One Payroll Services Reviews 7

TrustScore 2.5 out of 5

2.3

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Company details

  1. Business Services

Information provided by various external sources

One Payroll provides payroll solutions to suit any individual contractors and businesses.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No stars review

They took more than 20% for CIS tax (£78) and they blamed it on receiving a incorrect UTR number. The UTR was correct and they tried to cover their error. At first they said that they are going to pay me the missing sum next week and the following week they said that they cannot return my missing money and that I have to claim it from HMRC at the end of the tax year. Their payment service and customer service are not of high quality, 0 stars would be appropriate. Better to find jobs not paid by One Payroll.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst payroll know to man I have been…

Worst payroll know to man I have been working for abbey homes and getting payed through this company. I have multiple issues but the main reason for this review is that I requested my holiday back to be payed to me and it’s been 3 weeks and they keep telling me it’s coming I still don’t have it now if this persists I will most certainly be getting a lawyer!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Tried to reach out to the company…

Tried to reach out to the company several times after they told me to get in touch with them over $702.00 my Ex moved from my One Pay to cash app without PERMISSION & I HAVE EMAILS WHERE he stated he had taken the MONEY did this on February and MARCH SO DONT USE THIS SORRY COMPANY they don't care about the CUSTOMERS

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Onepayroll

This umbrella payroll company is the worse I have come across. Unfortunately the company I am working for has registered me with this company.
They do not send payslips even though I am calling them every day, emailed them to request my past payslip, plus payments are made on Friday between 17:30 and 18:00 not giving you time to speak to them as they close 17:00 if you don’t get paid. Note that all other payroll companies will send you a payslip one day before the payment date.
Costumers representatives are rude and not helpful at all
Avoid this umbrella payroll

9 April 2019
Unprompted review

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