Vonetta.B was a great help. Although I didn't want the service she offered, I had a better explanation of what was going on with my debt and credit. I can clean up my debt and call her back. She dese... See more
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I just read these reviews myself a few min ago and despite the fact that I've run across nothing but scams and denials or just ridiculous rates of over 200% I gave this place a shot anyways. I am so g... See more
Company replied
I have communicated with James who has been extremely helpful and provided exceptional customer service!! I unfortunately have sucky credit therefore I haven’t been able to find a loan as of yet but... See more
Company replied
They spoof local numbers under false names. We are on the FTC do not contact list and they do not honor it. I called their number and spoke to a person supposedly named Regina. She informed me the cal... See more
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Company details
Written by the company
OneLoanPlace.com provides you with access to the most active lenders for unsecured personal loans and small business loans in all 50 states. We offer lending programs for almost any credit standing.
Contact info
325 John Knox Rd. Bldg G, Suite 110, 32303, Tallahassee, Florida, United States
- 1800-MY-MONEY
- James@oneloanplace.com
- www.oneloanplace.com
4.5
Excellent
659 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Baba and Robyn was very helpful and…
Baba and Robyn was very helpful and pleasant. Exceptional customer service. Thank for all your help. I hope and pray the options available work for my financial situation. You deserve more than 5 STARS.😊
Shireia L. Davis
2 May 2019
Unprompted review
Reply from OneLoanPlace.com
Hello Shireia,
I was very pleased to read your review today. Baba and Robyn are both two of our best representatives and management were excited to point this review out to me when I came in this morning! Everyone is grateful you took the time to fill out this review, and we wish you all the best!
James Durrance
Client Relations Manager
Oneloanplace.com
Yes I recoment it my questions we're…
Yes I recoment it my questions we're answer and I was been help.
2 May 2019
Unprompted review
Reply from OneLoanPlace.com
Hello Phyllis,
I'm sorry that our lending partner that you had a Pre-Approval with was unable to assist. We did the best we could, and are disappointed you feel that we're a scam. Pre-approvals are a good sign, but they are by no means an assured approval. Our lenders are the ones who make the final decision as to approval or decline.
Once you had that pre-approval, we wanted you to be aware of it. The failure of our lending partner to assist hurts us as well in more ways than one.
However, based your conversation with Robyn this morning, I feel I need to inform you of the fact that our lending partners only do Soft Credit Pulls to determine pre-approval, hard pulls come at the final approval phase. Soft Credit Pulls have no effect on your credit and do not bring your score down at all. We cannot say for certain what companies outside our network do, so if you have applied in multiple places, that may have had an effect.
I hope this helps you understand better about what may have happened. If you have any questions, please feel free to call Robyn or I back, Robyn has left you a voice mail with the number for our Client Relations department.
James Durrance
Client Relations Manager
Oneloanplace.com
My name is Susan Ostrander and I got a…
My name is Susan Ostrander and I got a text 2 days ago saying to complete my loan to call this number and the person I spoke to told me that I was supposed to be approved then I was sent over to Lexington law and I kept telling him i didn't want this and he kept insisting and signed me up for 14.95 and I just kept telling him no then never heard nack from one loan place so i called again yesterday and she said we sent an email and i never got it then she said she would semd it again never got it so I am very skeptical
27 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Susan,
We've reviewed the calls leading up to this review and would like to talk with you! Robyn Patrick, one of our best representatives, has reached out to you and left you a voicemail with contact information for our Client Relations department!
Regardless, We do apologize for the experience you had with our partner company, Lexington Law, and rest assured that they will be notified about your feedback so they can look into your experience with them as well.
If you would call back in and ask for Robyn Patrick between the hours of 8AM to 4PM, she'll be more than happy to make sure that you receive your final application for review and submission so that you can hear back from our Lending partners regarding if you're approved or not. Failing catching her during those hours, her email is Robyn@oneloanplace.com!
James Durrance
Client Relations Manager
Oneloanplace.com
I’ve been waiting for 3 days now and…
I’ve been waiting for 3 days now and not heard from these guys said approved for 4500 ok well is this a scam ?
