Onlinetradesmen.ie Reviews 

803
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers frequently praise the professional and punctual staff members who consistently deliver exceptional service, offering reliable solutions for home improvement needs. People also find the digital platform extremely easy to navigate for posting various projects and quickly connecting with skilled, trustworthy workers. Some reviewers were not happy with communication delays and unresponsive service providers leaving jobs incomplete. Consumers also mentioned encountering technical difficulties with the website, such as slow loading times and error messages when trying to send messages. A few individuals experienced frustrating situations where expected replies or follow-ups never arrived after initial contact.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that the entire process is... See more

Staff

Customers report widespread satisfaction and appreciation regarding the staff. Reviewers frequently highlight... See more

Website

Reviewers highlight positive aspects of website, noting it is great for sourcing tradesmen and never lets... See more

Response time

Consumers find response time to be mixed, experiencing both very fast communication and extreme delays.... See more

User experience

Users describe positive interactions with user_experience, highlighting that the entire process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

Company replied


Company details

  1. Home improvement shop
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing service

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!


Contact info

4.2

Great

TrustScore 4 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(803)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Female Electrician!

Female Electrician!! I was so happy to see a Female Tradesman/woman! She was wonderful, fixed my shower in about 15 mins and a lovely person to chat to also...highly recommended!

5 July 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We are thrilled to hear about your positive experience with Belinda O'Brien Electrical. It's great to know that Belinda was able to fix your shower quickly and that you enjoyed her company.

We're delighted to have Belinda as part of our network of qualified tradespeople on our service. Kindly consider sharing your review on Belinda's profile to assist other homeowners in confidently choosing her services. To leave a review, please log back into your Onlinetradesmen account, and click on "Rate this Trade Pro" in the drop-down menu for more options.

Thank you once again for your feedback and for choosing Onlinetradesmen!

Rated 5 out of 5 stars

Highly recommended

Fanastic site for people like myself who lack access to good tradespeople. I have had bad experiences in the past- in particular trying to book for smaller jobs, in this case it was for a self assembly unit, requiring strength and skill.
Through the service I was able to book a very pleasent carpenter from JJ Burke called James . He arrived on time, was professional and charged a fair price for the work completed.

19 July 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that you found our service helpful and that James from JJ Burke was able to assist you so professionally.

If you haven't already done so, we would greatly appreciate it if you could leave a review on James' profile. Your feedback will be invaluable for other homeowners who are looking for reliable tradespeople.

Thank you again for choosing OnlineTradesmen, and we hope to assist you with your future projects!

Rated 5 out of 5 stars

A fantastic site where you can access…

A fantastic site where you can access high quality tradespeople which can be relied on to do a great job!

11 July 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review John! We're delighted to hear that you had a fantastic experience with OnlineTradesmen and found high-quality tradespeople you can rely on. From our small team in Dublin 14, your feedback means a lot to us and helps us continue to provide the best service possible.

Rated 5 out of 5 stars

Got me in touch with a very skilled…

Got me in touch with a very skilled carpenter great work and happy experience

9 July 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review Aidan! We're delighted to hear that you connected with a skilled carpenter and had a great experience. We also appreciate you taking the time to leave a 5-star review on David Walshe Carpentry's member profile.

Rated 5 out of 5 stars

Recommended

Professional and fast, very friendly and helpful. Can't ask for a better guy. Highly recommended

30 June 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review Dorothee! We're thrilled to hear that you found a fast, friendly, and helpful pro. From the team in Dublin 14, your recommendation means a lot to us.

We also appreciate you taking the time to leave a review for Hugh O'Byrne's Electrical Services. Your feedback helps others find reliable tradespeople.

Rated 5 out of 5 stars

Easy to use and had good people…

Easy to use and had good people applying. Job completed succesfully.

7 July 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Niall! We're delighted to hear that you found our platform easy to use and connected with quality tradespeople. It's great to know your job was completed successfully.

We also appreciate you leaving a review on Kevin Moodley's profile for K and M Tiling and Bathrooms. Your feedback is invaluable.

