I can say so much about Olivia. I reached out to her last year about a custom piece that I wanted reflect my heart/life/person. I've always been drawn to her work and it was a dream for me that she... See more
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See what reviewers are saying
I had a vision for my first big piece and Olivia really helped me bring it to life! She listened to my idea and developed in into a gorgeous piece of artwork incorporating everything I wanted. On the... See more
I am an almost 50 year old first timer and had so much anxiety about getting the tattoo done. But I honestly cannot thank Liv enough for the entire experience. She is a beautiful person with warmth an... See more
I have admired Olivia's work for many years because there's noone who turns art into tattoos quite like her. I literally couldn't have trusted anyone else and honestly wasn't disappointed. Olivia has... See more
Company details
Information provided by various external sources
Design Service
Contact info
leeds, United Kingdom
- orders@oliviafayne.com
- www.oliviafayne.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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An amazing tattoist
The whole process of having a tattoo with Olivia was fantastic. Her designs were amazing, but I wanted something a little bit more personal and unique, so Olivia worked with me to find a perfect design.
Her shop is also beautiful and an amazing place to have a tattoo. While there, Olivia made me feel completely at ease and her skills were out of this world. I couldn’t be more happier with my tattoo and would recommend anyone who is looking for a highly skilled tattooist to give her a call.
Loveliest tattoo artist.
Olivia is the sweetest person, she immediately made me feel welcome and relaxed. Her work is flawless and my tattoo exceeds all my expectations. I am so happy with it!
Stunning ornate shin tattoo by the wonderful Olivia Fayne
I had the pleasure of having an ornate shin tattoo today designed and tattooed by Olivia. It is SO stunning. It looks even more amazing in real life than I could have imagined! Olivia instantly made me feel comfortable, welcome and relaxed. She has the warmest aura and I felt immediately at ease and excited about my tattoo. Everything went perfectly, I can tell she’s a perfectionist with her work, she made sure the placement was 100%
The attention to detail in her designs and her work is like nothing I’ve experienced and I’ve had a lot of tattoos all over the world!
I cannot wait to book back in with Olivia next time she visits Cornwall. However I was willing to come to Leeds for a tattoo and I still would! Thank you so much I absolutely love this beautiful new artwork I have for life xxx
Absolutely in love with my tattoos.
Absolutely in love with my tattoos.. Olivia is a real credit to her profession.. I cannot recommend her talent enough..! Fab..!
I’m in awe of this artist
I’m in awe of this artist. Olivia is warm, friendly and professional and her work is just incredible. I feel very honoured to carry a piece of her art work on my body. ♥️
Amazing 🤩
Absolutely love my new tattoo from Olivia! Olivia was a pleasure to deal with from my initial contact right through to the aftercare and advice she offered me.
So professional and passionate. Thank you 🥰
Awesome tattooist
Olivia was absolutely amazing. She listened to what I wanted and created a beautiful custom tattoo for me. I absolutely love my new tattoo. Olivia was so friendly and caring, which meant a lot to me. I really hope to get another custom piece from her in the future. Thank you so much for such a great experience.
A warm welcome and considered design
A warm welcome and considered design. I felt comfortable working on the design with Olivia and the fine needlework made it pain free. A brilliant first tattoo experience. I love my tattoo!
Stay away, absolute con!
Honestly, just read the 1 star reviews and stay away. Her communication was appalling from the beginning. She took 3 months to contact me after I paid the deposit and then hadn’t even got my appointment booked in. Weeks between each email response from then on.
The night before my appointment, at 10:30pm, she changed the time from 2pm to 2:45pm as she “might run over with the client before” so I emailed at 8am the next morning to say I couldn’t make the later appointment time as I had plans. No response. Emailed again explaining I was travelling over an hour to the appointment and so I needed to know by 12pm. Again, no response. Finally, a response at 1:53pm claiming she was ready to tattoo me when I was?! When I didn’t turn up to the appointment, she denied changing it saying I shouldn’t have assumed she couldn’t tattoo me at 2pm just because she might run over. Her reasoning for not replying to my emails was that she saw my email that I couldn’t make 2:45pm so carried on to be ready for 2pm but didn’t bother to let me know.
