Onlinetradesmen.ie Reviews 

802
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional, polite, and punctual staff who handle various home improvement projects with great care, efficiency, and expert knowledge. People also find the online platform extremely simple and easy to navigate for posting jobs and quickly connecting with reliable local tradesmen. However, some customers also noted frustrating issues regarding poor communication and delayed response times from certain workers after initial contact. A few reviewers additionally mentioned experiencing technical difficulties, such as slow loading pages, confusing navigation, or errors when attempting to use the messaging system.

What people talk about most

Service

Users describe positive interactions with service, highlighting a straightforward and efficient process that... See more

Staff

People report positive experiences with staff, highlighting that workers are typically professional,... See more

Website

Reviewers mention positive feedback about website, finding it great for sourcing tradesmen and very helpful... See more

Response time

Consumers find response time to be mixed, experiencing both very fast communication and extreme delays.... See more

User experience

Customers had positive experiences with user experience, highlighting how straightforward and easy the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank Myles and his team enough for the work they recently completed in our home. Honest and reliable builders are hard to come by these days, and they truly delivered. They were professiona... See more

Company replied

Rated 5 out of 5 stars

A big shout out to Wayne & Karl from Turners Plumbing and Heating who done a fantastic job with our very troublesome heating system. We struggled for a long time to get sufficient heating to all our r... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Joe Folliard highly enough. From the first meeting - initially it was a bathroom refit, and ended up completing an extension to the house. Joe and his crew arrived on the date tha... See more

Company replied

Rated 5 out of 5 stars

I've been using Onlinetradesmen for a couple of years now, and it's been a great way to pick up steady electrical work. The leads are generally genuine, and one decent job usually covers the cost

Company replied


Company details

  1. Home improvement shop
  2. Carpenter
  3. Electrician
  4. Home Builder
  5. Plumber
  6. Roofing service

Written by the company

Onlinetradesmen.ie is Ireland's largest home services marketplace. Simply submit a home improvement project or repair you need completed - get quotes back from qualified and rated tradesmen. It's free and we have processed over 1.5 million projects to date. If you are a qualified and quality trade pro - apply for membership and see how we can help your business (and reputation) grow!


Contact info

4.2

Great

TrustScore 4 out of 5

802 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(802)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars rating for Tom

5 stars rating for Tom. Excellent work done efficiently. Highly recommend Tom.

27 January 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We're delighted to hear that your experience with our service connected you with a professional tradesperson.

Rated 5 out of 5 stars

Used this site on numerous occasions…

Used this site on numerous occasions I’m very satisfied and will be using again if needed

23 January 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Patrick! We're delighted to hear that you've used our platform multiple times and are very satisfied with the service you have received from our members. As a small Irish company, we are grateful for your support.

Rated 5 out of 5 stars

work

"I provide handyman services on onlinetradesmen.ie, and it has been a fantastic experience! The platform connects me with great clients and offers a steady stream of jobs. I enjoy the flexibility it provides and the opportunity to showcase my skills. Highly recommend it for anyone looking to find reliable handyman work!"

23 January 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, EireHandyman, for your fantastic review! We’re thrilled to hear that OnlineTradesmen has been a valuable platform for connecting you with great clients and providing a steady stream of jobs. It’s wonderful to know you enjoy the flexibility and opportunities to showcase your skills. We are committed to helping skilled professionals like yourself thrive, and your recommendation means a lot to us. We look forward to supporting your handyman services with more fantastic clients!

Rated 5 out of 5 stars

Fantastic service and prompt response

Fantastic service and prompt response. Onlinetradesman tradesmen has really boosted an influx to my business. Coverage and exposure is 100%

1 November 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your fantastic review, Dublin Fusion Works! We're delighted to hear that OnlineTradesmen has helped boost your business and increase your exposure. Supporting skilled tradespeople like yourself is what we’re all about, and it’s great to know that our platform is making a real difference.

Rated 5 out of 5 stars

Very happy with this service no hidden…

Very happy with this service no hidden fees and simple to use - the support is excellent - I can't fault this app

23 January 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your fantastic review Pauline and Andrew! We're thrilled to hear that Venture Home Heating Service Ltd finds our service simple to use, transparent, and well-supported. Our team is always here to ensure you have the best experience possible.

Rated 5 out of 5 stars

Great Site

Excellent site for getting quick quotes and services. The tradesmen review feature ensures a quality service also.

