Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps... See more
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Company details
- #9 of 12 best companies in Organic shop
- #15 of 19 best companies in Herbalist
- #18 of 30 best companies in Natural Foods Shop
- #20 of 26 best companies in Organic Food Shop
Written by the company
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Contact info
312 Accrington Road, BB1 2AN, Blackburn, United Kingdom
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
Asks customers to review
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Replied to 57% of negative reviews
Typically replies within 2 weeks
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Health oil for my joints.
I do apologise, it was my fault that I didn't put the district that I live in. Royal mail has emailed me; that the order will arrive tomorrow. At oils and herbs the delivery was prompt , Stuart Murdoch.

Reply from Oils and Herbs UK
Dodgy company BE AWARE !!!
This company appears to be dodgy and unreliable.
I've requested information on their products (like the certificates they claim to have from Eurofin and if they're able to provide any more info on what I'm actually about to put in my body....all I got is ...Hello yes. Yet I've never asked a question so disrespec to a customer's question or query is another additional thing to the poor service of this dodgy company.
UPDATE: I'VE RECEIVED the Eurofin review, is dated from March 2025, but there isn't any other quality assurances.Hence I've changed my review from 1 star to 3, I will deduct the 2 stars for the unprofessional way my question was first approached and lack of more clarity and assurance on their products.

Reply from Oils and Herbs UK
Been using Shatavari Powder from this…
Been using Shatavari Powder from this company for ages, very good powder and great price. Recommended for sleep and anxiety.
Organic liquorice root sticks
I ordered organic liquorice root sticks 100g. I was expecting the sticks to be of a reasonable length (from other companies they have been 10 or 11 cms long).
The ones I received from Oils and herbs were short stumps about 3 cms long. They looked like the “off cuts”. Very disappointed.
Great company with quality products &…
Great company with quality products & also very fast delivery.
Shilajit
Nice product.
No updates on dispatch or tracking. No delivery confirmation. Happy with products
It's works Perfectly
My Brother gave me a little of the honey, I couldn't believe it. It's work, no side effects and the effect is something i had not experienced at age 45yrs. I will definitely buy more, and keep telling telling friends and family about it
Just received it though i have not…
Just received it though i have not really used it to know how effective it is but will confirm as soon as i have used it
I have now received my correct order…
I have now received my correct order and am very pleased with the prompt response
Fast delivery
Fast delivery, and the individual product packaging is strong. I was also pleased how a bulk delivery box had been reused for postage - great way to reduce waste. Reduce, reuse, recycle! Thanks, everyone.
Great rectification by customer service
The courier messed up my delivery which wasn't a great start but was not of the company's fault. After chasing up with the courier that I will choose not to name they said they had returned the parcel. After emailing the company they rectified the couriers mistake by sending another parcel with another courier which arrived with no problems. The response to the issue was fast and the quality of the products are also very good. I will continue to use this company.
Oil arrived quickly and perfect condition
Oil arrived quick and perfect condition. Thanks
Excellent experience
Hi
I have ordered some herbs this is the second time I did my experience really amazing because all were good in quality and packing even I received just in 4 days so I can recommend to everyone try to get some good quality and valuable stuff from 'oils and Herbs' they are amazing people.
Not trustful
Not trustful. I ordered 300 grams of liquorice root and received only 200 grams.

Reply from Oils and Herbs UK
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