Online Business School Reviews 

567
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this online educational company. Customers frequently praise the helpful and exceptionally knowledgeable staff who make live induction sessions very clear, engaging, and informative. Consumers deeply appreciate the highly responsive support team and the wonderful guidance provided consistently throughout their entire studies. Reviewers also highlight the great flexibility of the program and the comprehensive, well-structured course content designed for busy adults. People find the digital learning platform very easy to use and navigate, ensuring a smooth, tailored, and rewarding educational journey from start to finish. Students noted that assignments are handled promptly and feedback is always provided to aid personal development.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, approachable, and knowledgeable throughout their studies.... See more

User experience

People report positive experiences with user experience, highlighting the straightforward process and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently noting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with the Online Business School. The course content was clear, relevant, and well-structured, making it easy to follow even with a busy schedule. The support team was responsi... See more

Company replied

Rated 5 out of 5 stars

It was very useful, Mike made things very clear, I understood fully apart from one topic which I will be in touch with student support with the questions I have, thank you so much Mike

Rated 5 out of 5 stars

It was a pleasure studying for my Diploma in Health and Social Care at OBS. A big thank you to Laura from student support for her timely response to all my inquiries. The flexibility of the program al... See more


Company details

  1. Educational institution
  2. Coaching center

Written by the company

Online Business School provide flexible online pathways to an affordable degree or MBA from an accredited UK university for less than £5,000. Visit and enrol now at www.onlinebusinessschool.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

567 reviews

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4.7

All reviews

(567)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Induction meeting very helpful

I found the induction meeting very helpful. Mike did an excellent job showing us around the platform, making everything clear and easy to understand. So far, OBS seems to offer a lot of valuable support to its students, which I really appreciate.

11 June 2025
Unprompted review
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Reply from Online Business School

Thank you for your kind words! We’re glad to hear that Mike made your induction meeting clear and easy to follow.

At OBS, we’re committed to providing valuable support to all our students, and it’s wonderful to know you’re already feeling that.

Wishing you all the best as you continue your studies!

The Online Business School Team

Rated 5 out of 5 stars

Great school

I had a great experience with Online Business School. The platform is easy to use, and the course content is solid and straightforward.What really made a difference for me was the student support—especially Laura. She’s been incredibly helpful, kind, and always quick to respond whenever I had a question or needed guidance. You can tell she genuinely cares about the students.I’m happy with how everything has gone so far and would definitely recommend OBS to anyone looking for flexible, online study options. Thanks again, Laura and the OBS team! The only thing that can be improved is certification process which is quite slow. Overall it deserves 5 stars 🌟 rating

30 May 2025
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Reply from Online Business School

Thank you for your wonderful feedback and for recognising Laura’s dedication; she truly is a valued member of our team! We’re delighted to hear that you found the platform easy to use and the course content straightforward.

We appreciate your honesty about the certification process and are continually working to improve this experience for our students.

Thank you for recommending OBS and for your kind words. We wish you all the best as you continue your learning journey!

The Online Business School Team

Rated 5 out of 5 stars

Online Business School leads before others follows.

When you are looking for credible schools that lead in Online education, Online business school (OBS) is number one. They offer high ranking and globally recognition certificates, just to study at the comfort of your home. When I was thinking of satisfaction, they delighted me.

27 May 2025
Unprompted review
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Reply from Online Business School

Thank you so much for your glowing recommendation! We’re thrilled to hear that OBS has exceeded your expectations and that you appreciate the flexibility and global recognition our certificates provide.

Your satisfaction means a lot to us, and we’re proud to support students like you on their learning journeys from the comfort of home.

Wishing you continued success in your studies and beyond!

The Online Business School Team

Rated 4 out of 5 stars

Level 4 and 5 Diploma in Health and Social care

I will like to give the assessors a thumbs up for a very rigorous assignment marking and prompt feedback! A big thank you to Laura for all her help and feedback, now I have received my level 5 extended diploma in health and social care.💅

8 May 2025
Unprompted review
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Reply from Online Business School

Thank you so much for your fantastic feedback! We’re delighted to hear that you found the assignment marking rigorous and the feedback prompt.

A big shoutout to Laura for her support; she’s truly a valued member of our team. Congratulations on receiving your Level 5 Extended Diploma in Health and Social Care!

Wishing you all the best in your future endeavours!

The Online Business School Team

Rated 4 out of 5 stars

The online learning experience was…

The online learning experience was excellent—flexible, well-structured, and perfect for a busy schedule. The content was clear and easy to follow. I highly recommend OBS for anyone looking to study online. Just note that the certificate took a bit longer than expected.

21 May 2025
Unprompted review
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Reply from Online Business School

Thank you for your kind feedback! We’re glad to hear that you found the online learning experience flexible and well-structured, fitting perfectly with your busy schedule.

We appreciate your recommendation and understand your note about the certificate timing, we’re continuously working to improve this process for our students.

Wishing you every success in your studies and future career!

The Online Business School Team

Rated 5 out of 5 stars

The induction was very informative last…

The induction was very informative last night. Mike explained the structure of the course and answered all the questions the students had. I hope to be able to successfully complete Level 4.

