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Oils and Herbs UK Reviews 

424
•
TrustScore 4.5 out of 5

4.6

Organic shop
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the remarkable quality of natural products they receive. Many buyers note that their purchases arrive securely wrapped and exactly as described online, making overall transactions wonderfully smooth and satisfying. Some reviewers were not happy with delivery delays and missing items from their online purchases. A few customers experienced packages arriving much later than expected, tracking confusion, or incomplete shipments that required extra effort to sort out. Others also mentioned occasional issues regarding incorrect items or unsealed product bottles received in their recent orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising fast delivery and items that... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness and orders... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent condition and authentic... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising prompt deliveries and intact... See more

Order

People report ambiguous experiences with order, as customers appreciate the easy ordering process and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps... See more

Rated 5 out of 5 stars

Such a smooth experience. No nagging emails from this super company. Just my small order fulfilled with speedy delivery. Very impressed and I will definitely be ordering from them again. Such a nice... See more

Rated 5 out of 5 stars

Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...

Rated 5 out of 5 stars

Ordered the sida corfolia powder. Harder to find now, other than from more expensive (and possibly a bit sketchy eBay sources) Very nice product. Ideal for exercise and a busy day. Good quality, co... See more

Company details

  1. #9 of 12 best companies in Organic shop
  2. #15 of 19 best companies in Herbalist
  3. #18 of 30 best companies in Natural Foods Shop
  4. #20 of 26 best companies in Organic Food Shop

Written by the company

Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

424 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(424)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast service arrived very promptly

Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps with any aches and pains, relieves muscle stiffness, and is relaxing, a very pleasant tea for all times of day.

30 April 2026
Rated 5 out of 5 stars

Great service

Excellent customer service and very quick delivery. The oils I bought are lovely, I’ll definitely be back for more.

24 April 2026
Rated 1 out of 5 stars

I paid full for my order but the…

I paid full for my order but the merchant only sent a part order and subsequently did not reply when questioned about this. Going to have to pass this onto PayPal to handle.

30 March 2026
Oils and Herbs UK logo

Reply from Oils and Herbs UK

Dear Harendra,

Thank you for your email.

Please accept our sincere apologies for the delayed response — due to the Easter holidays, our team availability was limited.

We’re very sorry to hear about the issue with your order. This is certainly not the standard we aim to provide.

We have now arranged for the missing bottle of Chyawanprash to be sent out to you as a replacement, and it should reach you shortly.

Thank you for your patience and understanding.

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