Open House Estate Agents Leicester Reviews 3

TrustScore 3 out of 5

2.8

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Company details

  1. Estate Agent
  2. Property Consultant
  3. Property Rental Agency

Information provided by various external sources

We provide a unique service that is unmatched by our competitors. Open House is a local agent with competitive fees similar to online agents however with service exceeding high street agents. We offer a Personal Agent to each client therefore clients are not being passed around from person to person, and the Agent is able to communicate more effectively.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful experience

Everything was fine, until it wasn’t. This agency used a property management company without my knowledge, I thought I was employing local people in a small company. Instead I was dealing with a large company based remotely. They unfortunately failed to service and maintain the boiler in the property, one engineer even tried to complete a fraudulent gas safety certificate to cover up shoddy work. At one point it took them 12 months (and asking me to do it) to find a tree surgeon to provide a quote.
All this has meant I had to file a complaint for compensation. This was another disaster, due to so many companies being involved no one gets back to me. I just leave message after message with no response, everyone is constantly “on the phone”, deadlines set by them are not kept, and the poor knowledge from them is frustrating.
Would not recommend and will never use again. Was more work than managing property myself.
Landlord who used Open House Leicester to manage property.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

What a relief!

After many months of fruitless use of other agents in the area, we put our house on with 'Open House'. Rahul Jain did a first class job in honestly assessing our slightly unusual property and demonstrating it's quirky attractiveness perfectly, with nicely worded descriptions and highly effective photography. Consequently the pitching was excellent and a reliable buyer found almost instantly. Throughout the sale procedure Rahul was constructive and supportive in every direction. My genuine recommendation of this agent is 100%.

5 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I highly recommend Rahul Jain, Director of Open house - Leicester for this professional services for finding tenants for me. Earlier I used another estate agent and for 2 months they did not find me any tenant and I signed up with Rahul @ Open House - Leicester and just within 2-3 days he found me tenants. Also he was puctuals for the meetings for initial viewings, took proper photographs, coordinated with tenants to signed the contract etc. I would say, my lettings needs were full met by Rahul in very short span of time. Thank you.

5 January 2015
Unprompted review

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