Rated 5 out of 5 stars

Ease of use

Easy to find the tradesman I was looking for. Easily made contact and arranged a quote for the work I needed done

6 July 2024
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Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Arleen! We're pleased to hear that you found our platform easy to locate the tradesman you needed to arrange a quote and get the work completed.

We also appreciate you leaving a review on 3S Decor Painting Limited's profile. Your feedback helps others make informed decisions.

Rated 3 out of 5 stars

Electrician quotes coming in from…

Electrician quotes coming in from onlinetradesmen are pretty much 250 for everything, even 10 minutes jobs.
I have used onlinetradesmen for many jobs, and did meet some great people on it - but these quotes are getting ridiculous.

I'm a 15+ decorated engineer and i don't charge this.
Private surgeons don't charge that.

From the same trade that argued it couldn't pay apprentices more than 7-9euro and hour ... lowest wage in the nation. As a result many apprentices can't afford to do the 4 year trade.

Go to Facebook.

5 July 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your feedback on your experience with Onlinetradesmen.

We understand your frustration regarding the electrician quotes you've received. It's important to clarify that Onlinetradesmen doesn't set electrician prices. Electricians independently determine their rates, which can vary depending on their experience, qualifications, location, and the nature of the job.

While some quotes may seem high, especially for minor jobs, it's important to consider the overhead costs electricians incur, including licensing, insurance, equipment, and travel time.

Unlike other services, Onlinetradesmen does not charge any commissions or fees on the jobs our members quote or win. This means you can be confident the quotes you receive are directly from the electricians, with no markups from our service.

Finally, we understand you found electricians on Facebook. While that can be an option, it's important to ensure they are qualified and insured for your protection.

We hope this clarifies how our service works.

Rated 5 out of 5 stars

Very easy to post my job and received…

Very easy to post my job and received responses very quickly. Would recommend.

4 July 2024
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Reply from Onlinetradesmen.ie

Thank you so much for your fantastic 5-star review Neil! We're delighted to hear that you found our platform easy to use and that you received prompt responses from tradesmen after posting your job. Your feedback is greatly appreciated, from the team in Dublin 14.

Rated 2 out of 5 stars

Pretty disappointing experience with 3…

Pretty disappointing experience with 3 different tradesmen found through this site. Would be very hesitant to recommend. Advertisers of services on this site should be qualified,registered and of a certain standard

25 June 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for taking the time to leave a review on Trustpilot. We're sorry to hear that your experience with finding trade professionals through our platform hasn't been positive.

We take your feedback very seriously and want to understand what happened in more detail. We noticed in our system that you were looking for plumbing work and repair. It would be incredibly helpful if you could share some additional information about the specific issues you encountered with the tradesmen you contacted.

Please know that any information you provide will be kept confidential and used solely to investigate your experience. Please contact us at https://www.onlinetradesmen.ie/About/Contact.aspx

Rated 5 out of 5 stars

Onlinetradesmen.ie have come up trumps…

Onlinetradesmen.ie have come up trumps again. We needed a total revamp of our bathroom to 'future proof' it. Posted our job on onlinetradesmen.ie, and within a few hours we had replies. The process was helpful and very efficient via Onlinetradesmen.ie. We engaged Andrew Creane construction to our job. Andrew came out and assessed the project came back with a quote and work started within a few weeks from that and was completed within the 2 week time frame stated (a complete reworked layout). Throughout, Andrew, Willie and Garry were consummate professionals in their work, coupled with being true gentlemen. We are over the moon with how our project has turned out. We have no hesitation in recommending Andrew and team. Thanks Guys

22 June 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Many thanks for the 5-star review, Gerry! We're delighted to hear that you connected with a great trade pro to complete your job quickly and efficiently using our service.

Rated 3 out of 5 stars

Website is not customer friendly

Website is not customer friendly, you need a customer login option on the front page assuming you would like us to continue to use your services, so make it easy for us to get in and select new jobs. So beside the Tradesman login put Customer Login. Open new job, review old job, find tradesman by Skill, By Name, By Area. Great service, but could be so much easier if you think about the experience from the customer's point of view. So either a new Landing page dedicated to Customers, because the current one is for Trades men and your trying to get business, so keep it focused on what your trying to achieve which is sell the services.

