I ordered a pair of Specs from Bassol to be delivered to Australia and although the order was delayed due to manufacturing issues, Bassol kept me updated as to delays with multiple emails and updates.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a tad sceptical when first ordering as I’m wary of ordering from abroad. However, I had no reason to be. Service was excellent. Communication even better. I’ve even ordered a second pair... See more
Company replied
All the process from processing the order choosing the options and pricing are very user friendly smooth and no bug in between.returning to cart back and forth editing correcting goes without any is... See more
Company replied
Bassol Optic and its team are the simply the best! SUPERB collection of frames and staff that truly care abut getting it right. I have probably purchased a half-dozen pairs of glasses with progressiv... See more
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Company details
About Bassol Optic
Written by the company
NEWSLETTER
Written by the company
- -5% EXTRA.
Express delivery | Envio express
Shipments in 3 days to the whole world | Envíos en 3 días a todo el mundo
You will receive your package in a maximum of 3 days anywhere in the world, after making the purchase of products in stock. | Recibirá su paquete en un máximo de 3 días en cualquier parte del mundo, después de hacer la compra de productos en stock.
Contact info
Carrer del Doctor Dou 19, 08001, Barcelona, Spain
- 931226035
- info@opticabassol.com
- www.opticabassol.com
4.4
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service good prices!
12 June 2026
Reply from Bassol Optic
Thank you so much for your feedback! We are thrilled to hear that you enjoyed our service and prices. We hope to see you again soon at Bassol Optics! 😎
Reply from Bassol Optic
Wow, thank you so much for this amazing review! We are delighted to know that everything from our prices to the fast delivery and product quality met your expectations. Enjoy your new glasses and welcome to the Bassol Optics family! 🌟😎
The best quality sunglasses and so fast…
The best quality sunglasses and so fast delivery with the best price. We have made purchases from Bassol Optic many times. We will shop only from you sunglasses as always.
10 June 2026
Reply from Bassol Optic
Wow, what an incredible compliment! Thank you so much for being such a loyal customer and for choosing us time and time again. Hearing that we are your go-to shop for sunglasses means the world to the entire Bassol Optics team. We will continue working hard to always offer you the best quality, prices, and speed.
Very fast delivery
Very fast delivery. Professional service and costumer service. Great company really recommend!!
18 June 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for your kind words! We are delighted to hear that you had a great experience with our fast delivery and professional customer service. Recommendations like yours mean everything to our team. Enjoy your new glasses! 🚀🕶️
While it takes longer to get…
While it takes longer to get prescription glasses with them, the result is impeccable.
9 June 2026
Reply from Bassol Optic
Thank you so much for your review! Prescription glasses do require a bit of extra time in the laboratory to ensure everything is crafted perfectly, so we truly appreciate your patience. We are absolutely thrilled to hear that the result was impeccable and worth the wait. Enjoy your new glasses! 👓✨
Beautiful styles at great prices
Beautiful styles at great prices, and express shipping!
11 June 2026
Unprompted review
Reply from Bassol Optic
Thank you so much for the feedback! We work hard to bring you the best styles as fast as possible. Enjoy your new sunglasses and thank you for choosing Bassol Optics! 🚀🕶️
Reliable online store
Easy ordering. Products clearly and correctly described. Very good price. Initially good communication. Extremely fast delivery via DHL Express, but lack of communication before that.
9 June 2026
Reply from Bassol Optic
Dear customer,Thank you for your review. We are happy that you were satisfied with our prices, descriptions, and the speed of DHL Express. We take note of your comment about the communication before shipment to improve our service moving forward. We look forward to serving you again
BASSOL OPTIC
Reply from Bassol Optic
Thank you for your review! We are glad to hear that your product arrived safely and quickly in the UK. Enjoy your purchase and thank you for choosing Bassol Optics! 🇬🇧🕶️
Got my glasses way cheaper than…
Got my glasses way cheaper than literally anywhere in the world. Thank you!
9 June 2026
Reply from Bassol Optic
Wow, that is absolutely incredible to hear! We love knowing that we could offer you the best deal in the world. Thank you so much for your trust and for sharing your experience. Enjoy your new glasses! 🌎👓🔥
Reply from Bassol Optic
hank you so much for your wonderful review! We are thrilled to hear that you love the product and that the packaging and delivery met your expectations. Enjoy your new glasses, and we hope to welcome you back to Bassol Optic soon!