26 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Rick,
I was glad to have the chance to talk to you on the phone today. Again, I apologize for our representative's behavior. He was out of line and he has said he will correct his behavior.
I wish you all the best for the future!
If you wish to contact me again feel free to call during the week or, my email is James@oneloanplace.com, I'll be more than happy to respond.
James Durrance
Client Relations Manager
Oneloanplace.com
I just read these reviews myself a few…
I just read these reviews myself a few min ago and despite the fact that I've run across nothing but scams and denials or just ridiculous rates of over 200% I gave this place a shot anyways. I am so glad I did!!! A wonderful woman named Keiyah answered my call. And she was amazing made me feel like there's a chance. She was quick and knew what she was doing. Very polite and so helpful I actually felt some relief after talking to her. I haven't gotten approval from anywhere yet but I haven't had enough time to go through all the references that I got yet lol. I highly recommend these guys and seriously can't say thank you enough. 💕
20 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Dana,
We appreciate you taking the time to write this review! We're glad that you took the time to read the reviews as well! We do try our best to locate the best lenders our clients qualify for! We hope that you get what you need!
James Durrance
Client Relations Manager
Oneloanplace.com
This place is a joke
This place is a joke! They tell you that you are approved for a loan then transfer you to Lexington Law and they want money to repair your credit. One Loan Place then sends you a link that seems to be for a loan but you get denied then you call back and the lady says you were not supposed to apply. What the hell?!?! Call back the next day and she tells me I didn't follow the instructions so now they can't help me. In the meantime Lexington Law wants me to pay them over $100 each month to help me get a better credit score. What a scam!!!!!
20 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hello Karen,
We wanted to apologize for the experience you had with us. From the beginning, there was an error made that if not made would have avoided this whole mess. We won't go into details, as your financial position is not a matter for the public view. Suffice to say, there was a point where our initial representative should have informed you that we could not assist at this time. In addition, at no point can One Loan Place guarantee a loan will be issued by any of our lending partners, we can only point you in the direction of lenders most likely able to approve you, so we apologize for our representative giving you the impression that approval was assured as well.
We intend to take proper corrective actions for all involved in this.
If you would like to speak more on the issue, feel free to email James@oneloanplace.com or call us back and ask for James Durrance or Robyn Patrick. If neither of us are available, we will be notified of your call back and reach out to you the following business day. We do hope to speak with you!
James Durrance
Client Relations Manager
Oneloanplace.com
Beware. Not at all like my expectations or the reviews we read
This company clearly preys on individuals in vulnerable financial situations. Use caution. The representative I worked with made no effort to listen or understand; instead, he simply offloaded me onto one of their partners/clients to squeeze a dime out. If you can’t get a loan then they try to sell you a credit monitoring service and debt settlement sharks.
10 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hello Uber Picture,
I've reached out to you via Trustpilot's find reviewer system as with just the information in your review, we can't locate your file to review or take corrective action. It would be much appreciated if you could reach back out to us either via the find reviewer feature reply or by emailing me directly at James@oneloanplace.com!
I've also noticed your Trustpilot account has you in Canada, which I find odd, because we do not do business in Canada.
I hope to hear from you so we can straighten things out.
James Durrance
Client Relations Manager
Oneloanplace.com
MY NAME IS THOMAS LEWIS,I WOKE UP THIS…
MY NAME IS THOMAS LEWIS,I WOKE UP THIS MORNING PRAYING TO GOD, THAT HE WOULD LEAD ME TO SOMEONE ,OR SOME COMPANY THAT WOULD HELP ME WITH MY FINANCIAL SITUATION,AND TODAY HE DID BOTH,I TALKED TO A WONDERFUL LADY THAT WAS WILLING TO LISTEN TO MY FINANCIAL SITUATION,AND SHE UNDERSTOOD,AND SHE SAID THAT SHE WOULD DO EVERYTHING IN HER POWER TO FIND ME A COMPANY THAT WOULD HELP ME WITH MY FINANCIAL SITUATION.I AM A DISABLED VETERAN,AND SHE REALLY MADE ME FEEL LIKE A REAL PERSON AGAIN.ONE LOAN PLACE SHOULD BE EXTREMELY HAPPY TO HAVE A LADY LIKE ROBYN PATRICK ON THERE TEAM.AGAIN MS ROBYN PATRICK THANK YOU FOR HELPING ME FEEL THE AMERICAN DREAM AGAIN. THANK YOU VERY MUCH,AND MAY GOD CONTINUE TO BLESS YOU.FROM A FRIEND FOR LIFE THANK YOU.
