OffGamers Reviews 

7,245
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 1,145 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the purchasing process straightforward and efficient, often receiving their digital codes quickly after payment. People frequently praised the reliability and workability of the codes, making transactions seamless and fuss-free. However, some customers also noted significant issues with orders and customer support. Many people reported not receiving their orders, experiencing long waiting times, or having purchases remain pending. A notable number of users also encountered problems with faulty, invalid, or already redeemed product codes. Furthermore, several reviewers expressed dissatisfaction with slow or non-existent responses from the support team.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many reporting issues such as invalid,... See more

Payment

Customers had ambiguous experiences with payment, with some reporting smooth and easy transactions, receiving... See more

Order

Reviewers highlight significant dissatisfaction with their orders, frequently reporting issues such as... See more

Website

Clients share ambiguous opinions on website functionality, with many reviewers expressing frustration over... See more

Response time

Users describe negative interactions with response times, frequently reporting delays and a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Glitches purchase process lately has prevented me from using a previously stellar service. The inadequate and impersonal customer assistance mechanisms (bot & email tickets) only exacerbate the proble... See more

Company replied

Rated 4 out of 5 stars

Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make m... See more

Company replied

Rated 2 out of 5 stars

After several positive reports, I'm compelled to state that efforts to give them my ongoing business yesterday and today are frustrating, at best. Both nights as is my wont, I attempted to buy arou... See more

Company replied

Rated 5 out of 5 stars

Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.

Company replied


Company details

  1. Gaming services
  2. Video Game Shop

Written by the company

Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.


Contact info

3.0

Average

TrustScore 3 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(7,245)

1,195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

After the usual easy transaction process I received my Nutaku Game Code in less than 30 seconds. This just GREAT!!

23 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Andreas, thank you for the review! Under 30 seconds for a Nutaku Game Code — that's exactly the speed we aim for. See you again at OffGamers!

Rated 5 out of 5 stars

Perfect as always. Thumbs up!

Everything perfect as always. Fast, easy and safe! Would highly recommend this to everyone :)

22 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Alex, thank you so much for the loyalty and recommendation! Fast, easy, and safe is exactly what we work for. See you again at OffGamers!

Rated 5 out of 5 stars

Amazing as always

Amazing as always
Thanks

23 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Sargis, thank you so much! Glad it's been amazing every time. See you again at OffGamers!

Rated 1 out of 5 stars

I bought 100 usdt biance gift card and…

I bought 100 usdt biance gift card and I didn’t get it I want a refund

22 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Rashed, We're sorry to hear about your Binance gift card issue. We've located your order and our team will investigate and follow up with you directly. Thank you for your patience. — OffGamers Team

Rated 5 out of 5 stars

it was good

it was good, fast

21 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Matthew, thank you for the review! Fast and good is what we aim for. See you again at OffGamers!

Rated 5 out of 5 stars

The best experience

The best experience, I usually get my PlayStation gift cards instantly and they always work.

19 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Baraka, thank you for the kind feedback! Instant PlayStation gift card delivery that always works — that's exactly what we strive for. See you again at OffGamers!

Rated 2 out of 5 stars

I've made order of Xbox Game Pass and…

I've made order of Xbox Game Pass and paid payment after payment done by my side successfully unfortunately doesn't received my order. I've contacted to their support via mail but no response it's has been 4 Days but no response from their side. It's seems they're doing scammed!

16 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Epic Game, We're truly sorry for the delay and the lack of response from our support team on your Xbox Game Pass order. We've located your order and our team will follow up with you directly today. Thank you for your patience. — OffGamers Team

Rated 5 out of 5 stars

Received steam wallet codes as…

Received steam wallet codes as purchased. Takes a couple of minutes for them to verify the purchase, but overall smooth service.

18 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Sil, thank you for the review! Glad the Steam wallet codes were delivered smoothly. The short verification step helps keep purchases safe. See you again at OffGamers!

Rated 1 out of 5 stars

Order place

Order place, but dint get respond from support team up to 48 hours. Email dont get reply, call dint receive, order cannot cancel for refund.

16 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi lee, We sincerely apologize for the lack of response from our team. We've located your order and our team will reach out to you directly. Thank you for your patience. — OffGamers Team

Rated 5 out of 5 stars

Its easy to purchase

Its easy to purchase. And easy to load on the game. I buy the cards for my grandson

17 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Michelle, thank you for the review! Glad the cards are easy to purchase and load — what a thoughtful gift for your grandson! See you again at OffGamers!

Rated 1 out of 5 stars

Never verifies my account

Never verifies my account. Money stuck in escrow

14 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Johan, We're sorry your account verification has been stuck. We've located your order and our team will follow up to resolve this directly. Thank you for your patience. — OffGamers Team

Rated 1 out of 5 stars

Horrible service

Horrible service. Bought the coins, didn’t even show up in my account. Used the same email for both Webtoon account and here.

17 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Jacqueline, We're very sorry your Webtoon coins didn't appear in your account. Please send us your Order ID or Ticket ID at support@offgamers.com so we can check the delivery status and resolve this for you. — OffGamers Team

Rated 3 out of 5 stars

I have ordered a purchase of a gift…

I have ordered a purchase of a gift card, money was already deducted from my bank account, yet the identity verification process is still in procedure. Has almost been past 48 hours (ordered on Friday), yet no response to my email enquiry or my ticket has been received. Told me an agent would contact me soon on Friday but has not received a single update since then. Would like to receive the gift card code ASAP.

15 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi CLS DREAD, We're truly sorry to hear about the delay with your gift card order and identity verification. This is not the standard we hold ourselves to, and we completely understand how frustrating this must be — especially when you're waiting for a time-sensitive delivery. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team

Rated 1 out of 5 stars

Just show the code

I didn't got my code yet

16 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Zeaiter, We're sorry your code hasn't arrived yet. Please send us your Order ID or Ticket ID at support@offgamers.com so we can check on your order immediately. — OffGamers Team

Rated 1 out of 5 stars

After paying you just dont deliver and…

After paying you just dont deliver and say you have to prove identity after my 100st purchase…??!? Then request the check before purchase and not after it so my momey is blocked…. Very very unstatisfying!!

15 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Top TopHD, We sincerely apologize for the verification delay on your order. Please send us your Order ID or Ticket ID at support@offgamers.com so we can prioritize your case and get your purchase delivered as fast as possible. — OffGamers Team

Rated 1 out of 5 stars

this order take verify for 7day!!!

14 May 2026
Unprompted review
OffGamers logo

Reply from OffGamers

Hi Por, We're really sorry for the 7-day verification delay — that's not the experience we want for you. Please send us your Order ID or Ticket ID at support@offgamers.com so we can escalate immediately. — OffGamers Team

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