ONEONE SWIM Reviews 

809
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered significant delays in order processing and shipping, with some receiving incorrect items or orders that never arrived. Many people were dissatisfied with the unresponsive and unhelpful customer service. Reviewers also faced considerable frustration with the return policy, especially for sale items, and reported widespread problems with not receiving promised refunds for returned merchandise. However, some people were satisfied with the product quality and fit, describing the swimsuits as great, comfy, and flattering.

What people talk about most

Order

Customers consistently note negative experiences with order processing and delivery, with many reporting... See more

Return policy

Reviewers mention significant dissatisfaction with the return policy, frequently reporting issues with... See more

Product

Clients share ambiguous opinions on product, with many expressing significant dissatisfaction regarding... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as horrible,... See more

Refund

Customers consistently express significant dissatisfaction with the refund process, with many reporting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love these swimsuits. They fit the best! However I have to share my annoyances on shipment times. They always take over 2, sometimes 3 weeks to ship out the product. A little long IMO... but it's wo... See more

Rated 3 out of 5 stars

The suits are fine, (not worth $130 per set) but they advertised free shipping with orders over $100. Shipping was still $20 for standard delivery which is insane. My order took over 3 weeks to arrive... See more

Rated 2 out of 5 stars

If you're in no rush to receive your order than it's great. It took over a month for my order to even process and over two months for me to receive it. Order at your own risk but if you're looking to... See more

Rated 2 out of 5 stars

Suits are great I’ve had success with ordering multiple times, but customer service is horrible. I ordered a suit that took 2.5 weeks to even ship so I didn’t need it anymore. I’ve returned in the pas... See more


Company details

  1. Swimwear shop

Written by the company

Bikinis and swimsuits designed in California. Free Shipping + Returns on All US/Canada Orders. See our new collection. Instagram: @oneoneswimwear


Contact info

2.7

Poor

TrustScore 2.5 out of 5

809 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(809)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

7 weeks and I still have not received my refund!!!

Awful. I ordered after being targeted by an Ad on Instagram. I had to return a few items and they did not respond to my request for return since that is their process. I turned to IG and left a comment asking for help. They immediately erase the comment so people would not see anything but likes on their social. They then dragged their feet for several other days. FInally they sent me. return label which I used immediately. That was the last week of January. It's March 17th right now and I still have yet to receive the refund. I wrote them 12 days ago and they promised it would happen within a week. I had to follow up again today. And they're still making me wait on it.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Fav bikinis

The Kameron & jet bikini sets are my favourite. I own a few and plan to buy more. They are perfect for sauna, cold plunge, swimming and lounging. They look sexy while being comfortable.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality and Experience

It was an easy shopping experience and the swimsuits are great quality. The color vibrancy has not faded and the design is very unique! I also love the coverage especially with the top. There is a bit more material on the side of the top which I love because it prevents spillage of the underarms/armpits. Overall, a really well made swimsuit set!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Fav bikini brand

literally, my favorite bikini brand. I buy 100% of my bathing suits from here because they’re reasonably priced and always fit perfectly. xx

13 March 2025
Unprompted review
Rated 5 out of 5 stars

The best out there…

The best quality bathing suits out there. Hands down! The fit is amazing, color and styles options are super cute and their customer service is amazing. I am a huge fan! ❤️💋

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I got an international delivery and the…

I got an international delivery and the online support real was always really fast to answer my questions. The swimsuits are lovely and the colors really pop, a lot of random girls asked me where i had bought them. I’ll totally but again!!

21 February 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They took my money and never sent the bathing suit. The phone number doesn’t work, customer support portal doesn’t send. They will not answer my phone calls because the phone number online doesn’t work and won’t respond via instagram. I will be pursuing legal action.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

High quality items

I live in Florida and have my fair share of bathing suits. These are some of the cutest bathing suits I’ve ever worn and they fit really well and are nice and flattering. Both suits that I bought are really nice material. They have a thickness to them that’s high-quality. I will definitely buy again

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Not gonna lie

Not gonna lie, the shipping is painfully slow. But the product makes up for it because these bikinis are ELITE. Just order well ahead of your vacation.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

My favorite bikinis!!

One One bikinis are my favorite bikinis, and I’ve tried them all! This brand- the colors, prints and cuts are all incredible and the very best. I’ve had a few of them for over 5 years now and they still look brand new.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

ONE ONE is my go-to bathing suit brand

ONE ONE is my go-to bathing suit brand! I love how there are so many different styles and colors, all while being extremely durable and comfortable. If your debating purchasing a swimsuit, this is your sign to do it!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand - they are super flattering and have amazing designs. I really like how you can buy individual sizes between top and bottom, which works nicely for my body type, and they have different bottoms based on how cheeky you want to be. Couldn’t recommend more!

1 February 2025
Unprompted review
Rated 1 out of 5 stars

This is beyond messed up

This is beyond messed up. I emailed at least five times to get my refund. I sent back FOUR HUNDRED DOLLARS of swim suits. I never got a refund OR got the swim suits back. So basically this company negligently robbed me of $400. I am a student, and I guess an idiot for thinking they would really refund me. Guess I am not getting that back. Please don’t buy these suits. This is a company run by criminals.

7 February 2025
Unprompted review

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