9 April 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Thomas,
I know I speak for Oneloanplace as a whole when I say, "Thank you for your service and sacrifice." We are pleased beyond words that you shared this feedback with us and the rest of the world. Robyn is one that frequently makes us proud, and to hear that she made you feel like a person again, has put a smile on a lot of faces!
James Durrance
Client Relations Manager
Oneloanplace.com
Awesome staff great job Robyn and…
Awesome staff great job Robyn and Alphonso oh yeah and Ms jamille too awesomeness.
9 April 2019
Unprompted review
My experience was great
My experience was great, the person that I spoke to was personable and answered all of my questions.
2 April 2019
Unprompted review
I would recommend this company.
I would recommend this company. Thanks to ROBYN, she was very helpful.
1 April 2019
Unprompted review
If I could give negative stars, I would!
If I could give negative stars, I would! Total scam. Spoke with a rep, told him about all of my credit history. He said I was approved with a high interest rate and that he was going to put me through to credit counseling for a better rate. I told him I didn’t care about the rate, but got transferred anyway. He said to look for the email with loan terms. Received email with link to fill out all of my info again. Called back and was told by another rep that that page was for the lender. Filled it out again to be denied and offered payday loans. Stay away! They are liars.
28 March 2019
Unprompted review
Reply from OneLoanPlace.com
Hi JJ,
I would like to apologize for the experience you had. What happened with your experience with us is not how we do business. Oneloanplace is not a direct lender and as such we cannot approve or deny anyone, we can only match you with the lenders and services most likely able to assist.
We thank you for bringing your experience to our attention and providing the information we requested through Trustpilot so that we could locate your file for review and take corrective action.
We do hope that you will give us a chance to make things right. Please feel free to call us back, Robyn would be more than happy to try to turn your experience around!
Best Wishes,
James Durrance
Client Relations Manager
Oneloanplace.com
Thus far the help has been excellent
Thus far the help has been excellent. Fast and extremely friendly staff.
22 March 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Thomas,
We're more than happy to serve! Thank you very much for your positive feedback!
James
Client Relations
Oneloanplace.com
Reply from OneLoanPlace.com
Hi LaShanda!
Thank you very much for the positive feedback!
James
Client Relations
Oneloanplace.com
I had a great time it was most…
I had a great time it was most wonderful experience I would recommend them to any one so nolegable thanks for your help Ronald mazerolle
7 March 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Ronald!
Thank you very much for the positive feedback! We appreciate that you took the time to leave this review!
James
Client Relations
Oneloanplace.com
Robyn was very helpful in me getting…
Robyn was very helpful in me getting approved for my loan. I would recommend them to anyone that needs help with not the best of credit.
5 March 2019
Unprompted review
Reply from OneLoanPlace.com
Hi David,
We're proud of Robyn and appreciate the time you took to leave this review!
James
Client Relations
Oneloanplace.com
Everything was great
Everything was great. The only issue was I did not get the amount I wanted but that was not their fault.
1 March 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Darryl!
We're sorry to hear that the lender we matched you with didn't give you everything you were looking for. But we're glad we were able to help in some way!
James
Client Relations
Oneloanplace.com
Very Accommodating.
28 February 2019
Unprompted review
Reply from OneLoanPlace.com
Hi Selmar,
Thank you for the positive feedback!
James
Client Relations
Oneloanplace.com
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