One Click Plants Reviews 

2,795
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 846 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing wonderful feedback about their purchases. Customers frequently praise the remarkably fast delivery services and note that products arrive securely packaged in pristine condition ready for the garden. People also love the vibrant, healthy selection of plants available, highlighting how wonderfully simple the entire ordering process truly is. However, some reviewers were not happy with occasional delivery mistakes, noting that parcels were sometimes sent to incorrect addresses or missed. Some consumers also mentioned receiving damaged, wilting, or poor-quality items that did not match the descriptions or their initial expectations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the healthy condition and excellent... See more

Quality

Clients share positive opinions on quality, consistently highlighting the healthy condition and excellent... See more

Delivery service

Consumers express satisfaction and appreciation for the delivery service, noting that orders arrive very... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy the website and... See more

Service

People report positive experiences with service, highlighting quick delivery and excellent plant conditions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering my plants was easy. Delivered ontime upright by Solomon as stated on the box. Once opened the plants looked really well except 1, the Delphinium, was damaged and didn't look good. Watered the... See more

Company replied

Rated 5 out of 5 stars

Plants arrived yesterday after only ordering on Thursday evening - I was mega impressed with this. All arrived beautifully individually packaged and labelled with 8 in a box. I had 3 boxes. All potted... See more

Company replied

Rated 5 out of 5 stars

I have, so far, placed 2 orders from One Click plants. They were delivered very quickly, in perfect condition. I definitely recommend them and will be placing further orders.

Rated 5 out of 5 stars

Have just received my delivery of plants, very fast delivery at that! So well packaged and I loved the extra note about how the packaging can be used in the garden (my note said Brett packaged my orde... See more

Company replied


Company details

  1. #87 of 188 best companies in Garden centre
  2. #15 of 42 best companies in Flower Delivery
  3. #36 of 98 best companies in Garden
  4. #20 of 49 best companies in Nursery

Written by the company

One Click Plants is your trusted online destination for premium-quality outdoor plants, delivered straight to your door with care and convenience. Based in the UK, we specialize in offering a wide variety of vibrant garden plants to suit every outdoor space and gardening style, all at exceptionally reasonable prices. Whether you’re looking to create a colourful flower bed, enhance your patio with beautiful blooms, or find the perfect gift for a green-fingered friend, we’ve got you covered. At One Click Plants, we believe that adding greenery to your garden should be easy and enjoyable. That’s why our user-friendly website and app allows you to browse and shop with confidence, knowing every plant is carefully selected for its quality and vitality. Our commitment to excellence doesn’t stop there—we pride ourselves on fast, reliable delivery, ensuring your plants arrive in perfect condition, ready to flourish in their new home. Customer satisfaction is at the heart of everything we do. From our exceptional customer service to our detailed care guides, we’re here to support you every step of the way. With hundreds of 5-star reviews on Trustpilot, we’re proud to be the go-to choice for outdoor plant enthusiasts across the UK. Experience the joy of gardening with One Click Plants—your partner in creating beautiful, thriving outdoor spaces.

One Click Plants: Your Trusted Online Plant Store

Written by the company

About One Click Plants
At One Click Plants, we’re proud to be a small, family-run business with over 35 years of experience in the horticultural industry. We specialise in high-quality outdoor plants, offering a wide range of perennials, shrubs, trees, and flowering plants—all available to buy online and delivered straight to your door.
What Makes Us Unique
What makes us unique? We’re passionate about plants and work closely with trusted suppliers to ensure every item we sell meets the highest standards of quality and vitality. Each plant is carefully packed to arrive in perfect condition, ready to thrive in your garden. From fragrant roses and colourful perennials to hardy evergreens and seasonal favourites, our collection has something to suit every garden style and outdoor space.
Our Commitment to Customer Satisfaction
As a small family business, we care deeply about our customers. Our personalised service, expert advice, and user-friendly website make it easy for gardeners of all levels to find the perfect plants and have them delivered quickly—typically within five working days. With hundreds of glowing 5-star reviews on Trustpilot and an “Excellent” rating, you can shop with confidence knowing our customers love what we do.
Visit Our Knowledge Hub
Looking for gardening tips, inspiration, or advice? Visit our Knowledge Hub to explore a wealth of helpful articles on everything from plant care to garden design. https://www.oneclickplants.co.uk/blogs/news We add new blogs each month, ensuring you always have fresh ideas and expert guidance to help your garden flourish.
Shop with Confidence
Whether you’re creating a new flower bed, enhancing your patio, or searching for the perfect gift for a green-fingered friend, One Click Plants is here to help. Shop online today and discover the joy of gardening with a trusted partner by your side.