18 June 2024
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Reply from Onlinetradesmen.ie

We are pleased to hear that you find our service great and we want to ensure it is as convenient and efficient as possible. Our team is currently reviewing our website layout and functionality, and we will certainly consider your suggestions as we work on improvements. Thank you for using Onlinetradesmen from the team in Dublin 14.

Rated 5 out of 5 stars

Easy to use & effective service

This was an easy to use service and we easily found someone who could do the work we needed.

17 June 2024
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review David! We're thrilled to hear that you found our service easy to use and effective in connecting you with the right professional for your needs. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Extremely fast respons.

Extremely fast response to job request. Got a terrific professional ro do my job almost immediately. Have used online tradesmen before and they have been excellent. Thank you.

8 June 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Many thanks for the 5-star review, Siobhan! We're delighted to hear that you connected with a great trade pro to complete your job quickly and efficiently using our service. Our aim is to make finding qualified tradespeople as easy and stress-free as possible. We'll be sure to pass your kind words on to the team in Dublin 14.

Rated 5 out of 5 stars

Was able to link with a tradesman to do…

Was able to link with a tradesman to do the job in a quick, timely manner. Would use the site again.

6 June 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We're so glad you had a positive experience using our platform! Finding qualified tradesmen can be a hassle, so it's great to know we made the process easier for you. Many thanks for choosing Onlinetradesmen.

Rated 5 out of 5 stars

Very Efficient

I posted a job request and had an answer within 2 days, and the plumber came out within the week and did a great job. I'm very satisfied.

18 May 2024
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Reply from Onlinetradesmen.ie

Thank you, Seneca, for your 5-star review! We're thrilled to hear that our service connected you with a qualified plumber quickly and efficiently. From the team in Dublin 14, thank you for choosing Onlinetradesmen.

Rated 5 out of 5 stars

Jucelino. Great painting service

We got Jucelino - Renovation Paintwork - to paint our apartment in Limerick. We live 2 hours from Limerick so could not prepare apt before he came. We called to see the job and We are really happy with the work.He had to work round everyone coming and going. We would be happy to recommend him to anyone looking for a painter.

17 May 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Annie! We're delighted to hear that Jucelino of Renovation Paintwork provided you with excellent painting services for your apartment in Limerick. It's wonderful to know that, despite the distance and the challenges of working around everyone, he was able to deliver results that made you happy. Your recommendation means a lot to us and to our member, Jucelino. Thank you for choosing OnlineTradesmen!

Rated 5 out of 5 stars

Professional service …

I found a very professional and friendly man to do a job for my mother’s fence. He was very reliable and conscientious. I would recommend this site to other people looking for tradesmen.

22 May 2024
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Reply from Onlinetradesmen.ie

Thank you, Geralyn, for your 5-star review! We're delighted to hear that you found a professional and friendly tradesman for your mother's fence. It's great to know that he was reliable and conscientious. Your recommendation means a lot to us and we're thrilled that our service could assist you. If you need any further assistance in the future, don't hesitate to reach out. Thanks again for choosing Onlinetradesmen!

Rated 1 out of 5 stars

Requested a refund for the subscription…

Requested a refund for the subscription and my calls have been dodged right away, unprofessional I wouldn't recommend absolute scam.

22 May 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Dear Andrew/Adrian,

We're sorry you felt the need to leave a rating after having spoken several times to our team, who have spent significant time and effort trying to assist you.

The core issue, as you are aware, is that your company 'Feature Walls Limited' in Dublin has not been able to provide proof of qualifications, which is a requirement for any trade business looking to reply to property owners' jobs on our service.

As a standards-based service, any carpenter needs to provide a recognised qualification such as Fetac/Solas/Fas certificate in carpentry. A fact that you both agreed to in multiple conversations with our team and also formally signed up when accepting our terms of service.

Given that you have now confirmed that 'Feature Walls Limited' does not hold a formal qualification, we cannot give you access to the jobs leads function as discussed.

We will, however, continue to provide you with access to all the other business benefits of our service - website, invoicing and other business tools - included for your remaining subscription period.

Regards, Onlinetradesmen

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