Onlinetradesmen.ie Reviews 

802
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional, polite, and punctual staff who handle various home improvement projects with great care, efficiency, and expert knowledge. People also find the online platform extremely simple and easy to navigate for posting jobs and quickly connecting with reliable local tradesmen. However, some customers also noted frustrating issues regarding poor communication and delayed response times from certain workers after initial contact. A few reviewers additionally mentioned experiencing technical difficulties, such as slow loading pages, confusing navigation, or errors when attempting to use the messaging system.

What people talk about most

Service

Users describe positive interactions with service, highlighting a straightforward and efficient process that... See more

Staff

People report positive experiences with staff, highlighting that workers are typically professional,... See more

Website

Reviewers mention positive feedback about website, finding it great for sourcing tradesmen and very helpful... See more

Response time

Consumers find response time to be mixed, experiencing both very fast communication and extreme delays.... See more

User experience

Customers had positive experiences with user experience, highlighting how straightforward and easy the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

Company replied


Company details

  1. Home improvement shop
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing service

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!


Contact info

4.2

Great

TrustScore 4 out of 5

802 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(802)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use and really quick…

Very easy to use and really quick responses. Definitely recommend giving it ago. I've found it great for last minute jobs. Sometimes tradesmen will have last minute days free to work and this site has been great for sourcing same.

15 May 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks so much for your 5-star review, Judy! We're delighted to hear that you found the platform easy to use and that it helped you quickly connect with tradespeople—especially for those last-minute jobs. It's great to know that the flexibility of our network has been useful for you.

As a small Irish business we really appreciate the recommendation and look forward to continuing to support your future projects!

Rated 5 out of 5 stars

Michael and Tom where brilliant

Michael and Tom where brilliant, resolving my shower issue and kept me informed every step of the way. I Would highly recommend and use again for any plumbing issues I may have in the future. Thanks again for everything

13 May 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you so much for your fantastic 5-star review, Peter! We're delighted to hear that Michael and Tom from Gilroy Heating Services Ltd were able to resolve your shower issue.

If you haven’t already, we’d really appreciate it if you could leave a rating directly on Gilroy Heating Services Ltd’s business profile as well. It helps support their excellent work and guides others in making informed decisions.

Rated 5 out of 5 stars

Giving good and bad reviews

Giving good and bad reviews

3 May 2025
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Reply from Onlinetradesmen.ie

Thanks very much for your 5-stars, Kevin. As a small Irish business we appreciate the support.

Rated 5 out of 5 stars

Great Service to find the right tradesman for your job

I used OnLineTradesman to post a job to get a water tank replaced last week. I got 4 prompt replies from companies willing to do the job. The job is now done very professionally and at a good price too I would highly recommend this service

1 May 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Adrian! We're delighted to hear that you had a great experience using Onlinetradesmen to find the right professional for your water tank replacement. We truly appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Michael Gilroy, Plumber via onlinetradesmen.ie

I used onlinetradesmen.ie to find a plumber to fix a hot water leak. I got a great response from the job request and, having engaged the first person to respond, Michael Gilroy, I was really pleased with his responsiveness and the professional job he did...

10 June 2024
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, John! We're delighted to hear that you had such a positive experience using Onlinetradesmen.ie and that Michael Gilroy of Gilroy Heating Services Ltd was able to resolve your plumbing issue promptly and professionally.

If you haven’t already done so, we’d really appreciate it if you could leave a review directly on Michael’s profile as well—your feedback helps other homeowners find great tradespeople like him!

Thanks again for using our service!

Rated 5 out of 5 stars

Plumber.

Found Joe Hilliard in Tradesman.ie. He replied promptly in answer to my query for a job. He submitted a fair quote and gave me a definitive time for the job. Arrived at the designated time and am delighted with the outcome.
Would highly recommend him.

29 April 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We're delighted to hear that you had such a positive experience with Joe Hilliard of J.H Plumbing & Heating – he’s a valued professional on our platform and it's great to know he delivered prompt, reliable, and high-quality service.

If you haven’t already done so, we’d really appreciate it if you could also leave a quick review on Joe’s profile directly. It helps others looking for trusted tradespeople like him!

Thanks again for using Onlinetradesmen!

Rated 5 out of 5 stars

Great site quick and easy 👌

Great site quick and easy 👌

29 April 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks so much for the 5-star review, Martin! We're delighted to hear you found the site quick and easy to use 👌. If you ever need anything else or have any feedback, we're always here to help.

Rated 5 out of 5 stars

Very prompt replies

Very prompt replies - and jobs well done by reliable people. Definitely recommend this website.

29 April 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Ailbhe! We're delighted to hear that you had a great experience with prompt replies from qualified tradespeople. Your recommendation means a lot to us, and we’re thrilled to have helped connect you with quality pros. Looking forward to assisting you again in the future!

Rated 4 out of 5 stars

It was easy to use

It was easy to use , quick and efficient

26 April 2025
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Reply from Onlinetradesmen.ie

Thank you very much for your kind review. We're pleased to hear you found our platform easy to use, quick, and efficient — that’s exactly the standard we strive for as a 100% Irish-owned business committed to serving homes and professionals across Ireland.

If there’s anything we could do to earn that fifth star, we’d be delighted to hear your feedback. Every suggestion helps us improve!

