Awful, flim was meant to start at 1:10pm today, a member of the public went to go and tell a staff menu that nothing was on screen,13:30 staff came in saying they had to rebut the system should be on... See more
Location
Switch locationMerry Hill Centre, Brierley Hill, DY5 1SY Dudley, West Midlands, GB
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Easy booking ,amazing value for Silver screen. Comfortable and clean cinema
The film was overly dark in places making it difficult to see the action……also the auditorium was rather cold.
I saw the film Michael today and thoroughly enjoyed it. It was the Silvers with a free drink and biscuit.
Company details
About ODEON - Dudley
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
Merry Hill Centre, Brierley Hill, DY5 1SY, Dudley, West Midlands, United Kingdom
- 03330144501
3.9
Great
13 reviews
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Easy booking ,amazing value for Silver…
Easy booking ,amazing value for Silver screen.
Comfortable and clean cinema
10 October 2026
I saw the film Michael today and…
I saw the film Michael today and thoroughly enjoyed it. It was the Silvers with a free drink and biscuit.
13 October 2026
Cinema experience was great.
Cinema experience was great.
My birthday popcorn however was stale and old. Really disappointed
11 October 2026
Awful
Awful, flim was meant to start at 1:10pm today, a member of the public went to go and tell a staff menu that nothing was on screen,13:30 staff came in saying they had to rebut the system should be on in a minute. 13:43, told wasn’t working
10 October 2026
Horrendous experience. Extremely unhelpful staff
Visited this cinema with service users as part of my work, and unfortunately, the experience was absolutely horrendous. Screen 6 smelt strongly of faeces, making the environment unbearable. The smell was so bad that we had to leave after just five minutes because the clients began heaving.
To make matters worse, when we tried to raise the issue with staff, they appeared completely uninterested and unwilling to help. The lack of concern or response was extremely disappointing and unprofessional.
This experience raises serious concerns about the cleanliness and hygiene of the cinema, as well as the standard of customer service. We had come to enjoy a film, but the conditions made it impossible to stay, and our attempt to report the issue was dismissed. Management needs to take this seriously, investigate what happened in Screen 6, and address both the hygiene concerns and the poor response from staff. Customers should not have to endure such disgusting conditions or feel ignored when raising a legitimate complaint.
9 October 2026
Senses?
The film was overly dark in places making it difficult to see the action……also the auditorium was rather cold.
8 October 2026
Silver Screen films
Love the Silver Screen films. Something for everyone at an affordable price.
6 October 2026
Easy to book
Easy to book, great deal on that weekend, and Odyssey was a good watch
12 September 2026
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