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Ollo Credit Cards Reviews 1,794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 792 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the card for its user-friendly experience, highlighting the ease of obtaining and setting up the card, as well as the efficiency of its website and app. Many appreciate the product's features, such as cash rewards and interest-free periods, which help with financial management and credit building. The customer service is consistently described as professional, helpful, and responsive, making interactions pleasant for users. However, some customers experienced issues with payments, including double charges and account freezes, which led to frustration and difficulties in resolving the problems. A few other people also felt that the customer service was poor, citing long hold times, unhelpful responses, and unexpected account declines or holds. Some users also noted problems with the login process and the inability to accept electronic payments from their banks.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of use and navigation across... See more

Payment

People report ambiguous experiences with payment, with some finding the app easy to use for making payments,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction and gratitude for the... See more

Customer service

Users describe positive interactions with customer service, often highlighting helpful, friendly, and fast... See more

Service

Customers had positive experiences with service, often praising prompt responses to questions and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This card is fantastic. I used it recently overseas and there was no issue at all. No Af. No Ftf. No late fees. Nothing to dislike about it. Even with fair credit. My score around 665. Fico. It i... See more

Company replied

Rated 5 out of 5 stars

Card arrived on time. Notified it was delivered. Better interest rate than others and good starting credit line. Easy app and simple to pay. 05/26.

Rated 5 out of 5 stars

Zero annual fee, approved for a solid available credit line considering my current credit, easy to apply, card arrived on time and simple to activate, works with Apple Pay, and the app is well built t... See more

Company replied

Rated 5 out of 5 stars

Really love this card, I can earn cash rewards. Only reason I am not using it a lot is because it is a small credit line compared to my other cards. Would go against my credit score.

Company replied


Company details

  1. Non-bank financial service

Written by the company

We are a credit card company that puts you first. With straightforward products, no-nonsense tools and 24/7 US-based support, we’re here to help you build your future, starting today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

No credit increase after several months of on time payments.

Have made on-time payments for more than 6 months but no credit increase yet. The other card I have with a different company has given me 2 increases (not requested by me) in the same time frame.

That being said I prefer that card over Ollo card.

22 June 2026
Ollo Credit Cards logo

Reply from Ollo Credit Cards

Hi Angie. Merrick Bank reviews accounts on a regular basis for credit line increases. If your account qualifies, the credit line may be increased. If you have further questions, please call us at 833-845-1900 for assistance. We're happy to help.

Rated 5 out of 5 stars

Follow has helped me get my credit…

Follow has helped me get my credit score back up.

22 June 2026
Ollo Credit Cards logo

Reply from Ollo Credit Cards

We’re so glad to hear that our credit program has made a positive difference for you and helped improve your credit score. Thank you so much for sharing your feedback with us, Renee.

Rated 5 out of 5 stars

Nice card

Nice card, I have a really nice experience with, no complain.

19 June 2026
Ollo Credit Cards logo

Reply from Ollo Credit Cards

Thank you for your review, Hernan. We're happy to hear that we're meeting your expectations.

Rated 1 out of 5 stars

Customer service is the WORST

Customer service isn't just bad, they don't even try to understand. Truly horrifying. Even the supervisor couldn't care less.

20 June 2026
Unprompted review
Ollo Credit Cards logo

Reply from Ollo Credit Cards

Thank you so much for sharing your experience, Joseph. We value your feedback and are always looking for ways to improve our customers’ experiences. If you're still in need of assistance, please contact us at 833-845-1900. This is a unique number made for inquiries from social media.

Rated 2 out of 5 stars

paid on time and multiple times a month…

paid on time and multiple times a month No credit line increase.

18 June 2026
Ollo Credit Cards logo

Reply from Ollo Credit Cards

Thanks for reaching out to share your review. Merrick Bank reviews accounts on a regular basis for credit line increases. If your account qualifies, the credit line may be increased. If you have further questions, please call us at 833-845-1900 for assistance. We're here to help.

Rated 1 out of 5 stars

Greedy, unnecessary extra fees

I’m just learning that using my card on Venmo even for the smallest transaction causes a $10 transaction fee every single time. And then on top of that, I’m being charged interest on top of those fees as an additional expense. This feels like pure greed. I’m sick of this company.

17 June 2026
Unprompted review
Ollo Credit Cards logo

Reply from Ollo Credit Cards

We appreciate you taking the time to leave a review, Tyler. We take all feedback seriously, as we strive to improve our customers’ experiences. If you're still in need of assistance, please call us at 833-845-2200. We are happy to help.

Rated 4 out of 5 stars

Over all, good.

Over all, OLLO has been pretty great. I love that they offered X amount of months without interest, I think that is fantastic!
My only hiccup with them: My bank account was double charged for a payment I had submitted; OLLO couldn't tell me whos mistake it was, theirs, or my bank's. So when that one payment was reversed back to me, OLLO froze my account. It took me a little while to get the answer of "just pay ANY dollar amount to your account, and we will unfreeze it in 5ish days"
Which was fine. Just be aware if a payment is double charged.
Other than that, they have been very nice.

16 April 2026
Ollo Credit Cards logo

Reply from Ollo Credit Cards

Thank you for your review, Jade.

If you have any questions or concerns regarding payments, please feel free to contact us at 833-845-2200.

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