Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market researcher
  2. also in
  3. Affiliate marketing service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,976)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely frustrating experience — feels like a waste of time

I spent a significant amount of time completing surveys and managed to accumulate significant reward points, only to find that redeeming them is nearly impossible.

The platform’s verification process is incredibly restrictive and poorly designed. What’s even more disappointing is that none of these verification limitations are clearly communicated upfront. If users are expected to meet specific documentation requirements to redeem points, that should be made transparent before they invest hours completing surveys.

And their customer service doesn't help at all.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

They deactivated my account randomly

They deactivated my account randomly. After how many years i have been with them they made up a reason stating general templated response however, it is not accurate. İ put effort and honest opinions to all the surveys i completed.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost.

I have withdrawn from Opinion Outpost a few times. Whilst they are not life changing amounts £10 here and there is always good for going out to anytype of cafe or coffee shop is always a great day out with the family and friends.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

Usually excellent all round but…

Usually excellent all round but recently have been a bit fed up with getting to the end of a survey then being disqualified saying “I’m a better fit elsewhere”. It happened twice this past week so I contacted customer services. They were great and sorted out the missing points, very helpful, so it is worth contacting them about this late disqualification issue.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Platform

This survey provider is very good to use. They have interesting surveys to take and the payouts are good.

31 January 2026
Unprompted review

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