Provide good prices on name brand products fast shipping .only thing i didnt like is that i didnt like is that there installer did not answer me thefe web page says customer support i reach out with a... See more
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Ordered morel speakers got an email that the speakers were not in stock would take 7-10 to ship i called to cancel the order they said 3-5 days to get the refund weeks passed kept calling no refund ha... See more
Really pleased with their work. Onlinecarstereo.com was very patient with me while I shopped online, gave me a great, 15% off deal, with installation INCLUDED! Then, PCH Custom Audio installed it, fre... See more
Company replied
A 900 dollar mxa46sb28 soundbar for around 400 shipped is a hell of a deal. It sounds amazing with 4 6.5 inch speakers and 4 tweeters. The memphis app wouldn't download, it said basically my phone was... See more
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Company details
About OnlineCarStereo.com
Written by the company
Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers.
*Unparalleled Selection of Top Brands
At Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.
*Exclusive Bundles and Unbeatable Discounts
We understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality.
*Expert Guidance and Customer Support
Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable.
Experience the difference of OnlineCarStereo.com – where innovation, value, and expertise converge to provide you with an unmatched car audio shopping experience. Join us in redefining in-car entertainment and transforming your drive into an auditory masterpiece.
Contact info
26820 Hobie Cir., Suite A, 92562, Murrieta, United States
- 3105268635
- customerservice@onlinecarstereo.com
- www.onlinecarstereo.com
3.4
Average
588 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from OnlineCarStereo.com
Dear Jorge, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA82, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.
Warm regards,
Customer Care Department
Warranty
Had a problem with radio and this company with beyond and above to resolve problem.
5 June 2024
Reply from OnlineCarStereo.com
We're happy to hear that our team went above and beyond to resolve the issue with your radio! Your satisfaction is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
We're thrilled to hear that you were pleased with our fast shipping and great prices! If you have any questions or need further assistance, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
We're glad to hear that your products arrived on time and met your expectations! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Leaders in a crowded pack!
Most satisfied with the service and fair prices at Online Car Stereo and the young lady in the service department was most helpful and I couldn’t be more satisfied with my purchase and the customer service dept. Doing business like it should be done. Keep it up OCS as far as this satisfied customer is concerned your team is the model every other online retailer should be following.Nice job.
19 May 2024
Reply from OnlineCarStereo.com
Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that the service representative went above and beyond to assist you and ensure your satisfaction. Your feedback is greatly appreciated, and we will make sure to pass on your kind words to her. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Reply from OnlineCarStereo.com
We're glad to hear that you're satisfied with your purchase and that the amp is performing well with your 8” sub! If you have any questions or need further assistance, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!
Always do me right never had problem…
Always do me right never had problem being doing business with this company over 10 years
22 May 2024
Reply from OnlineCarStereo.com
We're honored to have your continued support over the past 10 years! It's wonderful to hear that we've consistently provided you with great service and products. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your loyalty, and here's to many more years of doing business together!
Great Experience!
I read a lot of negative reviews about this company and I must say I had a great experience. They had a great price on the product I purchased and fast shipping, what more can you ask for. Definitely would buy from again.
16 May 2024
Reply from OnlineCarStereo.com
Thank you for sharing your positive experience! We're glad to hear that you were pleased with our prices and fast shipping. Your feedback means a lot to us, especially in light of the negative reviews you mentioned. We strive to provide excellent service to all our customers. If you need any assistance in the future or have any questions, feel free to reach out. We look forward to serving you again. Thank you for choosing us!
Quality product with easy ordering
15 May 2024
Reply from OnlineCarStereo.com
We're glad to hear that you found our product to be of high quality and the ordering process easy! If you have any questions or need further assistance, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Great equipment and great price
Great equipment and great price. And the customer service was very helpful.
30 April 2024
Reply from OnlineCarStereo.com
We're delighted to hear that you found our equipment and prices great, and that our customer service was helpful! If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Great prices and solid customer service!
30 April 2024
Reply from OnlineCarStereo.com
We're thrilled to hear that you're satisfied with both our prices and our customer service! If you ever need assistance or have any questions in the future, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
We're delighted to hear that your buying experience was painless and that your order arrived so quickly! If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
We're thrilled to hear that you've consistently had a positive experience with us! Providing great prices and excellent customer service are top priorities for us. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your continued support!
Prompt service expedited shipping and…
Prompt service expedited shipping and were fair on return , took a minute to process but all in all a good experience
2 May 2024
Reply from OnlineCarStereo.com
We're glad to hear that you had a positive experience overall! We appreciate your feedback regarding our prompt service, expedited shipping, and fair return process. We're constantly working to improve, so your comments are valuable to us. If you ever have any further feedback or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we appreciate your business!
Horrible experience
I sent stuff back that I shouldn’t have received and received stuff I shouldn’t have gotten. They also sent me the wrong mounts and didn’t send me the correct harness I needed so I bought it. They were supposed to send me the harness but never did. I was supposed to get a refund on the stuff I sent back but never did. They are trying to send it back. Do not order from here. Update. I got my refund but never received the missing harness.
25 April 2024
Reply from OnlineCarStereo.com
Dear Ryan,
We sincerely apologize for any inconvenience you experienced with your recent order. Our team strives to ensure each customer receives the correct items promptly and with the utmost care.
After thoroughly reviewing your order history, we can confirm that all items were shipped according to your purchase specifications. However, we understand that misunderstandings can occur, and we regret any confusion regarding your order contents.
Regarding the missing harness, we regret any oversight on our part. Rest assured, upon being made aware of the issue, we promptly dispatched the correct harness to you. We apologize for any inconvenience this may have caused.
In regards to the refund, we understand the importance of timely reimbursement. We have processed the refund for the returned items, and it should reflect in your account shortly. If there are any further concerns or discrepancies regarding the refund, please don't hesitate to contact our customer service team for immediate assistance.
We value your feedback and take your concerns seriously. It is through feedback like yours that we can continually improve our processes and better serve our customers.
Once again, we apologize for any inconvenience you experienced, and we sincerely hope to have the opportunity to regain your trust in our products and services.
Thank you for bringing this matter to our attention.
Best Regards,
Customer Care Department
I ordered the unit and they delivered…
I ordered the unit and they delivered it quickly.
18 April 2024
Reply from OnlineCarStereo.com
We're glad to hear that your order was delivered promptly! If you have any questions or need assistance with your unit, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Great value and fast shipment
16 April 2024
Reply from OnlineCarStereo.com
We're thrilled to hear that you found our products to be a great value and that your shipment arrived quickly! If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!
Excellent communication fast shipping…
Excellent communication fast shipping and the best customer service 👌
16 April 2024
Reply from OnlineCarStereo.com
We're thrilled to hear that you had an excellent experience with us! Providing clear communication, fast shipping, and top-notch customer service are our priorities. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
Reply from OnlineCarStereo.com
We're glad to hear that you found our service fast and easy! If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we appreciate your business!
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