14 May 2025
Unprompted review
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Reply from Online Business School

Thank you for sharing your experience! We’re glad to hear that Mike’s induction session was informative and helpful in explaining the course structure.

We’re confident you’ll do great with Level 4, and we’re here to support you every step of the way. Wishing you all the best on your learning journey!

The Online Business School Team

Rated 5 out of 5 stars

Although a brief session but very…

Although a brief session but very expository.
Mike did an excellent job in sailing us through what we need to expect going through the studies with OBS.

14 May 2025
Unprompted review
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Reply from Online Business School

Thank you for your feedback! We’re pleased to hear that Mike did an excellent job guiding you through what to expect during your studies with OBS.

Wishing you a successful and rewarding learning journey ahead!

The Online Business School Team

Rated 5 out of 5 stars

Induction was helpful

I have now been able to get on my induction and it was so helpful. Thank you OBS

7 May 2025
Unprompted review
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Reply from Online Business School

Thank you for letting us know! We’re so glad your induction was helpful.

Wishing you all the best as you begin your studies with OBS!

The Online Business School Team

Rated 1 out of 5 stars

NO CERTIFICATE

UPDATE: 14/05. Now i been sent email saying i need to rework on my modules. i been passed ALL my modules in January and as i stated below now waited 5 months for a certificate and NOW was asked to redo my modules. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. DISGUSTING. OBS PROVIDE ME RESPOND TO THIS REVIEW. I WANT EVERYONE TO SEE HOW BAD YOUR COMPANY IS.

I have also experienced the same when I completed my business management diploma. review date. Aug 18, 2023

and most recently I completed the Level 4 Accounting and Finance course over four months ago, and I am still waiting for my certificate. Recently, I reached out to Laura for an update, and unexpectedly, I was told that I now need to provide evidence of a Level 3 qualification. This is all on email records.

This requirement was never mentioned during enrollment or throughout the course. It’s extremely disappointing to be asked for this only after successfully completing the program and waiting months for certification. Fortunately, I completed a BTEC Level 3 qualification around eight years ago, but imagine the situation for someone who hadn't — it would be incredibly unfair. Additionally, I can miss deadline for university and miss the cohort if I don't receive this certification as university dont aspect transcript as offcial documentation.

After I submitted proof of my Level 3 qualification, I was assured the certificate would arrive within 30 days. That time has passed, and I still have not received anything. I also called today, and while the receptionist took my details and promised a call back, no one has followed up.

This experience has been extremely frustrating and reflects very poorly on the quality of service provided.

7 May 2025
Unprompted review
Online Business School logo

Reply from Online Business School

Hello Asanga,

Thank you for your feedback and for sharing your concerns with us.

Regarding the recent request for Level 3 qualification proof, this requirement has been introduced very recently by our awarding body to ensure that all students are enrolled fairly and meet the eligibility criteria. If a student does not have a formal Level 3 qualification, they can alternatively provide evidence of relevant work experience. This means certification remains accessible to all genuine learners.

Concerning the request to rework assignments, please note that you have not been asked to completely redo your work. Instead, some adaptations are needed due to recent changes in assignments and updates required by the awarding bodies. This decision was not taken lightly and is considered a last resort. Our aim is always to avoid disadvantaging students or requiring more work than necessary. We are here to support you through this process, with assistance available from both our tutors and student support team.

We also appreciate that you have previously been awarded a Level 5 qualification with us, which demonstrates your genuine commitment. We want to assure you that there have been no issues regarding your Level 5 certification.

Thank you for your understanding and patience as we work together to resolve this. Please feel free to reach out if you need further support.

Kind regards,
The Online Business School Team

UPDATE: The learner has been awarded certification for their completed assignments without the need for any revisions.

Rated 4 out of 5 stars

Thank you Mike for clarifying many…

Thank you Mike for clarifying many things in the introduction today. I feel well introduced to the programme and I am ready to go. This programme Busy Management level 3 is a springboard to me to many opportunities. It was worthwhile to listen to the induction. I now have confidence in the authenticity of of the school.

3 May 2025
Unprompted review
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Reply from Online Business School

Thank you for your kind words! We’re delighted to hear that Mike’s introduction helped clarify everything and gave you confidence as you begin your Level 3 Business Management course.

We’re proud to be your springboard to new opportunities and look forward to supporting you throughout your studies. Wishing you great success on this journey!

The Online Business School Team

Rated 5 out of 5 stars

great basis to build from

I joined up to do a course during the covid-19 pandemic and ended up with an MBA and am currently do an Ma Human resource management. the course is a great springboard and covered a wide range of material which due to time I was able to progress through quickly. I didn't really have a plan but I enjoyed the learning and so I carried on and havent stopped since!

15 April 2024
Unprompted review
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Reply from Online Business School

Thank you for sharing your inspiring journey with us! It’s fantastic to hear how you progressed from starting a course during the pandemic to achieving an MBA and now pursuing an MA in Human Resource Management.

We’re proud to be part of your ongoing learning adventure and thrilled that our courses have been a great springboard for you. Keep up the great work, we’re here to support you every step of the way!

