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One Motion Logistics Ltd Reviews 

616
•
TrustScore 3 out of 5

3.2

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the fair and timely payment of wages, along with well-organized work and reasonable routes that minimize stress. Reviewers also frequently highlight the supportive management, clear communication, and professional environment, contributing to a positive and rewarding workplace. However, some customers also noted significant dissatisfaction regarding payment, with reports of delayed or withheld wages, and rates being changed without prior agreement. A few other people also felt that the company exhibited unprofessional behavior, including poor communication, unresponsiveness to issues, and unfair charges for van damages or unexpected deductions.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many reviewers expressing significant dissatisfaction, citing... See more

Payment

Users describe negative interactions with payment, with many reporting not being paid for work completed,... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers reporting extremely negative... See more

Price

Customers express significant dissatisfaction with pricing, citing numerous hidden charges and unexpected... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a genuinely good experience working for One Motion. The work is simple, the routes are reasonable, and most days just flow without unnecessary stress. Pay is fair and always turns up when it... See more

Rated 5 out of 5 stars

I’ve had a really good experience working with OneMotion. Communication is straightforward, the company is organised properly, and if something comes up there’s always someone available to help.... See more

Rated 5 out of 5 stars

I worked for One Motion Logistics as a van driver delivering parcels to homes using a company van before I moved on to a different field of work. The work at the depot was well organised and the rout... See more

Rated 5 out of 5 stars

A place were excellence is the order of the day/ key, while being well rewarded for it. They deliver what they promise both to clients and their workers.

Company details

  1. #36 of 36 best companies in Courier and Delivery Service
  2. #1 of 1 best companies in Circular distribution service
  3. #32 of 33 best companies in Courier service
  4. #29 of 29 best companies in Delivery Service
  5. #15 of 15 best companies in Freight Forwarding Service
  6. #34 of 34 best companies in Logistics service

Written by the company

For over 13 years, One Motion has been a reliable provider of logistics solutions to industry leaders across the United Kingdom and Europe. Our robust carrier distribution channels and extensive fleet networks enable us to address any logistical challenge within the EU. At the heart of our operations are personnel and equipment supply, fleet management, and delivery services spanning Europe. What sets us apart is the innovative approach we bring to our work, delivering tangible benefits to our clients. We continue to collaborate with some of the largest UK and Europe's largest retailers, yet remain agile enough to support smaller businesses, helping them expand and meet their goals. Our processes are designed for efficiency but can be tailored to meet individual client needs. Our aim is to replicate services across multiple locations and countries or to enhance availability and shorten delivery times, we are committed to helping customers fulfill your business objectives.

Contact info

3.2

Average

TrustScore 3 out of 5

616 reviews

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3.2

All reviews

(616)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

very professional

very professional, I rented vans from them, they have new cars, and the guys at the garage are very good at what they do! all respect to them! I recommend! surely if I need a van in the future I will call on them!

13 November 2024
Rated 1 out of 5 stars

If you have your van is ok to work for…

If you have your van is ok to work for them. If you rent van from them like i was. You have to pay deposit for van, but don't expecting you have your deposit back!!! I left van without damage and my mates aswell. But no deposit back for anyone!!! They don't answer the phone and replying emails.

2 September 2024

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