ONU Designer Wear Reviews

967

•

4.5

Men's clothes shop

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably speedy delivery service, noting that orders arrive promptly, often within just a couple of days and beautifully packaged in protective boxes. Shoppers also highlight the top-tier quality of the designer clothing and appreciate the incredibly helpful customer support provided whenever sizing questions arise. However, some customers also noted frustrating issues regarding product quality, such as occasionally receiving items that featured noticeable stains or unexpected fabric holes. A few other people also experienced troublesome stock availability problems, fulfillment delays, or difficulties when attempting to process order returns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and fair prices of... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Service

Customers had positive experiences with service, consistently praising the fast response times and quick... See more

Quality

People report high satisfaction with the quality of the products and garments received. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that products are easy to purchase... See more

Reviews shaping this summary

I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... See more

Company replied

I spoke to one of the guys in the ONU store by phone about the sizing of my Aquascutum Harrington style Jacket. He deserves credit and a mention so big up BAZ cos he was really helpful. He even w... See more

Company replied

Im suprised companies like this still exists ! Problem with parcel missing handle from a bag and no box, email and a phone call - very polite costumer service ! Very little time to sort out everything... See more

Company replied

ONU has the best innovation of designer names & styles, which makes them second to none. Their clothes are incredible & designer names are the best on the market at this moment in time. I will alwa... See more

Company replied

Company details

#141 of 235 best companies in Men's clothes shop
#293 of 591 best companies in Clothing Shop
#183 of 278 best companies in Fashion accessories shop
#11 of 11 best companies in Hat shop
#107 of 218 best companies in Shoe shop

Written by the company

Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.

Contact info

3 Stephenson Street, B2 4BL, Birmingham, United Kingdom
0121 277 4922
info@onudesignerwear.com
www.onudesignerwear.com

4.5

Excellent

967 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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All reviews

(967)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 15, 2025

Great price and v fast delivery

10 May 2025

Reply from ONU Designer Wear

May 16, 2025

Thanks, Leigh! Glad you were happy with the price and speedy delivery. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

May 15, 2025

Perfect service

Good items good price

3 May 2025

Reply from ONU Designer Wear

May 16, 2025

Thanks, Maksym! Glad you’re happy with the items and the price. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

May 12, 2025

Great customer service

Great customer service. Great service overall .Great communication. Will buy again

12 May 2025

Unprompted review

Reply from ONU Designer Wear

May 12, 2025

Thanks, John! Glad you were happy with the service and communication. We really appreciate it and look forward to your next order! 😊

Kind regards,
ONU Designer Wear

May 9, 2025

Great experience shopping here

Great experience shopping here. Nice and easy and very cheap retail prices. Also very quick delivery and product looks great! ***** would definitely return again.

4 May 2025

Reply from ONU Designer Wear

May 12, 2025

Thanks, Josh! Really glad you had a great experience—easy shopping, great value, and fast delivery is what we aim for. Look forward to having you back! 😊

Kind regards,
ONU Designer Wear

May 8, 2025

Amazing company!

Fantastic company with great customer service and product quality

27 March 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks so much! We're really glad you're happy with both the service and the quality. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Apr 8, 2025

Fast and reliable service as always

3 April 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks, Andrew! Always a pleasure—really appreciate your continued support. Glad we could deliver once again! 😊

Kind regards,
ONU Designer Wear

Apr 5, 2025

Great product

Great product, fantastic and fast next day delivery service. 2nd item I've ordered, I will be back .

31 March 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks, Chris! Great to have you back—glad you’re happy with the product and service. Looking forward to your next visit! 😊

Kind regards,
ONU Designer Wear

Apr 1, 2025

Very fast delivery and good price!

22 March 2025

Reply from ONU Designer Wear

Apr 1, 2025

Thanks, Rolan! Glad you’re happy with the price and speedy delivery. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Mar 28, 2025

Excellent service

Excellent service, very swift delivery, items as described and correct sizing.

23 March 2025

Reply from ONU Designer Wear

Mar 28, 2025

Thanks, Danyaal! Glad you’re happy with the service and your order. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Mar 26, 2025

Great company fast service would highly…

Great company fast service would highly recommend...plus no hassle returns if you need a refund or exchange ...top top company

14 March 2025

Reply from ONU Designer Wear

Mar 27, 2025

Thanks, Dan! Really appreciate your kind words. Glad you had a great experience and found our service hassle-free. Hope to see you again soon! 👍😊

Kind regards,
ONU Designer Wear

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