2020 and I received my order without any issues. However, I ordered 2 more times recently (at the end of 2020 and in January 2021) and my orders were never sent. Both times, I sent an email 2-3 weeks after the order asking for an update on the delivery and both times I was told that my parcel had not been sent and that the shoes ordered were not available anymore. I got a refund though but was left without shoes I needed for Xmas, gifts, etc. I am very disappointed - this does not seem like a reliable online shop to me so I won't order from Mr Moustache anymore.

6 February 2021
Unprompted review
Rated 4 out of 5 stars

Thanks for the shipment.

Thanks for the shipment.
Just two things yo be mentioned:
-Courier was flexible when date if delivered was changed.
-Package (outer and inner) was damaged but shoes were not.

Regards.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful and functional

I love both the design and the quality of M. Moustache shoes! The look is elegant, the shoes are comfortable and the quality of the shoes is superb. My partner and I both purchased two pairs each, we couldn't be happier with our selections. I've been looking for a pair of boots for winter that would keep me warm in my first winter in Europe and was happy to find Lucienne, a fur-lined leather boot that is both beautiful and functional. The customer service was also excellent. I'm happy to have found this superb brand and will be looking forward to purchasing more in the future!

22 December 2019
Unprompted review
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