OK Reviews 39,329

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being understandable, excellent, and helpful, especially for new users. Many people are extremely satisfied with the overall services, highlighting the efficiency and ease of their experience. The staff is frequently mentioned for their patience and guidance, contributing to a positive interaction. However, some customers reported issues with billing accuracy. A few other people also felt that there were concerns regarding the installation process. Additionally, some reviewers were not happy with issues related to subscription services.

Reviews shaping this summary

Rated 5 out of 5 stars

Really good and understandable service. I have elecrisity from OK. And I like that, cose I can controll all from my mobile phone. And see what I am really using.

Rated 5 out of 5 stars

Excellent telephone service/sales. They are very patient guiding new EV owners to the right product to fit their needs, especially Martin P.!

Rated 5 out of 5 stars

Very good service!! It was my first time charging my el car.... I could not find out how.... The guy in the kundeservice was super professional and helpful!! I'm happy I started be a castumer by... See more

Rated 5 out of 5 stars

I have been using OK Company’s electricity and natural gas services for my home for more than a year. Recently, I also signed up for a charging box and a car wash contract. I am extremely satisfied w... See more

Company replied


Company details

  1. Electric utility manufacturer
  2. Electric utility company
  3. Electric vehicle charging station
  4. Gas company
  5. Petrol station
  6. Green energy supplier

About OK

Written by the company

OK energi

OK er et 100 % dansk energiselskab og totalleverandør af energiprodukter og rådgivning.

Vi leverer god energi til danske boligejere og dansk erhvervsliv. Det har vi gjort i mere end 100 år.

Vi er samtidig Danmarks mest solgte benzinmærke med 670 tankstationer. Du finder også OK's ladestandere i hele landet.

Vi støtter lokalt

Vi støtter sport og foreningsliv i Danmark, og vi uddeler hvert år sponsorkroner til mere end 3.000 forskellige klubber og foreninger.

Du kan støtte din lokale forening, hver gang du lader, tanker eller tænder lyset derhjemme. Det er OK energi.

OK's produkter

OK sælger blandt andet også ladebokse, fyringsolie, diesel, smøreolie, naturgas, el og varmepumper, og du kan bestille døgnet rundt. Enten ved at ringe til os på 70 10 20 33 eller online på vores hjemmeside, ok.dk.

Vi har desuden en landsdækkende kæde af tankstationer for tunge køretøjer, OK truckstationer, hvor bl.a. vognmænd kan tanke diesel døgnet rundt.

Vi har privatkunder, erhvervskunder og kunder i det offentlige.

Kundeservice

Du kan ringe på 70 10 20 33 - telefonen er altid åben!

Du kan ringe på 70 10 20 33 - telefonen er altid åben!

Du er altid velkommen til at ringe til OK døgnet rundt. Både når du skal bestille produkter, have svar på et spørgsmål eller måske bare have et godt råd med på vejen.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 1 out of 5 stars

No response

It's been a week since I requested a car charger installation at my house (via your advertising on Instagram). On top of that the car seller (Terminalen) requested the same for me the next day (On June 2). Unfortunately, I have not received the call yet. Soon, I will have an electric car without a charger at home :( I am an existing customer, with home electricity, and I am bit disappointed.

8 June 2024
Unprompted review
OK logo

Reply from OK

Hello Kairzan

Thanks for your review

We are sorry you had to wait. But my colleagues are working hard to keep up, and I have been informed that you have spoken to us the 10/6, and I hope you will be happy to be here.

Have a good day

Sincerely

Rated 2 out of 5 stars

long answer

long answer! when you take monthly subscriptions to wash the car, no one warns you that you need to order an OK card with a code, and only then, using this code, will you be able to wash the car

4 June 2024
OK logo

Reply from OK

Dear Алочка

Thank you for your review.

I am sorry to read that there have been an misunderstanding.

You need the OK card so we can recognize your vehicle and your subsription.

When you order a free wash subsription on our website, it does ask if you need a card or if you already have one.

I hope it makes sense.

Have a nice day.

Best regards
Sema, OK

Rated 5 out of 5 stars

Easy to use, zero issues

Great price, great app. Super easy to use. I’ve used their charging stations a few times and with zero problems so far. I’m only afraid too many people will read this review and they’ll be less of OK for me 😁

21 April 2024

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