First time using Onlineticketshop, I wanted Golden Circle tickets, ordered and paid. I was a bit worried as the order was "In Progress" for many months, however a few weeks before the concert the tick... See more
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See what reviewers are saying
It was super easy to buy tickets and also easy to follow up on the event. I bought two tickets for the Pearl Jam before covid hit, and the Onlineticketshop has done a great job informing me everything... See more
Hello. "Funny" experience what can I say....and after several attempts to have at least an answer from these guys, any answer since Celine's concert was canceled long time ago, the last mail received... See more
Ongeëvenaard, The Rolling Stones! Diep respect. Wat een show, energie en passie. Enorm genoten!! You get old when you stop dancing 😀
Company details
Information provided by various external sources
Officiële Kaarten voor Concerten, Dance, Festivals, Voetbal, Cabaret & Theater bij Onlineticketshop. De Beste Tickets Koopt U Hier Veilig Online!
Contact info
Bornholmstraat 82 , 9723AZ, Groningen, Netherlands
- 050-2011520
- info@onlineticketshop.nl
- www.onlineticketshop.nl
No recent history of asking for reviews
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Never again!
I just was informed that my 3 cards (which I paid with credit card months ago) for the U2 concert are not available anymore because of a mistake in their system.
So they are selling tickets which they do not have.
BEWARE!
Good service but can be improved with a better organization of online ticket sending.
It is overall good and satisfactory. Thanks for your service
Satisfied although it costed much
Good for last minute sales,
Good service,
Still quite expensive as compared to original price
They charged me for e-ticket shipping 60EUR and sent in by email
They charged me for e-ticket shjpping 60EUR and sent in by email
i am still waiting to receive the tickets for the eagles that i ordered and paid for.
I find the service you offer poor in that you write to me in dutch and have not told me when I will= receive my tickets.
Please advise me when I will receive my tickets for the show in May.
Thank you,
Len Fisher
lenmiri@gmail.com
Disapointing
Dear Mr. Parreira,
Thank you for your email.
Unfortunately we must inform you that we made a mistake with the delivery of the tickets. We sincerely apalogize for this situation.
We have cancelled your order. We will refund the money within two weeks back via your creditcard / bank details.
Kind regards,
Jolanda van Dijk
Onlineticketshop
Prima service !
User friendly site, good informational level , got email on time. Perfect is the word :)
easy with no problems, a great service i would use again
Great website, easy to use and all steps easy to follow. Simple with no trouble and very user friendly
Website User Experience and reliably given a fast and efficient service
I bought tickets to the Pearl Jam in Amsterdam from my Residence Israel. The Use was convenient and efficient and when I hed a question, I sent an email and got a quick and effective reply.
DON'T USE THIS COMPANY!!!!!
My partner mistakenly clicked on this site thinking it was the Ziggo Dome and went through the ticket purchase process. He paid 89 euros each for two tickets. When they arrived in the mail, they were photo copies and the face ticket price was 50 euros. The tickets were accompanied by a letter which stated that they are a reseller of tickets and that the price is higher dependent upon the popularity of the event. My partners argument was that he didn't see this explanation on the site when he purchased the tickets. Small print! Upon receiving the tickets we went to the Ziggo Dome site and checked the availability and pricing and there in fact were seats left at 50 euros. 39 euro profit on each ticket? I'm all for free enterprise but predatory enterprise is not right! How is this company still in business when there are complaints as far back as 2007? Amazing! Lesson to be learned: Do your research before purchasing ANYTHING on the net!!!!!
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