While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty product supplier
  2. Cosmetics shop
  3. Hair product shop

Written by the company

Organic and 100% natural skin care, hair care & makeup from pioneering ethical beauty brand Odylique. Made in Suffolk for allergy prone & sensitive skin since 2003.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having had an issue with a colour…

Having had an issue with a colour mismatch on foundation, I am very happy that the company are making a big effort to rectify my slight problem.
Overall I really like what this company stands for and their products.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

The best non-toxic lipsticks!

High quality products made in the UK! The lipsticks are the best non-toxic I’ve been able to find.

4 April 2026
Unprompted review
Odylique logo

Reply from Odylique

Thank you so much for taking the time to write a review, it means a lot. Delighted that you like the products. With kindest regards

Rated 5 out of 5 stars

Ethical and helpful

I have so many good things to say about this company. Customer service are so helpful and kind, and their products are right up there at the top of ethical consumer's makeup ratings. So pleased to have found them. Would be wonderful to see them grow so that stores start to stock their products, especially as this would help with testing foundation shades etc, although they do offer cheap samples to order through the website, which works for until that time 😊

3 March 2026
Unprompted review
Odylique logo

Reply from Odylique

Dear Chloe, thank you so much for taking the time to write this kind review. We're incredibly touched. So glad you're enjoying our makeup products, and we really hope too that more stores will stock them! Thanks again, with kindest regards,
Abi, founder and MD

Rated 4 out of 5 stars

My baby has eczema so I have been using…

My baby has eczema so I have been using thier ultra rich balm and baby repair lotion. Both are great and I have managed to get the eczema in control. I am disappointed at the samples though, especially if I have paid for them (about 5 different samples). They come in a container which you would expect as a sample to be in but have few droplets at the bottom. I've received free samples with more than this :( but otherwise happy with the products overall

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have used Odylique products for years, especially the gentle herb shampoo and lip balm and calendula balm. Was sent a Silk Touch Cleanser that didn't dispense much product and appeared to be faulty packaging but upon contacting customer service I was sent another one immediately which worked absolutely fine. I was very pleased with the great customer service

3 November 2025
Unprompted review
Odylique logo

Reply from Odylique

Thank you so much for your review. And please don't hesitate to get in touch if we can do anything else to help.

Rated 5 out of 5 stars

I’ve just received my sample order of…

I’ve just received my sample order of lipsticks and moisture lotion and rich balm. Packaging and amounts are very good. So far so good. I currently have very dry flaky lips that are recovering, so once this is cleared I’m looking forward to testing the products. Thank you 😊

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Moisturiser and Face Serum

I have been using the Timeless Rose Moisturiser daily and its lovely and hydrating and smells divine. The Superfruit serum feels amazing on my skin, these products are truly great.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful products

I adore the Lavender shampoo, conditioner and the body washes. They smell delicious and my scalp has really calmed down after being irritated and itchy for quite some time.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Mascara is so wasteful

I love the eco credentials of this company but I won't buy the mascara again. It is super subtle, hardly visible after one layer. Fine if that has your preference. It transfers from lashes to skin too easily, but then it is hard to remove it from skin! But the worst thing is that the mascara comes spilling out every time you close the container, it is so stupidly designed. Only now I read a 7 year old review on onlynaturals.co.uk that describes the exact same problem already... I feel it will be empty in no time, the excess I wipe off every time is way more than what stays on my lashes...

3 December 2024
Unprompted review
Odylique logo

Reply from Odylique

Dear Erinke, I'm so sorry to hear you had this experience with the mascara. Please reach out to our customer care (customercare@odylique.co.uk) for a replacement as it should not spill from the bottle. This is something we've not had reported before.
If any mascara comes into contact with your skin, any of our cleansers should work effectively to remove it.
The mascara can be layered for a more dramatic effect on your lashes, or just applied the once for more subtle definition.
With kind regards, the Odylique team

Rated 5 out of 5 stars

So natural and good for our skin ! Thank you !

I discovered Odylique many years ago for my youngest son who was suffering eczema. What a relief for him ! Since, we love and use Odylique products, shampoo, moisturizers, such a waste and so natural range. It would be difficult to come back to other brands, we are now addicted to this level of quality :) Thanks for that and for the good customer service when needed.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love the Superfruit Serum

Absolutely love the Superfruit Serum. Better than any product I've used at twice the price. Find it a great prep pre-makeup. Also a great fan of the sunscreen - even my husband likes it. The products are such great value for money given it's all certified organic.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Love their products

Love their products. At last a shampoo that doesn’t irritate my scalp. Also the Spf cream is excellent. I use it over the rose moisturiser. Can’t recommend this range enough and love their ethical credentials too,

3 February 2024
Unprompted review
Rated 5 out of 5 stars

I have bought several products from…

I have bought several products from this company and i am super happy with them. I have really sensitive and reactive skin and Odylique products are not causing me any reactions which is exceptionally rare!!! I especially love their timeless rose face moisturizer for my rosacea and dermatitis and their rose super tonic. Their lemon butter hand smoothie smells divine. Their ultra rich balm soothes my irritated armpits.
I m so glad and grateful this company exists.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing for your skin and super ethical

I've been using Odylique for a year now and I'm super impressed with their products.

Their avocado moisturiser is amazing, the softest my skin has ever been. Their cleansers leave me with beautifully clear skin.

The mascara is good but it does smudge a bit. I can't find any mascara without liquid plastic in that doesn't smudge (acrylic copolymer) so I'm happy to continue using Odylique. I also find that my eyes don't sting when using Odylique makeup. It might not be as durable as synthetic makeup but it's definitely perfect for sensitive skin.

The only thing I'd like to see improve is the packaging. Odylique have been really thoughtful with this but I get confused with which tubes are recycled plastic and which aren't. I would rather have glass than Virgin plastic.

I'd still highly recommend odylique. They are my favourite eco-friendly brand.

Please do a shampoo and conditioner bar next that is soap free :)

26 November 2021
Unprompted review
Rated 5 out of 5 stars

A recent find for me - will be repurchasing..

A recent find for me while looking to swap the few personal care products I buy for more natural alternatives. Odylique's products are natural, mostly organic and free of nasties - have loved most of what I've tried so far. Special shout out to the amazing Lemon smoothie hand cream and Calendula balm. Service has been flawless, delivery prompt and packaging environmentally friendly, Customer service helpful and speedy when it was needed. A new staple of mine, and I will be buying again.

20 January 2021
Unprompted review
Rated 1 out of 5 stars

The quality is really bad

The quality is really bad, I got an eyeliner and it even doesn’t draw. Yes you can draw on a paper for sure but you can not use it for your eyes .
It’s dry and waste of money.

I also tried to leave a review on their website but they didn’t approved it .

So what is that ?????? Giving wrong information to people to buy their rubbish product?

That’s hilarious!!!

29 August 2020
Unprompted review
Odylique logo

Reply from Odylique

Hi Baran,

We are so sorry that you were sent a dry eyeliner! This is not the quality we expect and would like to resolve the issue for you. If you haven't already, please contact our customer service team who will be more than happy to help.

Kindest regards,
The Odylique Team

Rated 5 out of 5 stars

Amazing products, highly recommend!

I ordered a few new bits of skincare and I am amazed at how much of a difference it has made to my skin! Beautiful, natural products and amazing customer service. Will definitely be purchasing again!

25 June 2020
Unprompted review
Show reviews in all languages. (24 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look