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Omaha Steaks - 96th & J Reviews 33

TrustScore 4 out of 5

3.8

4400 S. 96th St., 68127 Omaha, NE, US


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See what reviewers are saying

Rated 5 out of 5 stars

The products are outstanding. To get them at your door is a dream come true. Always on time, always delicious and always you have your cooking directions. You can be a chef to your family, to your gu... See more

Company replied

Rated 5 out of 5 stars

Wide variety of choices. Montana gave good information on items. Items are packaged individually or in reseal bags. Easy to prepare.

Company replied

Rated 1 out of 5 stars

The food was not good but I loved the steaks I received wish I could be rewarded some t-bone steaks for my 207.00 dollars i spent not happy

Company replied

Rated 5 out of 5 stars

Love the prices and the food. When you call they always have a answer to any questions you have. Everyone is so friendly. Fast delivery,always on time when they give you a delivery date and time.

Company replied


Company details

  1. Meal Delivery
  2. Butcher
  3. Food products supplier
  4. Frozen food store
  5. Meat Products

Written by the company

Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.

Unconditional Guarantee

100% Guarantee Always

Here at Omaha Steaks, we stand behind our products... If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our Toll-Free phone number is 1-800-228-9872. We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.

Contact info

3.8

Great

TrustScore 4 out of 5

33 reviews

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1-star

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Rated 1 out of 5 stars

Food wasn't what I expected not good i was hoping it was better than what it was the t-bone steak was very good

The food was not good but I loved the steaks I received wish I could be rewarded some t-bone steaks for my 207.00 dollars i spent not happy

9 March 2026
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Reply from Omaha Steaks - 96th & J

We are glad to hear that you enjoyed the steaks, as we always strive to provide high-quality products for our customers. However, we're sorry that the other items in your order did not meet your expectations. Your feedback is important to us, and we would like the opportunity to address your concerns and make things right. Please reach out to us at Socialcare@omahasteaks.com so we can assist you further and ensure your satisfaction with your entire experience.

Rated 4 out of 5 stars

Everything about the corned beef was…

Everything about the corned beef was good except the cabbage was cut too fine. Just not enough of it and pieces way small. This is the only thing I have eaten so far.

8 March 2026
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Reply from Omaha Steaks - 96th & J

We're sorry to hear that you're not satisfied with the cabbage. Your guaranteed satisfaction is our #1 priority. Please send us an email at socialcare@omahasteaks.com with your contact information, order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further

Rated 5 out of 5 stars

Love the prices and the food

Love the prices and the food. When you call they always have a answer to any questions you have. Everyone is so friendly. Fast delivery,always on time when they give you a delivery date and time.

9 March 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much for the kind words! We’re thrilled to hear you love the food and our prices. Our team works hard to make sure every question gets answered and every customer feels welcomed, so it means a lot to know you had such a friendly experience.
We’re also glad the delivery was fast and right on schedule. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Your Guests Will Always Thank You.

The products are outstanding. To get them at your door is a dream come true. Always on time, always delicious and always you have your cooking directions. You can be a chef to your family, to your guests.

8 March 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that we were able to meet all your expectations and check every box on your list. Your feedback means a lot to us!

Rated 5 out of 5 stars

We love Omaha

We love Omaha, then buying their for years♥️

22 February 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much for your loyalty over the years! We truly appreciate your support and are so glad you love Omaha Steaks!

Rated 5 out of 5 stars
Omaha Steaks - 96th & J logo

Reply from Omaha Steaks - 96th & J

Thank you for choosing Omaha Steaks. We appreciate your feedback and are glad to hear your delivery arrived on time. We hope you enjoyed your order and look forward to serving you again.

Rated 5 out of 5 stars

Wide variety of choices

Wide variety of choices. Montana gave good information on items. Items are packaged individually or in reseal bags. Easy to prepare.

27 February 2026
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Reply from Omaha Steaks - 96th & J

Thank you for choosing Omaha Steaks. We’re glad to hear Montana was able to provide helpful information and guide you through our wide variety of choices. It’s great that the individually packaged and resealable items make preparation easy for you. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars
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Reply from Omaha Steaks - 96th & J

Thank you for choosing Omaha Steaks. We're so glad to hear it was everything you expected and truly appreciate you taking the time to share your experience! 😊

Rated 5 out of 5 stars

My happy place

Been with Omaha Steaks for years. Never disappoints. Thank you

26 February 2026
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Reply from Omaha Steaks - 96th & J

We're absolutely delighted to hear your positive feedback! It means so much to us that you took the time to share your experience. Thank you for being a valued part of the Omaha Steaks family. We look forward to serving you again soon and continuing to provide you with the high-quality products and service you expect from us.

Rated 5 out of 5 stars

Store and MORE!! Omaha Steaks on the Go!!