Rated 5 out of 5 stars

Was an easy way to find a plumber for…

Was an easy way to find a plumber for work in my home

17 April 2025
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Reply from Onlinetradesmen.ie

Thank you so much for the 5-star review! We're delighted to hear that you found it easy to connect with a plumber through Onlinetradesmen. Making home improvement simple and stress-free is exactly what we aim for.

Rated 5 out of 5 stars

Gerry from Lynch

Gerry from Lynch plaster replied very fast to my request and got in touch with me the next day, 2 days later my wall was fixed it took him less than 3 hours to do his job. Highly recommend very well done !

23 April 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Lana! We're delighted to hear that Gerry from Lynch Plastering provided such a prompt and high-quality service.

If you haven’t had a chance yet, we’d really appreciate it if you could leave a review on Gerry’s profile — it helps other homeowners connect with great tradespeople like him.

Thanks again for using our service, and we’re glad we could help connect you with someone you highly recommend!

Rated 5 out of 5 stars

Great Site…

I have worked with some great people that I found through this site. I use it as a default whenever I have any kind of maintenance requirement.

23 April 2025
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Reply from Onlinetradesmen.ie

Thanks so much for your 5-star review, Denis! We're delighted to hear you've connected with great professionals through the site and that OnlineTradesmen has become your go-to for maintenance needs. Many thanks for your support from the team in Dublin 14.

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service from Onlinetradesmen once again. We got 4 replies in minutes of posting our search for a roofer and we engaged the services of a tradesman, Karl at Quality Roofing, who gave us an excellent service at a very keen price. We are once more very grateful to onlinetradesmen.ie and would highly recommend them.

10 April 2025
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Reply from Onlinetradesmen.ie

Thank you so much for the 5-star review Ger! We're delighted to hear you had such a positive experience using Onlinetradesmen and that you found a great roofer in Karl from Quality Roofing.

It's always our goal to connect homeowners with qualified professionals — so it's great to know the service delivered for you once again.

We really appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. Price agreed before job started.

10 April 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thanks for the great review! We're delighted to hear you connected with a qualified tradesperson who got the job done efficiently and at an agreed price.

If you haven’t already, we’d really appreciate it if you could leave a review on the tradesperson’s profile too — it helps other users and supports the great pros on our platform.

Thanks again for using Onlinetradesmen (100% Irish)!

Rated 5 out of 5 stars

Really helpful and useful service

Really helpful and useful service. Great variety of trades people

27 March 2025
Unprompted review
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Reply from Onlinetradesmen.ie

Thank you, Aoife, for your 5-star review! We're delighted to hear that you found our service helpful and useful. Thanks for choosing Onlinetradesmen!

Rated 5 out of 5 stars

Excellent service.

Excellent service.

28 March 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Paula! We're delighted to hear that you had an excellent experience with our service. As a small, 100% Irish company, your support means the world to us!

Rated 5 out of 5 stars

Quick responses from tradesmen

Quick responses from tradesmen, indication on when they would be available to do job

25 March 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Miriam! We're delighted to hear that you had a great experience with OnlineTradesmen and that our tradesmen provided quick responses along with clear availability.Thanks again for choosing OnlineTradesmen from the team in Dublin 14!

Rated 5 out of 5 stars

Downstairs toilet tiling job

Alex tiled a small downstairs toilet for me and did an excellent job. He is also a lovely man and was an absolute pleasure to deal with. Highly recommend.

21 March 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review Sarah! We're delighted to hear that Alex of AD Tiling did an excellent job tiling your downstairs toilet and that you had such a positive experience working with him.

If you haven’t already, we’d love for you to leave a review on Alex’s profile as well—it helps other homeowners find skilled professionals like him.

Thanks again for choosing OnlineTradesmen!

Rated 1 out of 5 stars

Scammers

I signed up last year for €270.
I did not use their service once
They tried to take funds from my account this year and were unsuccessful the first time. I then told them I did not want to renew to which they replied they were sorry to hear this. The next day they took €490 without my permission.
Now they are not replying to my emails. I will be taking this matter to the small claims court. Very unprofessional of them. The lady on the phone would not listen to what I was telling her and I was told by her the company do not issue refunds.
To date €760 has been taking from me.

19 March 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Mark, We have been in contact with you multiple times regarding your account, and our team has actively worked to resolve this with you.

You’ve had full access to all member benefits and business support services since the day you joined. As per the terms of the agreement, job access would be made available once you submitted your carpentry qualifications or accreditations, which we have not yet received. Since you did not cancel in line with the cancellation policy, your renewal proceeded as agreed upon in the signed contract.

Our team remains available and is happy to work with you toward a resolution. Please feel free to reach out to continue this discussion.

Rated 5 out of 5 stars

Quick and easy to use service

Quick and easy to use service. Got a prompt reply from a very reliable and afffordable tradesman.

20 March 2025
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Reply from Onlinetradesmen.ie

Thank you so much for your 5 star review, Louise! We're delighted to hear that you had a positive experience using OnlineTradesmen and connecting with Dermot Flanagan, The Maintenance Man. It's great to know that the service was quick, easy, and that Dermot provided reliable and affordable help. We truly appreciate your feedback and look forward to assisting you again in the future!

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