ODEON - Luxe Bridgend Reviews 

36
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TrustScore 4 out of 5

4.2

McArthur Glen Retail Park, The Pines, CF32 9ST Bridgend, Pen Y Cae Lane, GB

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Rated 3 out of 5 stars

Staff and film were great, the recliners were comfy although there was a little odour of something. Prices are expensive for the experience by about 10% in my opinion. Unfortunately there was a noisy... See more

Rated 4 out of 5 stars

Cinema itself is great, I love the comfy seats, most staff are really helpful and always polite. The lack of star is due to high prices for drinks and snacks. Costa charged £13.65 for 2 medium cappucc... See more

Rated 4 out of 5 stars

Once I order the tickets online it was easy, the staff was good, facilties was very good, the only thing was the film that let it down, not for me, for the staff keep up the great work,,, thank y... See more

Rated 5 out of 5 stars

Your members of staff were very helpful when we asked for information about the silver screen offer for seniors. We enjoyed the film Heart of the Beast and we had an overall good experience.


Company details

  1. Cinema

About ODEON - Luxe Bridgend

Written by the company

Welcome to ODEON

We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.



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Contact info

  • McArthur Glen Retail Park, The Pines, CF32 9ST, Bridgend, Pen Y Cae Lane, United Kingdom

  • 03330144501

4.2

Great

TrustScore 4 out of 5

36 reviews

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4.2

All reviews

(36)

3,304 reviews in the last 12 months

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Rated 4 out of 5 stars

Great work

Once I order the tickets online it was easy, the staff was good, facilties was very good, the only thing was the film that let it down, not for me, for the staff keep up the great work,,, thank you

21 October 2026
Rated 5 out of 5 stars

Friendly staff

Friendly staff, reclining seats, cleanliness and the overall experience was positive.
I had the tickets through prime and made a huge saving.

16 October 2026
Rated 3 out of 5 stars

I was stopped for taking some snacks in…

I was stopped for taking some snacks in of my own but not one persons bag was looked in to stop others.
I was carrying mine and challenged it was unfair as I see loads taking own snacks in in carrier bags etc.
I wouldn't of minded but I also spent 15 pounds of food and drink in your food vendors too. Drinks and cherry's sort shouldn't of mattered.

I was told also to eat them outside. I said the film would start .
The young lady said you have ten mins of trailers.
Lucky I didn't stay outside as the film started at 1.15 as there was no trailers

9 October 2026
Rated 4 out of 5 stars

Film

Went with my daughter and wife. It seemed to take ages once we used the self service screen to buy a drink to actually receive the self fill cup.
The screen we were in was clean and very comfortable and my daughter loved the film.
We travel to this cinema compared to our local for the Luxe screens.

17 October 2026
Rated 3 out of 5 stars

Staff and film were great

Staff and film were great, the recliners were comfy although there was a little odour of something. Prices are expensive for the experience by about 10% in my opinion. Unfortunately there was a noisy couple who had too much to drink and acted like it was their first day on earth. But that’s not the Cinemas issue and hasn’t influenced my score

15 October 2026
Rated 3 out of 5 stars

Clean, simple to buy and enter, but had audio problems damaging the experience.

Quick and easy to buy the ticket online and scan in once there. Cinema was very clean.

My only complaints is that the audio didn't seem perfectly balanced between right and left (left side sounded louder, even though I was sat closer to the right side), and some of the subwoofers would rattle when the audio got loud.

Overall not the best sound quality.

In the mens toilets, one of the toilet seats was hanging on by a thread (and has been since I last visited like 4 weeks ago), and the hand dryers are pathetically weak.

I think I'll avoid that screen from this point on, if it can be helped. (It was screen 2). The screen 1 isense I went too last time was far better in comparison; they should all be like that.

14 October 2026
Rated 5 out of 5 stars

Everything about the experience is…

Everything about the experience is perfect.The staff are extremely helpful. The seats are very comfortable,plenty of room to manoeuvre.The cinema and facilities are spotlessly clean.It's a 10/10 from me!

11 October 2026

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