Her attitude is horrendous, especially considering I was more than polite and patient the entire time than I should have been. A few examples copied and pasted from her emails: “Making plans close l to a tattoo session isn’t very wise? Anything could affect the time on it.” And “if it was me, and I wanted a tattoo from an artist that had travelled I wouldn’t be cancelling the appointment for dinner plans, id deal with running behind and let me friends know. Im Sure they would have understood. It is not my choice that you chose to prioritise that today, and its left you with not getting your tattoo done.” At no point did I say I had dinner plans with friends? and actually my plans were for 5:30pm and much more important than dinner plans with friends! and my appointment was for a maximum of an hour long at 2pm, not exactly close together if the original appointment time was kept. She even added in the email how a woman had recently forgot about her appointment and paid the remainder of the cost of the tattoo anyway, implying I should be sending her the extra £80!!
Me missing the appointment could have been avoided with basic communication.
I asked to rearrange as I had then read the reviews and realised I wouldn’t be getting my £110 deposit back but she wasn’t interested.
The most recent 1 star review before this one is the exact experience I had with this woman. I know the response to this review will be her trying to justify all of this and switch it around to be my fault as she’s done in emails and so I won’t be replying to any response, no matter how absurd :) I seriously regret not googling her name first. It’s a good job her tattooing is pretty because based on communication, attitude and customer service her business would be a shambles!

Reply from Oliviafaynetattoo
Beautiful first tattoo
Olivia is amazing, so incredibly talented and made me feel completely at ease. This was my first tattoo and I wasn't even sure exactly what I wanted but Olivia was great at interpreting my thoughts. I was terrified it would hurt but it really didn't at all and her mannerism is so relaxing. I am all ready planning my next. I saw her in Bristol on her tour which is a 2 hour drive for me but I would happily travel 6 hrs to see her in Leeds. She is totally worth it!
Beautiful dainty tattoos
Beautiful dainty tattoos. Olivia is lovely and the whole session was comfortable, friendly, engaging. Will definitely be getting more tattoos from her when she’s back in Bristol.
Olivia custom designed my tattoo and I…
Olivia custom designed my tattoo and I visited her in Bristol. She took note of all the design features I wanted and was happy to change a few things around if I needed to but it was love at first sight!
She was enthusiastic, even after a long day of tattooing and I felt so comfortable with her. She made sure everything was right before she got started and throughout the whole process made sure I was comfortable.
I’d definitely recommend getting a tattoo with Olivia, especially a custom piece because it felt like she put everything into it, nothing was any trouble and it means everything to me. X
Book Olivia for your next tattoo!
I’m so pleased with the tattoo that Olivia designed and tattooed for me, already considering getting another! She was happy to edit the design and took time to make sure I was happy with the size and placement. She double checked I was ok and ready and checked I was ok throughout. Would highly recommend Olivia!
A total pleasure!
It was a total pleasure having a tattoo with Olivia! She was so lovely and thoughtful and managed to make it work with dates and times so me and my sister could have our tattoos done together. The design was totally perfect and I'm already planning my next trip back to her!
The BEST first experience!
I have wanted a tattoo for YEARS but with a fear of needles and the typical tattoo studio, I had just kept putting it off. Then I came across Olivia and Anthologie. The studio has a spa-like vibe and is so different from the traditional studio... also with Olivia specialising in fine-line, it felt like the perfect time.
Before I share all the positives, one thing I do want to mention is I would have liked to understand when I would hear from Olivia ahead of the appointment as I was starting to panic when I had paid the deposit and hadn't heard from her. The way that she works is once you receive a date and pay your deposit, the date is secured and she will work on your design the day prior. Now I know this, I would feel content if I was to book in again but it was the not knowing this that left me feeling unsure whether my appointment would go ahead. This does not reduce my star rating though!
Olivia was truly incredible at picking up what I wanted from our conversation and tweaking the design to make it perfect, even whilst I was sat in the studio. I felt no pressure to go ahead until I was happy and this meant a lot. Olivia really understands anxiety and made sure I felt calm and comfortable throughout the process (the studio certainly helped - it is really beautiful and to such a high standard of quality).
