Overall, I’m happy with my experience with Optimale. At times, customer service can be a bit slow and processes take longer since you don’t usually speak directly with your doctor but instead go throu... See more
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About Optimale
Written by the company
We help men who are struggling through life with Low Testosterone, to get tested and get treated by UK GMC Doctors. Get your life back with Optimale today, and feel great again!
Optimale is a regulated healthcare provider and medical clinic, registered in the UK with the CQC (Care Quality Commission)Our mission is to improve the lives of men and their partners by making high-quality healthcare from top doctors accessible and convenient.
We are the number 1 rated TRT clinic in the UK and we are proud of our reputation for providing the highest quality service, at a very reasonable price.
Contact us today and we would be happy to talk to you about any symptoms you have, and help you evaluate whether treatment might work for you.
Shop Blood Tests Low Testosterone Check What is TRT? Contact UsContact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 020 3893 2685
- info@optimale.co.uk
- www.optimale.co.uk
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Absolutely outstanding service…
Absolutely outstanding service from optimal. From the start it’s been very customer focused and the care of all staff is incredible. Everything is documented and advised before during and after treatment. Best decision I made, feel in very safe hands taking multiple treatments overlooked by knowledgeable doctors.

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Spoke with the Doctor
Spoke with the Doctor, listened to all issues and was able to answer easily. Had a positive attitude throughout the call and put me at ease.

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Great service and every man should have his T levels checked if struggling.
Service that I have received is exceptional. As soon as my blood tests came back I was able to receive treatment and the advised dosage had me feeling like me again. Reminders on when to book blood tests and consultations are very useful to advise about circumstances and any issues. The treatment can be expensive when taking to account blood tests etc but worth it in my opinion.

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Very prompt and understanding customer…
Very prompt and understanding customer service. These people actually listen to their clients and tailor information and advice to individuals. Knowledgeable and helpful doctor, who took the time and trouble to understand all the individual circumstances. Thanks.

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Doctor and support staff all incredibly…
Doctor and support staff all incredibly helpful, knowledgeable and understanding.

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It was a fully immersive consultation
It was a fully immersive consultation. I felt listened to and valued. Very positive and professional.

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Everyone at optimale is excellent make…
Everyone at optimale is excellent make you feel like they really know what there doing

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The initial consultation was rushed
The initial consultation was rushed, and I felt like they didn't fully understand my individual needs. The follow-up appointments were also infrequent and difficult to schedule!

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This place is amazing.
The actual level of care is amazing. From the moment I met Martina in Reception it was a welcoming and professional experience. She is a lovely person with a fount of information and superb people skills.
I met Dr.Martin Rourke and within minutes felt that I had made the right decision. This man is a real doctor led by vocation and expertise. He was thorough in examinations, explained everything in advance and there was no rush. He struck me as a man who really cares about men's health and he gently held a conversation with me looking at aspects of my life which are problematic. His responses were insightful, pragmatic and I can really say that the consultation has had a profoundly positive affect on how I see myself and the need for more self care. His sense of humour adds to the experience. I highly recommend this practice.
John Burns (56) from Kilkee, Co.Clare.
Amazing customer service
Never had a bad experience with any members of their team and been with them well over a year now.
Recently prescribed TRT treatment
Recently prescribed TRT treatment, obviously due to very low testosterone levels. The service was fantastic from the start. The initial contact with Courtney arranging blood test and getting the results was first class. The Consultation with Dr Virani ( Hope that's correct ) was very informative and put me at ease. Then arranging payment, subscription with Liz and receiving my TRT was once again, first class. There is lots of advice and a web chat with a Nurse on injection points, loading up your testosterone, it's all there for you. No stress and I mean that. The help and advice is always available. One of and probably the cheapest private clinic out there.
Dr Reville is the MAN
Dr Reville is the MAN. I’ve been with these guys for a few years now and he’s the most knowledgeable I’ve spoken to yet. Really appreciated the conversation around the latest scientific literature around TRT and fertility treatment. More importantly, you can tell he really wants to help, passionate and is so receptive during the consultation. Felt heard!
Very professional team
Very responsive to queries.
Email responses are quick , friendly and informative.
Very easy to se the service ie. Arrangement of blood tests and consultations.
Consultation with doctor was also very good , she was happy to answer the many questions I had lol.
Times to responses have become…
Times to responses have become significantly worse as of late

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