20 January 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Jonathan! We're delighted to hear that you had a great experience using OnlineTradesmen to find and hire Corporate Property Services. Providing homeowners with a quick and reliable way to connect with quality tradespeople is our top priority, and we're glad you found the review feature helpful in ensuring excellent service.

Rated 5 out of 5 stars

Bathroom blues

I had a fairly small bit tricky bathroom repair. Gary was very helpful. He arrived in time, finished the job neatly and on price. Very satisfied.

3 January 2025
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Jerry, Thank you so much for your 5-star review! We're thrilled to hear that our member completed your bathroom repair with such professionalism and efficiency. If you haven't already, we encourage you to leave a review on Gary's member profile. It helps other homeowners find reliable professionals and recognises Gary for his great work.

Rated 5 out of 5 stars

It’s was very easy and hassle free

It’s was very easy and hassle free. Very professional and responsive. 5 stars 🌟

3 January 2025
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review! We're thrilled to hear that your experience with our service easily connected you a professional and responsive tradesperson.

Rated 5 out of 5 stars

Rapid response

Rapid response
Professional and polite

24 December 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Caroline! We're thrilled to hear that you experienced a rapid response when using our service and found the members who responded to your job, professional.

Rated 1 out of 5 stars

Contractors look out, save your money

I took a membership with Onlinetradesmen after a sales call from them promising access to a steady stream of customers looking for construction works. In reality most of the numbers did not exist as I found out after numerous wasted phone calls. In the few cases were I was able to get through to contact numbers posted on their website the people told me they had been inundated by calls from contractors despite the website claiming that only three contractors would be given the number. These three supposedly being the three who paid the most for it. When I contacted them to complain I was offered more ‘credits’ to buy so I could gain access to more none existent contacts.This is a very shabby service. I would recommend any contractors considering it to save their money. Total waste of time.

12 December 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Dear Gavan,

We take all reviews seriously and would like to address your concerns.

It’s important to note that your OnlineTradesmen job lead account has not been active to receive jobs since 2020, and therefore, the claims made do not accurately reflect the current operation or quality of our service.

We are committed to connecting professional tradespeople with genuine customers, and our platform has undergone significant improvements. We strive to ensure that the contact details provided are accurate, and our processes are designed to ensure fair access to job leads.

If you would like to discuss your concerns further or have any additional feedback, please don’t hesitate to contact us. We value all our members and aim to provide the best possible service.

Rated 1 out of 5 stars

Avoid Greenkey Construction !!

I used Liam O Brien of Greenkey Construction who is heavily promoted on online tradesman to do an attic conversion recently. I have the contract which he sent in early Oct. I now have the texts/emails proving he abandoned the job after I complained about him not fulfilling the terms of the contract.
I paid 35k (have receipts) in 4 installments. There was 6.5k remaining. The job ran 4 weeks over. 17k was for labour and his workers didn't do full day's which was admitted in a text from him. They clocked out early every day and the work was full of avoidable snags. Despite the job running over he never once got the staff to put more hours in. It was the bare minimum from them. They were also filthy and left dust everywhere constantly.
I asked him over and over via email and text to put the hours in as I specifically chose him as a contracter based on his online credentials and the time frame he said in the contract it would be done. He just kept asking for money for stuff that wasn't done and refused in the end to come back unless i paid ANOTHER 5k which I couldn't, in good confidence after the service I'd received. I asked him to complete the job and I'd pay the last 6.5k (confirmed in writing) and he abandoned the job and left all the rubbish behind despite 3k being charged and paid for waste removal in the contract. He is the most arrogant man who just keeps requesting money despite not putting the hours in or using true professionals.
The public need to know as he advertises himself everywhere as being a 'master builder. He left my garden like a junk yard full of rubbish and took the 3k waste removal. An utter conman and I have the pictures/emails to prove it.
**edit** just had another builder in a few weeks later to finish the job he abandoned, and was told the electrics were shocking! When you turned on one existing light all the lights in the attic conversion switched off (have video evidence), because he put it all on the one mains apparently. The electrician cut important wires and ALL had to be redone this week. And liam had the neck to threaten me with legal action just after New Years for telling the truth about him and his disgraceful work.

19 December 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hello Serena, it appears that you have not engaged GreenStar Construction services through our platform. As such, we must clarify that this review does not accurately reflect your experience with our service.

