Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such a smooth experience. No nagging emails from this super company. Just my small order fulfilled with speedy delivery. Very impressed and I will definitely be ordering from them again. Such a nice... See more
Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
Ordered the sida corfolia powder. Harder to find now, other than from more expensive (and possibly a bit sketchy eBay sources) Very nice product. Ideal for exercise and a busy day. Good quality, co... See more
Company details
- #9 of 12 best companies in Organic shop
- #15 of 19 best companies in Herbalist
- #18 of 30 best companies in Natural Foods Shop
- #20 of 26 best companies in Organic Food Shop
Written by the company
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Contact info
312 Accrington Road, BB1 2AN, Blackburn, United Kingdom
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4.6
Excellent
423 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Good experience
Easy to order, Fast delivery, price OK. Didnt need customer service so dont know about that. So my experience was without fault hence 5 stars
25 January 2024
I did not receive my product
I did not receive my product. I have emailed you and had NO response.
Please can you investigate and replace or refund.
3 January 2024
Thank you for your service
Thank you for your service, I’m happy with the product I bought from you.
4 January 2024
Great communication and items delivered…
Great communication and items delivered quickly and on time.
3 January 2024
Had a wait few days fur product arrival
3 January 2024
Fast delivery A+
2 January 2024
I placed 2 orders - the 2nd I didn't receive after more than a month
I placed 2 orders, but the 2nd one, which I placed it on 11th of Dec 2023, I didn't get it untl tday, 15th of January 2024.
They have the worst international delivery I have ever experienced !
Besides, the Customer Supp Rep, after I placed the 2nd order, he got back to me to telling me that the UPS Rep asked me to review my delivery address, as I filled Las Palmas de Gran Canaria as being in Spain ... which actually is a Sanish territry, even though is an island.
15 January 2024
Unprompted review
Reply from Oils and Herbs UK
Hello, Fantastic news that you've received the product!
Spanish customs impose significant restrictions on the import of herbs or Turkish honey into Spain, even with the necessary certificates. Unfortunately, this has been causing delays in releasing the products.Moreover UPS charges excessively for Canary Island delivery, whereas Royal Mail's fees are £18.00. Our standard delivery charge is £14.50. But This won't be happening next time.
We truly appreciate your patience in this matter, and to compensate for any inconvenience, we're pleased to offer you a 10% discount on your next order.
Simply use the promo code "MAX10," applicable to your email ID only.
Thank you for your understanding.
My product wasn't as expected
My product wasn't as expected, I ordered shilajit resin 60gram and I got 20 grm small pot of liquid shilajit not what I ordered.
Will never ordered again
4 January 2024
I have emailed over twice as I have not…
I have emailed over twice as I have not received my parcel and I have had no response. I would warn people of this and will be putting a warning on review I am not happy with this
4 January 2024
Reply from Oils and Herbs UK
Hello Daren,
I sincerely apologize for any inconvenience caused. According to Evri's proof of image, your parcel has already been delivered. However, as you haven't found it outside your door, we have dispatched another package via Royal Mail. We hope you receive the parcel today or tomorrow. Royal Mail will send you an email notification before delivering the package. Please keep track of it.
Thank you for your understanding.
awful customer service...forgot to send…
awful customer service...forgot to send the promo product along with my order....also my order did not come in its original box....
20 December 2023
Unprompted review
Reply from Oils and Herbs UK
Hello ! We sincerely apologize for any inconvenience caused. Unfortunately, due to an overwhelming demand for our product, we encountered a slight delay in fulfilling your order. The good news is that your pending order has now been dispatched, and we assure you that it will be delivered as soon as possible. Thank you for your understanding and patience!
Everything was OK
29 November 2023
EVRI was hopeless on delivery (saying…
EVRI was hopeless on delivery (saying they couldn't deliver because no one was home) as there was someone in the house both days. I won't deal with companies who use such bad deliverers.
4 December 2023
The company was very helpful when my…
The company was very helpful when my delivery was sent back because I kept missing the delivery,
4 December 2023
The product is as good as described &…
The product is as good as described & the posting was quick, but the delivery company ( evri) is poor.
29 November 2023
Delivery excellent
Delivery was very quick no issues however the pomegranate peel powder was extremely bitter. Did not look nothing like the fruit. Sorry to say won’t be buying again
5 December 2023
The items arrived in time as they…
The items arrived in time as they promised very good quality and service all packaging is clean and tidy very high standard and a good extra thing is that the spice packets were resealable. And also gave freebies I would recommend this to anyone and day and will continue to order from this company for years to come.
27 November 2023
Happy with a product
4 December 2023
Good products very helpful
Good products very helpful, always ready to give good advice, can trust their products 100%
1 December 2023
Good quality product at reasonable…
Good quality product at reasonable price. ( Shilajit ). Easy order and quick delivery. Good company all round.
24 November 2023
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