Onlinetradesmen.ie Reviews 

802
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional, polite, and punctual staff who handle various home improvement projects with great care, efficiency, and expert knowledge. People also find the online platform extremely simple and easy to navigate for posting jobs and quickly connecting with reliable local tradesmen. However, some customers also noted frustrating issues regarding poor communication and delayed response times from certain workers after initial contact. A few reviewers additionally mentioned experiencing technical difficulties, such as slow loading pages, confusing navigation, or errors when attempting to use the messaging system.

What people talk about most

Service

Users describe positive interactions with service, highlighting a straightforward and efficient process that... See more

Staff

People report positive experiences with staff, highlighting that workers are typically professional,... See more

Website

Reviewers mention positive feedback about website, finding it great for sourcing tradesmen and very helpful... See more

Response time

Consumers find response time to be mixed, experiencing both very fast communication and extreme delays.... See more

User experience

Customers had positive experiences with user experience, highlighting how straightforward and easy the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

Company replied


Company details

  1. Home improvement shop
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing service

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!


Contact info

4.2

Great

TrustScore 4 out of 5

802 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(802)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

The site was very easy to use.
I got replies from three people within days and the work done within a week.

30 October 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your feedback and 5-star review! We’re thrilled to hear that you found the site easy to use and that you received quick responses and timely work. As a homegrown Irish business, your recommendation means a lot to us!

Rated 1 out of 5 stars

Vjaceslave prilepko, damaged wardrobe

Vjaceslave prilepko, was hired to assemble my wardrobe but got it broken during moving it around and was demanding full payment, not even considered my own part while I was pleading for both of us to split the labour pay 50/50 which he refused.and not even considering the fact that my wardrobe was broken and the job damaged.

20 August 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We’re very sorry to hear about your experience with this tradesperson, Tony — that’s certainly not the standard we aim to uphold at OnlineTradesmen. Thank you for taking the time to share your feedback.

We recommend that you also leave a review directly on the tradesperson’s profile, as this helps inform other homeowners and allows us to monitor the quality of service provided through our platform.

For guidance on your consumer rights and next steps, please visit our Project Help section here: https://www.onlinetradesmen.ie/Homeowners/ProjectHelp.aspx

Rated 5 out of 5 stars

Prompt response

Prompt response, excellent work, good value too.

10 October 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Frank! We really appreciate your 5-stars and are glad you’re happy with the service! If you haven’t already, we’d love for you to leave a review on the business profile of the trade you hired, so others can find and benefit from their great service.

Rated 5 out of 5 stars

Great company

Great company, a pleasure to deal with and are generating quite a lot of work for my company.

3 October 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Aaron! We really appreciate your 5-star review and delighted to be assisting A&C Carpentry and Construction by connecting you with property owners and supporting your business growth.

Rated 5 out of 5 stars

Turner Plumbing and Heating

A big thank you to Wayne & Sean from Turner Plumbing and Heating for replacing my immersion heater so promptly. They were efficient, reliable, and a pleasure to deal with. Chris

25 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Chris! We’re delighted that Wayne & Sean from Turner Plumbing and Heating - based in Ballyfermot, could help so promptly. If you haven’t already, we’d love for you to leave a review on their business profile as well so others can find and benefit from their great service.

Rated 5 out of 5 stars

Radiator

Got my radiator replaced by Wayne he was excellent quick and clean would highly recommend this company very happy with the job

27 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Susan! We’re delighted to hear that you connected with a trade pro who could complete your radiator replacement quickly and cleanly. We really appreciate your 5-stars and are glad you’re happy with the job! If you haven’t already, we’d love for you to leave a review on their business profile as well so others can find and benefit from their great service.

Rated 1 out of 5 stars

Tom said he would call on two…

Tom said he would call on two occasions , On one occasion he messaged to say there was a bereavement and that was several days after he was meant to call. Then said he would call a few days later and I’m still waiting so it would appear Tom is not very reliable.

23 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

We’re really sorry to hear that you’ve been let down and understand how frustrating this must be. Tom is one of our highly rated pros, and it sounds like he may have been dealing with personal circumstances, which can sometimes cause unavoidable delays.

Please note that we’re a service that connects homeowners with tradespeople, and each professional manages their own schedule. If you’re still looking to get the job done, we’d recommend resubmitting your job so we can help you find another tradesperson for your project.

Rated 5 out of 5 stars

Joe Folliard - Construction

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date that was agreed, they were all professional and friendly, gave great advice and guidance. I wish Joe the very best

12 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review of Joe Folliard Tiling. It’s great to hear how the project grew from a bathroom refit to a full extension, and that everything—from their advice to their professionalism—met your expectations.