If you have hired a tradesman using our platform and encountered an issue, we would like to encourage you to leave a valid rating on their account. Doing so ensures transparency and helps other property owners make informed decisions. Our team rigorously validates all ratings to maintain fairness and accuracy.

Please note that:

- A poor rating allows others to become aware of potential issues.
- Tradesmen have the right to object to ratings they believe are unjustified, in which case we mediate objectively based on the facts provided.
- Ratings that are upheld through this process remain permanently visible on the tradesman’s account.
- We investigate all complaints to ensure our members adhere to our marketplace standards. If we find any breaches, the tradesperson will be removed from the platform.

We kindly ask that you redirect your concerns to the appropriate channel if your complaint pertains to GreenStar Construction but was not facilitated through our service.

Our Trustpilot account is designed to reflect experiences with our platform, and unrelated grievances do not offer an accurate representation.

If you have any further questions or require assistance, please feel free to reach out to us directly at our contact form at https://www.onlinetradesmen.ie/About/Contact.aspx.

Thank you for your understanding.

Rated 5 out of 5 stars

Excellent service

Excellent service

14 December 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Dee! We're delighted to hear that you had a great experience using our service.

Rated 5 out of 5 stars

Immediate response,

We had an emergency with plumbing pipes that needed to be relocated, Paraic MC Donagh immediately called and gave us a quote, the next day he carried out the work, very neatly and professionally done, I would recommend Paraic MC Donagh company to carry out any plumbing job.

11 December 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Hi Tom,

Thank you so much for your glowing review! We're thrilled to hear that our member, Padraig McDonagh from McDonagh Heating and Plumbing was able to respond quickly and resolve your plumbing emergency with such professionalism and efficiency.

We truly appreciate your recommendation and look forward to helping you with any future projects.

Rated 5 out of 5 stars

Dublin Fusion works

Dublin Fusion works, Darren disasembled my very large double wardrobe and did a great job, efficent, fast and very professional. I would highly recommend Darren and hoping to have him do some tiling for me.

5 December 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you, Brenda, for your glowing 5-star review! We're delighted to hear about your positive experience with our service and connecting with our member, Darren from Dublin Fusion Works. It's wonderful to know that his efficiency, speed, and professionalism made the wardrobe disassembly seamless for you.

Rated 5 out of 5 stars

First time using service.

First time using service.
First responder did the repair job
Very happy with the service and will definitely use again and recommend to others.

3 December 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Maeve! We're delighted to hear that your first experience with Onlinetradesmen was such a positive one and that the first responder to your job was able to complete your repair to your satisfaction.

Your kind words and willingness to recommend us mean a lot. We look forward to assisting you with any future projects you may have.

Thanks again for choosing Onlinetradesmen!

Rated 5 out of 5 stars

I had Sean Murray Carpentry fit a …

I had Sean Murray Carpentry fit a floor in my home. He did an excellent job from start to finish. He fitted the floors as requested to go under all kitchen units and island, lifted and replaced all the skirting boards. The 2 guys worked so hard to get the job completed in one day. I would highly recommend Sean .

30 November 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for taking the time to share your experience and for the 5-star review, Gemma! We're delighted to hear how pleased you are with Sean Murray Carpentry's work. If you haven't already, we encourage you to leave a review on Sean's member profile. It helps other homeowners find reliable professionals and recognises Sean for his great work.

Rated 5 out of 5 stars

Patrick Fox flooring

Patrick Fox flooring
Excellent workmanship
Did a fantastic job
Would highly recommend

27 November 2024
Unprompted review
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Pauline! We're delighted to hear that you were pleased with Patrick Fox's flooring work and his excellent craftsmanship.

If you haven’t already, we’d appreciate it if you could leave a rating on Patrick’s profile. Your feedback will help other homeowners find skilled professionals like him.

Rated 5 out of 5 stars

Excellent experience

Excellent experience

27 November 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you so much for your 5-star review, Femy! We're delighted to hear that you were pleased with our service and had a great experience finding qualified trade pros.

Rated 5 out of 5 stars

Efficient service

Great way of getting in contact with tradesmen. Reviews gives good insights and many interested tradesmen gives you an ability to choose the ones that suit you.

23 November 2024
Onlinetradesmen.ie logo

Reply from Onlinetradesmen.ie

Thank you for your 5-star review, Joacim! We're delighted to hear that you found our service efficient and helpful in connecting with tradespeople. It's great to know that the reviews and variety of professionals helped you make an informed choice.

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