Orange Insoles Reviews 472

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Being a Type 2 diabetic, I have some foot pain issues. After hearing of Orange Insoles on Bob & Tom Show I finally broke down and ordered a pair. Having tried MANY different insoles, I was skeptical.... See more

Rated 5 out of 5 stars

Wow - This company and their products are amazing. And they make you feel like you are their #1 priority. Seriously, the absolute best customer service around. I cannot more highly recommend this prod... See more

Company replied

Rated 5 out of 5 stars

My husband works on concrete floors most of the day and comes home with pain in the lower legs, knees, and feet areas. The Orange Insoles have helped his posture and comfort levels while he is on his... See more

Rated 1 out of 5 stars

Terrible. I wrote a review of my issues, and received a message to contact Owen. I contacted him via email and never heard back. At this point I'd like to stop getting messages to provide more revi... See more

Company replied

Company details

  1. Shoe shop

Written by the company

We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance. We can help you feel better. So you can do more! owen@orangeinsoles.net Phone 517-349-3790.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

472 reviews

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Rated 5 out of 5 stars

Ordered my orange insoles Memorial Day…

Ordered my orange insoles Memorial Day weekend. Put wrong address for shipping. Called in to change address. Got answering machine. Recieved call back same day. Everything was straightened out.Awesome customer service and they are working great

27 May 2023
Rated 5 out of 5 stars

Great service.

Owen made the experience great. He put up with my old self. Gave me the first time buyers discount that I missed.
If I ever wear these out I'll be getting another pair.
Thank you again Owen.

23 May 2023
Rated 1 out of 5 stars

Terrible

Terrible. I wrote a review of my issues, and received a message to contact Owen. I contacted him via email and never heard back. At this point I'd like to stop getting messages to provide more reviews, went from a substandard product to now repeatedly also wasting my time.

6 May 2023
Orange Insoles logo

Reply from Orange Insoles

hello ben, it appears that the refund wasn't processed properly after you reached out. we are terribly sorry. I went ahead and issued it just now. apologize for the poor experience. thanks for your feedback
- owen, orange team, 517-347-3970

Rated 5 out of 5 stars

Order Next Size Up

I initially order per my shoe size. When the insoles arrived they were a little too short. I contacted Orange Insoles and was sent out the next bigger size the same day. I've worn them for a week now at work and have noticed less foot and leg fatigue by the end of the day.

13 April 2023
Rated 5 out of 5 stars

One of the most outstanding was

One of the most outstanding was, the price. Up until now, I have had to have my arch supports custom made. Cost each time has been in the hundreds.
The orange insoles I got from your company, compares to what I paid hundreds for, at a fraction... a FRACTION of the cost.
They work/fit well. I have only tried the one pair so far, as the other pair are a slightly different size. I was not sure which would be the right size for the footwear I would be using them in. (I farm. Use rubber boots some, or regular sneakers depending on the task to be done.)
My order arrived at when I expected, so delivery was spot on!
Thanks you guys for having a good product that the average Joe can afford. (I'm not "Joe" by the way.)

10 April 2023
Rated 2 out of 5 stars

They made my boots too tight

They made my boots too tight. So, my feet kept going knumb.

10 April 2023
Orange Insoles logo

Reply from Orange Insoles

Hey Joe! We are so sorry about that. Did you remove the existing liner in your shoe? This is an important step to take in order to achieve maximum comfort.

We want you to be happy! If you have any reservations about your purchase, please email owen@orangeinsoles.net for assistance.

Rated 5 out of 5 stars

The whole process was very easy

The whole process was very easy. They arrived quickly.
I was a major skeptic.
I experiencing lower back pain, and had a pulled hamstring.
After wearing the insoles for an hour I had major relief. After a day, I was almost pain free and could do stairs without issue.

19 April 2023

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