Orange Maroc Reviews 636

Very bad service and terrible connection. I been with them for 5 years now and because i live in Europe my family always complaining but they never stopped it, but i will stop this stupid WiFi.
200 MAD is not unlimited, you only got 80Gb and when you use it the WiFi will slow down crazy.

The worst internet provider I have ever encountered in my whole adult life. The optical fiber is never stable, the call center is as useless as it can get. It could take several days, or even weeks before you can get a real help. I am more than disappointed by their service.

Bad network 4G
I don’t recommended at all
Orange maroc If there’s less than one star i will give it to this company

The technician called me to do installation of my fibre. I took a holiday to be at home. Few hours later he called me to cancel the installation for no reason + he was rude and unprofessional.

I called the support center, the worst as they do not provide any help.

Bad service bad service bad service.

Very cheap service, they only take money and they don't provide the service needed.
Very slow internet, their customer service is a headache, they never solve anything.
They should take orange to court. This is not a service, they are only stealing money from customers...

i have orange dar box.
and also i have the WORST wifi. i can't even open facebook or google.

GUYS don't pick this one. go for fibre or something else

The customer support ends the chat without answering questions. The coverage is so bad and the other options out there are so much better. Stay away!

Very very bad internet.
It was good years ago, but now the internet is very bad. I don't recommend it. Customer service answers the calls, but without solutions to the problems, the relevant departments do not inspect the networks. Everything is lousy. They are good at stealing people's pockets...
Knowing that I have a subscription of 199 dirhams (80G /8 Mbs).
the Internet throughput does not exceed 1mbs (2.7 kbs)...

internet very bad I have to wait to 1:00 AM to get a little WIFI mean (2.3mbp) I'm talking about darbox orange sometimes internet speed is 0.03mbp

Bad services, Bad custumer service, I don't recommend this company

I have been using Darbox 12 Mbits/s for 5 months. And I got only about 100-0 Kbits/s. DO NOT waste your money on this fu***g company. They have very bad customer service. They are not responsible... I'm very disappointed. boobooboo

It's good enough when you are within your 60gb and not TOO bad if it's just one device connected when you are outside the 60gb. I have noticed the time when it can struggle though is around 9-11pm.
Also the old router was better! Now they provide a large white router but it used to be a small black one. In my house we have one of each and it's clear that during times when you are beyond your 60gb on them the black one works better and the newer white one struggles more. Also the smaller one was handy when travelling as you could take it with you and just plug in anywhere (in Morocco). The new router is too bulky (and as I say not as good either).
EDIT- 11/23 - It has been a year since I last updated the review. Currently it's not good in the evenings from 9pm-12pm. This happens as more people join the service and Orange take their time to expand their output or whatever it is. It's a bit of a write off at this time of night in terms of doing anything that needs a bit of bandwidth. If it were every now and then I could handle it but it's every night currently and so I am taking off a star until things improve. Sorry Orange but it's 'not good enough' as I am often saying out loud to myself.

Slow, weak network signal, but for the lowest cost I give it one star

Unqualified customer service operators who can't even communicate
people with extremely low IQ working there

If I could give 0 stars I would.

Their customer service is terrible. Twice my FIBER 50 mega internet stopped working and when I called to claim the issue, they informed me that the technician will be contacting me for the following 48 hours. 10 days later and after calling them EVERY SINGLE DAY, I did not get an intervention!

I asked them to call the technician services and they told me that they do not have their number and only contact them through emails. What kind of business management does not have various forms of contact with other teams?!

It is just horrible. I do not recommend at all!

GREAT fiber internet with reasonable prices thank you for your service, But you should fix the 4G internet I see a lot of people mad about it.

You guys suck!!! Your internet speed suuuucks!! I have both services with you : mobile internet plan (Yo 99dh + wireless home box (349dh / 20 mb), and they both suuuuuuuck). I'm just getting ripped off.

Sooooo frustrating
Dar box 240dh is a scam
Can't even surf google and when we complained they said we should try watching videos in lower quality