"I Would Highly Recommend Them!"

"Excellent products, reasonable prices, and very quick delivery."

"Excellent products, reasonable prices, and very quick delivery."
"Having found this company after a friend sent me a tree as a present, I have used them three times. Products are excellent, prices are really reasonable, and delivery is very quick. I would highly recommend them!"

Contact info

DOWNLOAD OUR APP FOR 5% OFF

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4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,795)

838 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well packed

Well packed, great condition, thank you.

26 May 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review. Thank you very much for your order.

Rated 5 out of 5 stars

Fantastic service plants arrived well…

Fantastic service plants arrived well packaged and in good condition and are currently both thriving in new home however one was a bit smaller than the other

25 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Martin. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Arrived very healthy & well packaged

Arrived very healthy & well packaged. Hopefully next year i will have flowers on it.

25 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Nikki. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Excellent service

Quick delivery , plants very healthy and well packaged

25 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Jill. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Extremely happy with my purchase

Extremely happy with my purchase. The plant arrived in excellent condition no damage as it was packed really well and the plant arrived in a healthy condition. This is my first time ordering from One Click Plants and I will definitely be ordering from them again in the future. I highly recommend this company

30 May 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

ordered 2 hydragena little white both…

ordered 2 hydragena little white both healthy looking plant. They look great planted they will be even better when they flower Quick delivery and grat price . thank you jayne

30 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Jayne. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Great plants

Great plants, packaged really well all with recyclable material, top notch company

30 May 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Emma — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 4 out of 5 stars

Healthy plants

The plants arrived with well established roots, we're healthy and were well packed. However, this time I dropped a star, because, through no fault of yours, the parcel was delivered the wrong way up. It was clearly labelled, but the delivery man had ignored this. Obviously some of the soil had fallen out and one of the plants had come out.

30 May 2026
Rated 5 out of 5 stars

Fantastic value for money

The olive tree was delivered to my friend for har birthday on time. She sent me a photo and it was looking really healthy and much bigger than I expected...great value for money.

30 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Sue — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

Brilliant company always come well…

Brilliant company always come well packed and all my plants are thriving would highly recommend

29 May 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Sally — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Great product and fast delivery.

Great product and fast delivery.

Always clear information on the website and reasonable prices

30 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Andrew — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

The plants arrived in good healthy…

The plants arrived in good healthy condition well packed and a speedy delivery. They are all planted in my raised garden and in full flower. Lovely

30 May 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Muriel. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

lovely plant in perfect condition and…

lovely plant in perfect condition and packed very well, already in a large pot and looks fabulous, thank you One Click Plants ! delivery was very fast too which is so important for keeping plants in nickel condition. i shall certainly be ordering from this company again!

29 May 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review. It means a lot to know you’re pleased with your plants and the service you received.

Rated 4 out of 5 stars

Fast delivery

Fast delivery, but plants much smaller than advertised. Last year purchased a lot of plants, as we just moved in to a new house, unfortunately a third of the plants died. Purchased April to June 2025.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Still no sign of any plants ..so hard…

Still no sign of any plants ..so hard to give a good review

25 May 2026
One Click Plants logo

Reply from One Click Plants

We're sorry your plants haven't arrived yet.

We identified an issue with the order and contacted you to help resolve it before dispatch. As soon as we received your reply, we were able to release the order and it is now progressing through our system.

We appreciate your patience and hope you'll update your review once your plants have arrived.

Thank you and our apologies again

Rated 4 out of 5 stars

Dead or alive?

UPDATE: I've now received a replacement for the now dead olive tree. Can't fault the customer service in this regard, although I didn't appreciate the lecture about the small pot since it was double the size of the ones the trees were supplied in!
Nevertheless I will use this company again.

I bought two standard olive trees at the end of April 2026. One is looking good, the other is almost dead. I have emailed Oneclickplants but so far have had no response. This was an expensive purchase and for a tree to die so quickly is beyond disappointing. Not happy about this at all.

1 June 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

Thank you for your review.

We are sorry our reply took a couple of days. We pride ourselves on replying to emails received by 13:00 on the same working day; unfortunately, your email was incorrectly filtered into our spam folder.

The olive trees supplied were approximately 4 to 5ft tall and had been planted into decorative containers which were quite small for trees of this size. During our correspondence, we advised that the container size was quite small for a tree of this size and that decorative pots do not always provide sufficient drainage, both of which can affect the health of olive trees.

While these factors may have contributed to the issue, we nevertheless agreed to send a replacement tree and hope this provides a positive resolution. We hope the replacement thrives once planted into a larger container or in the ground, and that you may consider revising your review once it has been received.

Thank you

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