The movie experience was good and my kid enjoyed a lot. The kiosk experience was not great having paid more than the displayed price twice(salted caramel popcorn and apple&Strawberry water). This was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Sense and Sensibility film is often quiet and reflective but unfortunately there was a lot of external distractive noise from either another screen or the road alongside which spoilt the experien... See more
Always a good experience. The staff are great.
Good film very cheap with free coffee silver cinema
Company details
About ODEON - Richmond
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
72 Hill Street, TW9 1TW, Richmond, Surrey, United Kingdom
- 03330144501
4.0
Great
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sheer value !
6 October 2026
Good film very cheap with free coffee…
Good film very cheap with free coffee silver cinema
5 October 2026
Great atmosphere and welcome.
6 October 2026
outside noise
The Sense and Sensibility film is often quiet and reflective but unfortunately there was a lot of external distractive noise from either another screen or the road alongside which spoilt the experience
5 October 2026
Friendly staff
5 October 2026
Overall good….. please update till price
The movie experience was good and my kid enjoyed a lot. The kiosk experience was not great having paid more than the displayed price twice(salted caramel popcorn and apple&Strawberry water). This was brought to the attention of the agent but there was nothing much he could do other than be sorry as the till pricing is not in his hand to rectify. Due to this reason, I have scored 4/5
5 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.