I am so so happy with my tattoo and I love it more than I thought I would. During the tattoo, Olivia said that there were some areas she was leaving slightly lighter because we can always top it up after but of course you can’t make it lighter once done. A week later and I feel there will definitely be a few areas I want darkening up but she has said after 6 weeks when it is fully healed, we can book me back in for a top up and this is included in the price I already paid. Her attention to aftercare is just brilliant.
Honestly, Olivia has a serious talent and she earns my highest recommendation when it comes to fine-line tattoos and her understanding of how people feel. Thank you Olivia and see you soon xo
Extortionate Deposits, Took her to court and Got My Money Back.
Note - Olivia Fayne tried to remove my review claiming to TrustPilot that I am lying and making false claims, as you can see the review has been posted because it was seen that my experience was real.
Similar to all the other bad reviews, I paid a hefty deposit under the guise of a 2 sentence T&C. I emailed numerous times to discuss the custom design but with little to no communication leading up to the appointment.
After reaching out on all her social media accounts, she finally got back to the day before. She changed the timing of the appointment (despite the fact I was travelling from London to Leeds and any changes would impact me heavily) and said that I need to send the needed design for the custom design. She has finally admitted to changing the time in her comment below. The original appointment was 1pm. My deposit covered the first hour until 2pm. She changed the appointment to 3:30pm but still wanted to keep my money to cover her losses? What losses?She is the one that did not uphold my appointment time. Finally, any claims that I changed the appointment can now be put to bed.
I wasn't able to provide it at such short notice and "T&Cs" does not cover what I am entitled to, if she changes the appointment so I agreed to rearrange, because you have no choice... and again didn't hear back for months so decided I wanted my deposit back.
Was flat out refused because I signed the T&C about the deposit being non-refundable if "I change the appointment" even though I didn't, she did.
I took her to court. I looked into Consumer Rights, and turns out, non-refundable deposits must be a small percentage of the overall payment whereas Olivia Fayne takes over 70% as a non-refund deposit.
She became defensive, rude, claiming she has "clients all around the world who come for her" and doesn't have time for me.
I offered to settle out of court for half of the session deposit and full custom design fee back as at that point it had been 8 months and still no design that supposedly "will be sent once I'm in the studio".
I got no response, so it went to Court and she didn't show up. Baffled me because now she was ordered by the court to pay me my full claim and cover court fees.
In the end, I got my money back and she has changed her T&Cs to 3 sentences now, still stating that you have no right over your deposit even if she makes any faults which is in breach of Consumer Rights Act 2015 Section 62 Part 4
"A term is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties’ rights and obligations under the contract to the detriment of the consumer."
Olivia will claim this being a "technicality".
In conclusion, if you choose Olivia, you may get a great tattoo if it all goes to plan. But if there is any hiccup, (from the reviews it's almost always an issue on her end), you can expect to then be met by a rude individual who has no interest in having a reasonable conversation because "you agreed to the terms and conditions xxx". A contract that is riddled with Consumer Right breaches.
I decided after this long to put in a review after I read the other 1 star reviews and realised we are all victim to the same situation, and wanted to let people know If you do end up in this situation, you have rights and I suggest you look into Small Claims Court like I did.

Reply from Oliviafaynetattoo
Olivia is just the loveliest person
Olivia is just the loveliest person! Thank you for putting me at ease and giving me a tattoo I loveee! ✨ can’t wait to come back for more xx
Olivia was super lovely and helpful for…
Olivia was super lovely and helpful for my tattoo session. I asked for some tweaks and she was very happy to accommodate. Then when she was tattooing me she was very gentle and we had a lovely chat. Overall experience was great and I would recommend to others.
A beautiful tattoo by a beautiful…
A beautiful tattoo by a beautiful artist in a beautiful studio. Thank you Olivia. I have a feeling I’ll be back.
Incredible design and experience
This was my first tattoo and I could have not wished for a better experience or outcome. I was put completely at ease, and the design / end result is so much better than I imagined. Thank you so much again!
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