Extremely happy with my new units. Strong and sturdy good quality piece's of furniture. Easy to order, with quick delivery. The delivery guy's were very respectful and professional. Very friendly.
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Review summary
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Such an amazing service from Only Oak furniture. We ordered some beautiful items and when they arrived they were even more amazing in real life. The delivery and service was second to none and the c... See more
Company replied
I had a question about the dimensions of the product, but it was too late for them to contact the manufacturer. They promised to do it first thing Monday morning which they did and rang me straight aw... See more
Company replied
Absolutely brilliant customer service. Massive thanks to Claire. Another company let us down very badly on a delivery of two dining benches. We made a call to Claire who went out of her way to find... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Furniture wholesaler
- Office Furniture Shop
- Outdoor furniture shop
- Rustic Furniture Shop
Written by the company
Only Oak Furniture are one of the leading oak furniture stores in the UK. We offer a fantastic range of solid oak furniture to UK customers, with FREE delivery. Browse and shop online today for up to 50% off on certain products.
Contact info
United Kingdom
- www.onlyoakfurniture.co.uk
4.2
Great
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Great product
Great product. Good price. Good communication. Good info from the delivery company.
The only reason it’s not 5* is the gap between order and delivery seemed quite long (I believe they wait till they have a full set of deliveries) - not really a big problem and maybe I’m just a bit impatient!
29 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your thoughtful review! We're glad to hear that you're pleased with the product, price, and communication. We appreciate your understanding regarding the delivery schedule and take your feedback to onboard. We're always striving to improve, and your insights help us do just that.
Thank you for choosing us, and we hope to serve you again soon!
Small oak bookcase
I received my furniture on time and in excellent condition. The packaging is thorough to say the least and there is little or no chance of damage. This is my second order and I have received lovely quality goods both times.
29 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your fantastic review! We're thrilled to hear that your furniture arrived on time and in excellent condition, and that you appreciate our thorough packaging. It's wonderful to know that this is your second order and that you've been pleased with the quality of our products each time.
We truly value your continued support and look forward to serving you again!
Brilliant service
Easy to order. Very efficient service and a great product
22 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your positive review! We're delighted to hear that you found the ordering process easy and our service efficient. It's also wonderful to know that you're happy with the product.
Your satisfaction is our top priority, and we appreciate your support!
Great service.
Great service. Well packaged but you have to dispose of yourself once happy with product. Great sideboard.
24 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your kind review! We're glad to hear you enjoyed the great service and are pleased with your new sideboard. We appreciate your understanding regarding the packaging disposal and are happy to know the product met your expectations.
Thank you for choosing us!
Great service
Great service. The sideboard is gorgeous, beautiful finish and top quality.
First class delivery service, had choice of dates and was well informed each step of the way. Delivery men were wonderful, really helpful and professional.
17 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your fantastic review! We're delighted to hear that you love your new sideboard and are impressed with its beautiful finish and top quality. It's wonderful to know that our delivery service met your expectations and that you found our delivery team helpful and professional.
Your satisfaction is our priority, and we truly appreciate your kind words.
Excellent piece of furniture
Excellent piece of furniture - 3 shelf small oak bookcase. Extremely well wrapped and protected on delivery. Short of two pins to hold a shelf up, but contacted and resolved and posted out when next available. Great service
10 May 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your 3-shelf small oak bookcase and that it arrived well-protected. We apologize for the inconvenience of the missing pins but are glad we could resolve it promptly for you. Your satisfaction and great service experience are our top priorities.
Thank you for choosing us!
Great quality furniture at a fair price
We had to wait for our sideboard as it was out of stock when we placed our order. However, I'm pleased to say it arrived yesterday and it was well worth waiting for. The unit is of good quality and definitely value for money. It was delivered by two very friendly and efficient guys who took great care during the process.
Thank you everyone at Only Oak Furniture, I would not hesitate to buy from you again.
16 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your patience and wonderful review! We're thrilled to hear that your sideboard was worth the wait and that you are pleased with its quality and value. We're also glad that our delivery team provided friendly and efficient service. Your kind words mean a lot to everyone at Only Oak Furniture, and we look forward to serving you again in the future!
Fantastic product and service!
Fantastic product and service!
Would recommend to all.
8 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your amazing review! We're delighted to hear that you are pleased with our product and service. Your recommendation means the world to us. We look forward to serving you again soon!
John and Pam
John and Pam kept me informed of their arrival time estimate and arrived on time. They were respectful to my property and the two heavy items being delivered. The delivery experience was a good one which I appreciated.
11 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your fantastic review! We're pleased to hear that our team kept you well-informed and arrived on time. It's great to know the couriers handled your property and heavy items with respect. Your appreciation of the delivery experience means a lot to us, and we look forward to serving you again in the future!