If you haven’t already, we’d really appreciate it if you could also leave a quick review on Joe’s OnlineTradesmen profile. Your comments there help other homeowners find skilled, reliable tradespeople like Joe.

Thanks again for your kind words and support!

Rated 5 out of 5 stars

Good site

Good site, quick to get reply back for jobs posted.

10 September 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your feedback, James! We’re delighted to hear you found the site easy to use and that you received quick responses to your job posting. That’s exactly what we aim for.

Rated 1 out of 5 stars

I registered with the platform,put up…

I registered with the platform,put up my job description and got an email stating a tradesman wants to do my job.
That's where it all goes wrong. I can not login to see the quote,I can not reset my password and I can not use the contact platform. I rang the company in Dublin but only voice bots. Useless customer service..well none really. Wasted my time and energy. The company reminds me the service is free..well if I paid for it I would have been twice as annoyed..the I did not get an email with the information as stated that is not true.. fake news I'm afraid..these guys believe their own untruths.. its a poor service .. well no service!

10 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks for sharing your experience, Brian. We received your messages and responded to you by email with the details you need to access your account.

As a reminder, posting a job on OnlineTradesmen is completely free for property owners, and as a free service, we facilitate support primarily via email.

Rated 5 out of 5 stars

Best platform for our business by a mile

We run a painting business for 15 years and joined onlinetradesmen 4 years ago. It's taken all the hassle away and kept our marketing spend to a minimum.
The new app is great too, its made it even easier to use.

9 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star feedback! We’re delighted to hear that OnlineTradesmen has helped your painting business save time and reduce marketing costs over the past four years. It’s especially great to know the new app is making things even easier for you.

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a…

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

8 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks so much for taking the time to leave this review, John. We’re delighted to hear that Onlinetradesmen has helped you pick up steady electrical work over the past couple of years. It’s great to know that the quality of leads and value provided are making a real difference to your business.

Rated 1 out of 5 stars

They took over €600 out of my account

They took over €600 out of my account. I proved that I cancelled last year and they agreed to refund my money. I’m still waiting they said it will take a few days it’s over a month now. Disappointed with everything about them. Legal proceedings next

12 August 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your patience, Alan. We’re glad to confirm that your refund was processed.

Rated 4 out of 5 stars

With the company last 15 years has…

With the company last 15 years has worked out well for me most of the time

8 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for taking the time to share your feedback and for being with us for the past 15 years, Mick – that loyalty means a lot. We're delighted to hear that our service has worked out well for you most of the time, and we’re always working hard to make sure it continues to deliver real value for your business.

Rated 5 out of 5 stars

Great website for both customer and…

Great website for both customer and client. Have been using for a number of years now.

8 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your kind words, Sean! We’re delighted to hear that Onlinetradesmen has been such a positive experience for you over the years.

We truly value SC Tiling’s support and advocacy, and we look forward to continuing to help your business grow into the future.

Rated 5 out of 5 stars

The best jobs platform

I have been part of online tradesman for more than 8 years, I am more than satisfied with this platform, from the very good jobs to the professional dedication that the online tradesman team gives. I have no words to recommend them for how professional and loyal they are to their members and clients.

7 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-stars, Ion – your loyalty means the world to us. We’re delighted to hear that you’ve found real value in the jobs provided and in the support from our team.

Our goal has always been to create the best platform for trade professionals like you, and it’s incredibly rewarding to know we’re achieving that.

Rated 5 out of 5 stars

Top class for trade business

Top class. We are properly maintaince businesses (plumbing, elec, painting, repairs etc). The new app gives me job leads instantly and allows me to send all my invoices and manage jobs. Well done.

5 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback! We’re thrilled to hear the new app is helping you manage leads, jobs, and invoices so effectively. It’s great to know it’s making a real difference for your business.

Rated 5 out of 5 stars

i keep coming to this company as it is…

i keep coming to this company as it is run very professionally and hassle free.

3 September 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback Eugene! We’re delighted you had a positive experience with Onlinetradesmen and appreciate your support. From the team in Dublin 14.

Rated 5 out of 5 stars

Carpenter …

Keith Gaule arrived on time and did a nice clean job. He replaced a bath panel for me.

21 August 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks a million for the 5-star review, Noel! We’re delighted to hear that Keith Gaule arrived on time and completed the job to your satisfaction. If you have a moment, we’d really appreciate it if you could also leave a review directly on Keith’s profile. It helps others looking for trusted tradespeople like him!

Rated 5 out of 5 stars

Great service

Simple easy to use service and delighted with our result. Very happy to recommend this service and will definitely use it again.

18 August 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star feedback Shane! We’re so glad you found the service simple and easy to use, and even happier that you’re delighted with the result. As a small Irish business, we really appreciate your recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look