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Rated 5 out of 5 stars

We got to this web site when we booked the airport shuttle on eoliebooking.com, and we used it to book our ferries to and from the Aeolian Islands. Both web sites were very efficient and quick, with... See more

Rated 5 out of 5 stars

Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship wa... See more

Rated 3 out of 5 stars

The listing of the available ferries and times is great! Attempted to book ferry tickets using the credit card option and when I got to the final screen it said the credit card was not successful... See more

Rated 4 out of 5 stars

When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick... See more

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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Rediculus

This is rediculus. The site has shown availability for a destination. I paid and a day later i was bumped to an other hour that doesnt suit me, without me knowing.

I tried to change the ticket to what I originally had selected and they want a "re-oppening-variation" fee.

why on earth they didnt give my ticket on the first place? and Why I have to pay this fee?

4 September 2024
OK Ferry logo

Reply from OK Ferry

Dear Customer, after checking your booking we do not find any difference in time between what was requested and what was issued. We remain available for further details at the email address help@misterferry.com. The Staff of MrFerry

Rated 4 out of 5 stars

Easy transaction, Info in one place

When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick the best options. Buying the tickets was easy, and worked out well in the end. There was one little glitch. After I completed the transaction a page came up that said an error had occurred, and to call their phone number. I confirmed with my credit card company that the transaction went through successfully, but I didn't receive tickets, and the error message persisted. I tried calling the number, but couldn't get past the "automated assistant". I was very frustrated, when... I got an e-mail with the link to my tickets. The whole thing only lasted around 15 minutes, so it wasn't a big deal, but while it was happening it was a little disconcerting.

9 March 2024

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