Olivastu Reviews 

I had ordered a grinder + storage container and the order is down as completed however the tracking number on the Royal Mail website doesn't work? I have not been able to get in touch with company

The items are ok but you need to use codes during every sale and they take like 3 days to actually ship the items it’s seems because Royal Mail always tells me the actual day they receive it. Now I know recently there have been strikes with Royal Mail but this happens EVERY TIME! I once paid extra for faster delivery and got it after about a week. Plus all the items that people actually want are always gone because the company is bad at estimating inventory.

Asking for a review of the product when I still haven't received it.

It took a week and a half late (Not sellers fault, alot of it was due to Royal Mail strikes) but when i opened the package the seller had not delivered all three items and only had delivered two.

Will update this once support team gets back to me

Seriously amazing place to order from great staff communication on point and the products was bloody brilliant will be definitely buying from here again your silly if not too really keep up the good work guys thank you for my order:)

I’m glad I finally found a site that caries what I been looking for things to replace what my mom got me 30years ago when she was alive!

Order an ash tray which was supposed to be one of 5 cartoons designs. Neither of these 5 came and totally random one was provided. Bought a Smoke Arsenal scooby doo rolling tray. Tray that came was scooby doo but wasn’t smoke arsenal but still paid the price of one. Bong came scuffed and pattern was poorly printed. The customer service this company provides is from an out source company in India. No love or care in this business. Just exploitation. Would recommend going to your local smoke shop or market stall, will be much better for value. Would not recommend this business at all.

The best Customer Service I have ever experienced, they are always very quick to reply to any questions and handle them with respect and efficiency.

Amazing customer service! GreAt overall experience! Thanks for your help Pritesh. Got sorted in the end

Really good products. Tobacco leaf was soo good. Tried all 3 flavours. Flame, straight and twilight.

After placing a negative review (see below) the Company got hold of me to apologise for the communication issues and resent my ordered with a little extra. This arrived within 48 hours tracked delivery. I appreciate the fast and professional response !

(1 Star Review( SCAMMERS !!!! Ordered and paid for my good from their website. Received a Order Confirmation 31/07/22. Received a Shipped email 01/08. Nothing arrived. We had Post Strick so left it a few weeks for it to arrive. Nothing. Emailed asking for an update on 20/08. No reply. Emailed again 02/09. No reply. Send a FB Message on 17/09, it was read but no reply.

Great prices, but availability of some items poor

Ive ordered from olivastu twice now and they are great. Fast delivery and not had a problem at all would highly recommend and will be ordering from here again ☺️

Bong arrived on time, wipes you clean out I christened it with a point five of gelato and nearly blew my left lung out

I did not receive my order.

Easy, fast delivery and although I haven't tried yet but looks like a good product 👌

Easy to navigate site have been using for a while quick delivery would highly recommend

Fantastic service as always, fast delivery and great customer service. Thanks again folks.