From purchase to delivery I was kept…
From purchase to delivery I was kept updated. Absolutely lovely piece of furniture. Would definitely buy from here again.
11 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your wonderful review! We're thrilled to hear that you had a smooth experience from purchase to delivery and that you love your new piece of furniture. Your satisfaction is our top priority, and we look forward to having the pleasure of serving you again in the future!
Good quality furniture
We bought an oak shoe cupboard from Only Oak Furniture.
It was packaged so well to avoid any damage in transit and is a good quality little cupboard.
The delivery company they use were brilliant. Would definitely recommend.
2 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you very much for your kind review! We're delighted to hear that you're pleased with your oak shoe cupboard and the quality of our packaging. It's fantastic to know that our delivery service met your expectations as well. Your recommendation means a lot to us, and we look forward to serving you again in the future!
A great purchase
The product is excellent. Good value for money and the delivery driver was very pleasant and on time.
3 July 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We're thrilled to hear that you find our product excellent and a good value for money. We're also glad that our delivery driver provided you with a pleasant and timely experience. Your positive feedback means a lot to us, and we look forward to serving you again in the future!
Corner Cabinet
Corner Cabinet
Very pleased with service. Quick delivery. Excellent quality. Text received regarding delivery time & arrived within 4 minutes of estimated time.
12 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your fantastic review! We are thrilled to hear that you are pleased with the service and quick delivery of your corner cabinet. It's great to know that you found the quality to be excellent and that our communication regarding the delivery time was helpful and accurate.
Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Long wait time for delivery
Long wait time for delivery. Item is a month delayed and no practice updates so I have to chase. Very frustrating as this sideboard was ordered in early April and now it’s nearly July.
27 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay in delivering your sideboard. Your experience does not meet our usual high standards, and we understand how frustrating it can be to wait longer than expected without regular updates.
Please know that we are actively working to resolve this issue and ensure smoother communication in the future. Your satisfaction is very important to us, and we appreciate your patience and understanding during this time.
Retro oak coffee table
Absolutely amazed at the quality of the coffee table. Excellent price, looks stunning and exactly what we had hoped for. Delivery was very good - online tracking and updates on delivery time was helpful. Would happily recommend OnlyOakFurniture to anyone looking for a quality product.
27 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We are thrilled to hear that you are absolutely amazed by the quality of the coffee table. It's fantastic to know that it met your expectations in terms of both appearance and price, and that the delivery process with online tracking and updates was helpful for you.
Your recommendation means a lot to us, and we are delighted that you had a great experience with Only Oak Furniture. If there's anything else we can assist you with or if you have any further questions, please don’t hesitate to reach out. We look forward to serving you and others who appreciate quality products in the future!
From placing an order to delivery there…
From placing an order to delivery there was no problems Claire from the customer service team was so helpful when I had a query or question which she promptly replied back to me the furniture I purchased was perfect
20 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your fantastic review! We are thrilled to hear that your experience with us, from placing the order to delivery, was seamless. We're delighted that Claire from our customer service team provided helpful assistance promptly whenever you had questions or queries.
It's wonderful to know that the furniture you purchased was perfect and met your expectations. Your satisfaction is our priority, and we truly appreciate your kind words and feedback.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Recently bought a beautiful solid oak…
Recently bought a beautiful solid oak hall table. Great quality and beautifully finished. Service and delivery was excellent and was really good value. The choice was great and they had various sizes to suit any room.
25 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We are delighted to hear that you are pleased with your recent purchase of the solid oak hall table. It's fantastic to know that you found it to be of great quality, beautifully finished, and excellent value for money.
We take pride in providing exceptional service and ensuring smooth delivery experiences. Your satisfaction is our priority, and we are glad to offer a wide variety of sizes to suit any room.
We look forward to serving you again!
The most stunning freestanding kitchen…
The most stunning freestanding kitchen island. Quick delivery and better quality than I had anticipated. Amazing - so happy - thank you
17 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your fantastic review! We are thrilled to hear that you are happy with your freestanding kitchen island and that it exceeded your expectations in both quality and delivery speed. Your satisfaction means the world to us.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again!
table & bench
the table was well packaged and very well delivered. Constructing was straight forward, I needed help lifting it, tables are heavy. The structure is sound so no more wobbly legs under our meal!!
7 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We are thrilled to hear that the table was well-packaged and delivered to your satisfaction. It’s great to know that the construction was straightforward and that you’re enjoying a sturdy, wobble-free table for your meals.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Great items with competitive pricing.
Great items with competitive pricing.
Really pleased with the quality too
19 June 2024
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your fantastic review! We are delighted to hear that you are pleased with the quality of our items and found our pricing competitive. Your satisfaction is our top priority, and your kind words mean a lot to us.
If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
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