Oliver Jewellery Reviews 

3,325
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 470 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally knowledgeable and friendly staff members, noting wonderfully smooth online transactions and extremely prompt delivery services. Many buyers are consistently delighted by the stunning quality and condition of the luxury jewelry and vintage designer bags, stating everything always matches online descriptions perfectly. However, some customers also noted minor drawbacks during their shopping journey, mentioning occasional slow communication responses, missing watch links, or minor wear on accompanying accessories. A few people also experienced occasional issues regarding customer service communication, staff interactions, or items requiring unexpected adjustments.

What people talk about most

Product

Consumers find product quality and descriptions to be extremely satisfying and accurate. Reviewers frequently... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items arrive in pristine condition... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently warm,... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the absolute BEST experience with Paloma at Oliver Jewellery!! She is so warm, always patient and genuinely lovely to work with from start to finish. I was making a pretty big purchase and never... See more

Rated 5 out of 5 stars

Oakville person 5 Stars all thee way. Web site easy to navigate, ( you don't have to be tech savvy). Transaction smooth, delivered a day later. Delighted with item. Yes I will most definitely... See more

Rated 5 out of 5 stars

There was a slight delay in getting my item shipped, maybe impulse shopping on a weekend is not the best idea! But once we get the bracelet to ship, everything is perfect - friendly service by... See more

Rated 5 out of 5 stars

I love that I can see all the bags and jewelry up close and feel the merch. The customer service team are all very knowledgeable about their inventory. I always feel welcomed and enjoy my shopping... See more


Company details

  1. Jewellery shop
  2. Bags and luggage shop
  3. Gold dealer
  4. Handbags Shop
  5. Jewellery Buyer
  6. Watch shop

Written by the company

Oliver's is a trusted family-owned business, proudly serving customers since 1971. We specialise in buying and selling authenticated pre-owned luxury jewellery, luxury watches, designer handbags, and accessories, offering exceptional value with pre-owned luxury at up to 90% off. Shop iconic brands including Cartier jewellery, Louis Vuitton purses, Tiffany & Co., Hermès handbags, Chanel, Rolex, Omega, Van Cleef & Arpels, Gucci, and more. Our mission is to be the most trusted destination for authenticated luxury. Whether you're buying your next investment piece, selling luxury jewellery or watches, or looking for a pre-owned designer handbag, we provide honest advice, expert knowledge, and complete transparency at every stage. Every item is professionally authenticated and carefully inspected, giving you confidence in every purchase. We believe luxury shopping should be clear, respectful, and pressure-free. Our experienced team takes the time to understand your needs, answer every question, and help you make informed decisions without sales pressure. For over 50 years, our reputation has been built on trust, integrity, and exceptional customer service. Every client is treated with patience, respect, and genuine care because long-term relationships matter more than short-term sales. At Oliver's, you can buy and sell luxury with confidence, knowing authenticity, value, and outstanding service always come first.

Exceptional Service

Written by the company

Luxury service comes as standard.
We believe every customer deserves patience, respect, and genuine care, creating a relaxed experience with no pressure to buy or sell.

AUTHENTICITY IS EVERYTHING

Every item is expertly authenticated, so you can shop with complete confidence.

Our in-house team of gemologists, horologists, and luxury brand authenticators carefully inspect every item before it is offered for sale. With decades of experience and hundreds of items authenticated each day, we apply rigorous standards to verify authenticity, quality, and condition. Every piece is thoroughly vetted, giving you complete confidence that your purchase is genuine and exactly as described.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,325)

474 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Happy Customer!!

The quality of the products is consistently top-notch, and the customer service is truly exceptional. This is definitely a five-star company. I highly recommend them and have happily returned as a repeat customer time and time again.

17 July 2026
Rated 5 out of 5 stars

One of the best or if not the best…

One of the best or if not the best place to buy and sell luxury goods.

My wife and I have purchased quite a lot from Oliver’s, including watches, designer bags. Also my wedding band.

If you are looking to buy or sell this is a great place to start. Staff have always been very friendly.

The only, complaint I have is the purchasing staff upstairs are not the nicest and lowball you on all your items, if you know what you have and do your research prior it’s easier to haggle with the buying staff to get the prices you want when selling your items.

10 July 2026
Rated 5 out of 5 stars

Knowledgeable staff

I have purchased a few items from Oliver's so far. The latest was a beautiful tennis bracelet. The staff are knowledgeable, helpful and kind.

11 July 2026
Rated 3 out of 5 stars
Oliver Jewellery logo

Reply from Oliver Jewellery

Thank you for taking the time to share your feedback and for choosing to shop with us.

We appreciate your comments regarding the quality of your purchase. We are committed to offering pieces that meet the high standards our clients expect, and we're sorry to hear that one of your items did not fully meet your expectations.

If you would be willing to share any additional details about your experience, I would be pleased to hear from you. Please feel free to contact me directly at info@oliverjewellery.ca, as I would welcome the opportunity to learn more and assist in any way I can.

Thank you again for your feedback. We truly value your comments and hope to have the opportunity to welcome you back and provide the exceptional experience we strive to deliver.

Elizabeth

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look