The Online Business School Team

Rated 5 out of 5 stars

Very informative

Very informative. Great addition is the English speaking is easy to understand which in my experience is important so there is no lost information or miscommunication. He broke down all the detail’s and the relevant importance of it. Gave suggestions and guidance of how to approach the course. I’m excited to get started.

12 April 2025
Unprompted review
Online Business School logo

Reply from Online Business School

Thank you for your wonderful feedback! We’re so pleased to hear that the induction was clear and easy to understand, with helpful guidance to support your journey.

We’re excited for you to get started and are here to support you every step of the way. Wishing you all the best as you embark on your studies!

The Online Business School Team

Rated 5 out of 5 stars

Insightful induction to OBS from Mike

I did my induction to OBS last night with Mike and it was extremely informative, and Mike answered all the questions I had and certainly put my mind at easy. He gave me helpful insights of how to manage and work thru the dashboard page. I really hope that Mike will be one of my tutors when I log into the tutor link when I need more insights with my studies.

26 March 2025
Unprompted review
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Reply from Online Business School

Thank you for sharing your experience! We’re glad Mike’s induction session was so informative and helped put your mind at ease.

We hope you do get to work with Mike as your tutor, he’s always ready to support and guide students through their studies. Wishing you all the best on your learning journey with OBS!

The Online Business School Team

Rated 5 out of 5 stars

Mike as a teacher

Today was my induction for the course of NVQ level 5 health and social care. My teacher was Mike, I found him really helpful. The way he explained everything it is appreciated. I would love to have him my tutor in future. I would recommend everyone to take lessons from Mike.

22 March 2025
Unprompted review
Online Business School logo

Reply from Online Business School

Thank you for your kind words! We’re delighted to hear that Mike made your induction for the Level 5 Health and Social Care course so helpful and clear.

We’ll be sure to pass on your recommendation to Mike; he’s always happy to support and guide our students. Wishing you great success with your studies at OBS!

The Online Business School Team

Rated 1 out of 5 stars

I been trying to get my certificate…

I been trying to get my certificate after completing a course at obs and after 5 months I still don’t have my certificate at hand. Im wondering if it’s a scam and I also got a laptop from them but I can’t use it. Imagine I lost the charger and I went in every shop possible to get a new charger and I been unable to find it. The laptop that they give you for free is not even in the market ?!!!!!!!

19 March 2025
Unprompted review
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Reply from Online Business School

Hello Istar,

Thank you for bringing your concerns to our attention. We sincerely apologise for the delay in issuing your certificate and understand how frustrating this must be. Please be assured that Online Business School is a fully legitimate and accredited institution committed to supporting all our students.

Regarding your certificate, the delay in issuing it is due to referencing concerns in your submitted work. You have already been provided with guidance on how to improve this, and student support is available to assist you if needed. Once the referencing is amended and your work resubmitted, we will be able to process your certificate promptly.

As for the laptop, it is offered as a gesture of goodwill to support your studies. However, responsibility for any loss or damage, including missing parts like the charger, lies with the student. The laptops are ordered directly from Amazon, and students can find replacement parts by searching for the product online. Many universal chargers are also available which should be compatible.

We appreciate your understanding and remain here to support you in completing your course successfully.

The Online Business School Team

Rated 5 out of 5 stars

Brilliant & precise

Started the Level 4&5 Business management course and had the introductory meeting with Mike! He was absolutely brilliant and answered all the questions i had. Was clear and precise. Made me really excited to start the course.

5 March 2025
Unprompted review
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Reply from Online Business School

Thank you for sharing your positive experience! We’re delighted to hear that Mike’s introduction was clear and helpful, and that it’s got you excited to start your Level 4 & 5 Business Management course.

We’re here to support you every step of the way and wish you great success on your learning journey with OBS!

The Online Business School Team

Rated 5 out of 5 stars

OBS is a great place

OBS is a great place ! Any organizqation is only as good as the people working in it. Yusuf and Laura are efficient, helpful, professional and honest. It is an honour and a great pleasure to work with them.

3 March 2025
Unprompted review
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Reply from Online Business School

Thank you so much for your kind words! We’re thrilled to hear that Yusuf and Laura have provided such professional and honest support. We agree: our people truly make OBS what it is.

It’s a pleasure having you as part of the OBS community, and we look forward to supporting you further on your learning journey!

The Online Business School Team

Rated 5 out of 5 stars

Tutor Mike

Tutor Mike explained very well the course and how to use the platform

26 February 2025
Unprompted review
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Reply from Online Business School

Thank you for your feedback! We’re glad to hear that Mike explained the course and platform clearly. We’re here to support you every step of the way.

The Online Business School Team

Rated 5 out of 5 stars

It was really good experience

It was really good experience. I’ve finished my Business Management level 5 course recently.Everyone was really good. Laura was really helpful. Thank you for all the support l.

25 February 2025
Unprompted review
Online Business School logo

Reply from Online Business School

Thank you for sharing your great experience! We’re delighted to hear that you successfully completed your Level 5 Business Management course and that Laura and the whole team were helpful throughout your journey.

Congratulations on your achievement, and we wish you all the best for your future endeavours!

The Online Business School Team

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