The purchased package of items arrived on time and in great condition in a cold Box!! I gave the order as a gift to another person for storing an auto in their garage through the winter months.

15 February 2026
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Reply from Omaha Steaks - 96th & J

We are so glad to hear your package arrived on time and in great condition. What a thoughtful and generous gift to show your appreciation. Thank you for choosing us to be part of such a kind gesture.

Rated 5 out of 5 stars
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Reply from Omaha Steaks - 96th & J

We're so glad to hear your orders are arriving on time and that you're enjoying the benefits! Thank you so much for choosing Omaha Steaks. We look forward to keeping your freezer stocked with all your favorites!

Rated 5 out of 5 stars

Fantastic meats

Fantastic meats. Very tasty.

10 February 2026
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Reply from Omaha Steaks - 96th & J

That’s what we love to hear! We truly appreciate you choosing Omaha Steaks.

Rated 5 out of 5 stars

Great service

I being Steaks from u guys for 20 years keep up the good work.

5 February 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We appreciate your incredible loyalty and support over the past 20 years. It means a lot to us to have customers like you who have been with us for so long.

Rated 5 out of 5 stars

Great food.

Great food.

12 January 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much. We’re thrilled you enjoyed the food. It truly means a lot to us that you took a moment to share your experience, and we appreciate you choosing Omaha Steaks.

Rated 5 out of 5 stars

Great meats and great sales reps

Great meats and great sales reps! Shout out to Debbie, she always gets my order right!

31 January 2026
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Reply from Omaha Steaks - 96th & J

Thank you so much for the wonderful feedback. We’re thrilled to hear you’re enjoying the meats and that Debbie consistently takes great care of your orders. We’ll be sure to pass along your shout out to her.

Rated 5 out of 5 stars

WE LOVE OMAHA

Everything we have ever ordered from you has been delicious. We especially like the steaks, but the chicken, pork chops, kielbasa, hot dogs and apple tartlets are all yummy.

18 January 2026
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Reply from Omaha Steaks - 96th & J

Thank you for the amazing review! We're thrilled you love everything!

Rated 3 out of 5 stars

Meat arrived a day later than I was…

Meat arrived a day later than I was told it would. It was still frozen but all the. Ice was gone

19 January 2026
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Reply from Omaha Steaks - 96th & J

We apologize that your order was late and the ice had melted. Please send us an email at socialcare@omahasteaks.com with your contact information, order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.

Rated 4 out of 5 stars

Check your order when finished

12/20/25 I spent over 3 hours trying to reach someone who could correct the order I placed on December 15th (Order #V7752775YPYM). Each time I reached a representative, they put me on hold to get someone else to fix the issue, and eventually I was disconnected.

I ordered two ‘The Ideal Gift’ packages at $89.99 each and the Steak Lovers Reward at $39.99. When I later reviewed the PDF I saved, I realized I had been charged $119.99 each instead, plus an additional $59.99 for shipping. I received an email confirmation for the Steak Lovers Reward, but not for the main order.

I’ve ordered from Omaha Steaks every year without any problems, so I’m not sure what went wrong this time. Just a warning to others — double‑check your order details after clicking through the site. I hope Omaha Steaks will address this and correct the overcharge.”

12/22/25 I am satisfied with how Omaha Steaks handled this matter, and they have earned my continued business. Thank you Omaha Steaks.

20 December 2025
Unprompted review
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Reply from Omaha Steaks - 96th & J

We apologize for any inconvenience you may have experienced with your order. Your guaranteed satisfaction is our number one priority, and we want to make things right. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.

Rated 1 out of 5 stars

Never Never Ever Again!!!!!!!!!!!!

Called in to order 3 orders on 12/10/2025. The one order went to our son and he received it on 12/15/2025. The second order is to our daughter and was ordered on 12/10/2025 also. We received 3 discontinued dates and the next delivery date will be 12/29/2025. The third order was for my wife and me and they changed our delivery date 3 times also. We cancelled our order. and sent a notice to our daughter and husband about the changes. These were to be Christmas gifts. Our son is happy, but naturally our daughter will NOT have her gift for Christmas nor will we. I called and talked with 3 different persons to no avail. NEVER, and I say again, NEVER will we order anything else from this uncaring company as to how they can shift when the delivery date will be. Lousy service with uncaring persons to deal with customers!

12 December 2025
Unprompted review
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Reply from Omaha Steaks - 96th & J

We’re very sorry that this happened to you! Your experience is important to us, and we want to make things right. Please reach out to us at Socialcare@omahasteaks.com so we can look into your concerns in detail and work with you to resolve any issues you have encountered. We are committed to providing excellent service and will do our best to answer your questions, address your concerns, and ensure your satisfaction as quickly as possible. We truly appreciate your feedback, as it helps us improve, and we want to make sure you have a positive experience with us!

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