I wanted to order a sweatshirt for a friend of mine, so I decided to Google the stussy site, and I got the site of these scanners, but nevertheless I ordered this tidy-up, despite the fact that the si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... See more
Company replied
well, really should have checked Trustpilot before using this company. Having paid customs for a gift sent to me, they haven't delivered the goods they send lovely emails but still haven't received t... See more
Company replied
Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no act... See more
Company replied
Company details
Information provided by various external sources
A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.
Contact info
Hayes, United Kingdom
- www.oneworldexpress.com
1.5
Bad
108 reviews
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just recieved a Jiffy bag with multiple…
Just recieved a Jiffy bag with multiple stickers on and nothing inside invoice on bag stating 1x plastic accessory value £16.65 obviously a scam time to contact trading standards
24 July 2023
Unprompted review
Reply from OneWorldExpress
Dear Julie,
Thank you for getting in touch and we are sorry to hear that you have received something that has nothing inside.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Can’t fault the delivery service
Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no actual sticker) with a supposed value of £6.89 - it’s actually worthless. I obviously did not order this nor is there any indication as to what they expect me to do with it. They have my name, address & phone number printed on the label.
Upon further research, this is a “brushing” scam. Usually conducted by third-party Amazon sellers to create a fake transaction so they have the ability to write a fake product review. I suggest anyone receiving this type of envelope change their password immediately!
13 July 2023
Unprompted review
Reply from OneWorldExpress
Dear Tristan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I did not order or even look at this…
I did not order or even look at this item and have zero use for it.i will return it when well enough to leave house.feels like some sort of scam
10 July 2023
Unprompted review
Reply from OneWorldExpress
Dear Susan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Empty letter scam
Had an empty parcel saying it contained a plastic accessory for 12 quid which I obviously didn't order! They had name address and number, clearly a scam of some kind but it's a new one to me!
4 July 2023
Unprompted review
Reply from OneWorldExpress
Dear Paul,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Today I received a small package…
Today I received a small package invoice shoes £24.99 inside a pair of plastic kids glasses. Didn't order this don't know where it has come from with my mobile number. Need to report this
14 June 2023
Unprompted review
Reply from OneWorldExpress
Dear Sue,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Had a small brown letter/parcel arrive…
Had a small brown letter/parcel arrive this morning with just a piece of paper inside. Clearly a scam. Do these scumbags have my details?
10 June 2023
Unprompted review
Reply from OneWorldExpress
Dear Josh,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Scam
Who the hell is this firm small package delivered saying that my main order was yet to be delivered a piece of paper in it with a royal mail number not enough numbers and a bit of a plastic bag my address and phone number still a SCAM
7 June 2023
Unprompted review
Reply from OneWorldExpress
Dear Ken,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Scam
Avoid like the plague. See other reviews regarding small packages with crap in them!!!!!
30 May 2023
Unprompted review
Reply from OneWorldExpress
Dear Lesley,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Avoid like the plague
Like so many others, i received a Chinese knot, probably worth 20p, valued at £40. I spent an hour searching through my various online accounts to see if it showed up anywhere, it didn't. One World Express can only use the excuse of innocence/ignorance for so long. They must have the details of these companies and so could stop this at source. But alas, it's a profitable exercise with maybe a hint of collusion.
25 May 2023
Unprompted review
Reply from OneWorldExpress
Dear Bertram,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Received a small empty packet
I received a empty small package? Why i do not know, but how has this company got my details. This is not right at all its even got my mobile phone number.
21 April 2023
Unprompted review
Reply from OneWorldExpress
Dear Andrea,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Like many before me I've received an odd package
Like many before me, I too have received a jiffy bag - Mine contained two small rectangles of fake leather. I'd read something previously online about a scam called 'scalping' - Not allowed to add the weblink but you can google 'Empty Package Scalping' and you'll see what it's all about. Seems like OneWorldExpress are on the sticky end of this scam as they are being targeted to deliver these bogus packages. Mine originally came from Orange Connex and was then relabelled with OneWorldExpress stickering.
15 April 2023
Unprompted review
Reply from OneWorldExpress
Dear Susan,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I am only giving 1star otherwise i cant…
I am only giving 1star otherwise i cant write a review, I received a jiffy bag with nothing in it, all my details including my contact details are on the front, I tried to track, nothing found, I haven't ordered anything, I have done my research and this is a scam for you to contact them online inputting more information about yourself, throw away in the bin.....
13 April 2023
Unprompted review
Reply from OneWorldExpress
Dear Melanie,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Very poor sarvice.
31 March 2023
Unprompted review
Reply from OneWorldExpress
Dear Sanjay,
We are sorry to hear that you had a poor service with our organisation, Kindly share with us a parcel tracking number or the problem experienced so that we look into this further or kindly contact our Customer Support Team via cs@oneworldexpress.com who will be more than happy to assist.
Received a package from these today a…
Received a package from these today a platic pair of glasses never ordered these but reading the reviews looks like a scam so in the bin they go
10 March 2023
Unprompted review
Reply from OneWorldExpress
Dear John,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. We would like to be given the opportunity to investigate your issues further. Please could kindly share with us your tracking number.
Thank you in advance.
Delivered today via your logistic…
Delivered today via your logistic company a jiffy package containing useless pieces of junk.
Before you say you are just a logistic company let me tell you what I intend to do.
Because you printed my telephone number on the address label I shall be reporting this to Data Protection and see how you like that.
This is a useless review to go with the useless package
7 February 2023
Unprompted review
Like hundreds of other people I…
Like hundreds of other people I received an envelope containing a piece of paper - yes you read that right. Definitely nothing from EBay or any other retailer - so I can’t figure out what the scam is. Stephen Carr
19 January 2023
Unprompted review
Reply from OneWorldExpress
Hi,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I received a jiffy bag with 2 tiny…
I received a jiffy bag with 2 tiny pieces of leather which I didn't order...where has this company whom I have never heard got all my information from...I will be seeking advice from Trading Standards...
It's strange that you have to click on one star to be able to leave a review which I give zero.
13 January 2023
Unprompted review
Reply from OneWorldExpress
Dear Ang,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Just received and empty package with a…
Just received and empty package with a commercial invoice label attached that says 1x tshirt £39.95. Did not order this. Please remove my personal details from whatever site you have stolen them from
6 January 2023
Unprompted review
Reply from OneWorldExpress
Dear Amy,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Very rude courier!!
28 December 2022
Unprompted review
Rubbish in a jiffy bag....
Received a jiffy bag containing 2 pretend leather sew on patches about inch and half square. Embossed on these items was 'life is like a boss of chocolates, pou never lenow what your going to get'.
Didn't order them, no body would! They fit in the bin a treat....!
22 December 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.