Reply from Bassol Optic
Thank you so much for your perfect review! We are delighted to hear that you appreciated our clear communication throughout the process. It was a pleasure serving you, and we look forward to welcoming you back to Bassol Optic in the future!
Thank you for GREAT service!
Great products offered, awesome options for lenses and strong attention to detail - the whole team was a pleasure to deal with over email in support of my on-line order. Thank you!
11 June 2026
Reply from Bassol Optic
Thank you so much for your amazing review! We are thrilled to hear that you enjoyed our product selection, lens options, and attentive customer service over email. Your kind words mean the world to our team, and we look forward to assisting you again in the future!
Very great service
11 June 2026
Reply from Bassol Optic
Thank you so much for your great review! We are delighted to hear that you were pleased with our service. Your satisfaction is our priority, and we hope to welcome you back to Bassol Optic soon!
Price is good but quality compromising
Price is good, sunglasses were delivered but quality is compromised. I tried to return, their portal for generating return labels doesn’t work. Return is expensive, my advise is mind to check carefully every single detail upon delivery and review before accepting the product.
22 April 2026
Reply from Bassol Optic
Dear Blaga,
Please note that the designated period for reporting discrepancies regarding the received product is 24-48 hours upon receipt. After this timeframe, any damage may be deemed a consequence of product wear. Furthermore, once the 14-day return window expires, the shipping label portal will automatically deactivate due to being outside the permitted deadline.
Best regards
BASSOL OPTIC
Reply from Bassol Optic
Thank you so much for your great feedback! We are very happy to hear that you enjoyed our fast delivery and clear communication. We look forward to serving you again at Bassol Optic!
Reply from Bassol Optic
Thank you so much for your great review! We are thrilled to hear that you found the ordering process easy and that you were pleased with our fast delivery and secure packaging. We look forward to welcoming you back to Bassol Optic soon!
A very happy customer
I was a bit sceptical to order from bassol optic. But I took a risk and place the order for a versace eyeglasses. Best decision ever. I am very pleased with my new eyeglasses. Delivery was a bit slow but it was worth the wait
10 June 2026
Reply from Bassol Optic
Thank you so much for your wonderful review! We completely understand that buying online can sometimes feel like a risk, so we are absolutely thrilled that you are happy with your new Versace eyeglasses. We appreciate your patience with the delivery and are glad it was worth the wait. Enjoy your new glasses and thank you for trusting Bassol Optic!
Reply from Bassol Optic
Muito obrigado pela excelente avaliação! Ficamos radiantes por saber que a sua encomenda chegou em apenas 3 dias úteis, mesmo com o feriado em Portugal. Agradecemos imenso a sua confiança na Bassol Optic e esperamos receber a sua visita novamente em breve!
I ordered sunglasses with correction
I ordered sunglasses with correction. They are amazing. And the shippment was really fast🌷 had also some questions and the stuff helped me so fast and friendly! Only can recomend it
8 June 2026
Reply from Bassol Optic
Thank you so much for your lovely review! We are thrilled to hear that you love your new prescription sunglasses and that you were pleased with the fast shipping. It is also wonderful to know that our team was able to help you quickly and friendly. Thank you for your recommendation, and enjoy your new sunglasses! 🌷
Poor quilaty product and not legitimate
I have received my Chanel sunglasses two days ago, and I am very disappointed with their condition.
The sunglasses do not appear to be in new condition. They arrived dirty, and the lenses were covered with fingerprints and my vision through the lenses is blurry. I was unable to clean them regardless how many times i tried ,The fact that the lenses could not be cleaned suggested this is very poor quilaty product and not legitimate
In addition, only one of the arms was wrapped in protective paper, while the other was not. This gives the impression that the sunglasses may have been a display model, a returned item, or previously handled by customers.
10 June 2026
Reply from Bassol Optic
Hello !
We have confirmed that your case is being handled by our customer service team, and we truly appreciate you accepting our proposal
Best regars
BASSOL OPTIC
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