Extremely rude and unprofessional partner Alison Doren… used foul language on the telephone to me this week . Totally unacceptable… would NOT recommend this company … 🤦🏻♀️update they now claiming t... See more
Company replied
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See what reviewers are saying
I've known Paul for a while now and he's been absolutely fantastic! He always delivers detailed, personalised and holistic view, which helps to make informed decision. Also, everyone I've recommended... See more
Company replied
We were recommended to Alison at Onesta by a family member, after having a rocky start we are so glad we decided to engage with Alison. She has been nothing but supportive, understanding and absolutel... See more
Company replied
Every part of my experience has been 5*. I feel so lucky to have had Alison involved in my financial journey at what was a difficult time. From start to finish she ensured I was supported and that thi... See more
Company details
Written by the company
Welcome to Onesta Mortgage and Finance, a Whole of Market mortgage and protection firm founded in 2024, backed by over 30 years of combined experience in financial services. Our core mission is to ensure that everyone who interacts with Onesta—whether new or existing clients, industry professionals, or colleagues under the Onesta umbrella—feels valued, respected, and leaves with the confidence of having had a professional and welcoming experience.
Contact info
United Kingdom
- www.onesta-mortgages.co.uk
4.3
Excellent
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing service!
We were recommended to Alison at Onesta by a family member, after having a rocky start we are so glad we decided to engage with Alison. She has been nothing but supportive, understanding and absolutely excellent from start to finish. Nothing was ever too much trouble and no question was too silly. Not only did Alison get us an excellent deal that we didn’t imagine possible, she also gave us a better insight into mortgages in general as we were pretty clueless. We couldn’t be more grateful and would highly recommend to anybody. Thank you again :-)
9 January 2025
Unprompted review
Reply from Onesta Mortgages
India, thank you for your wonderful review and kind words. It was an absolute pleasure to have been able to help.
Diligent and Professional
I’m generally not a fan of brokers based on experiences from many years ago however I took the leap and reached out to Alison as our mortgage had been with the same provider for years and alot has changed.
Alison demonstrated really solid in depth knowledge of both the market and products available; the other striking thing is Alison won’t sell to just to make a return she’ll give you the correct impartial advice which is best for you.
Pleasure to deal with, thank you x
25 November 2024
Unprompted review
Reply from Onesta Mortgages
I am so glad I managed to provide you with such a positive experience, especially after your previous negative experience with other brokers. It was a pleasure to have been able to assist you.
Good advice
Having visited other brokers I was informed my re mortgage issues would be difficult. Having put the same problems to the team at Onesta solutions where explained to me and remortgages and insurance from major finance houses have been sourced. I have found them to be extremely helpful.
1 October 2024
Unprompted review
Reply from Onesta Mortgages
Nothing is impossible, if you have the expertise!
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