Original Cottages Reviews 

24,291
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Clean bungalow well provided for with equipment ,very convenient to beach, ideal for our break . Lovely walks from the site along beach and inland .Access road poor and hedgerows cause it to be narrow... See more

Rated 5 out of 5 stars

Lovely light and airy chalet, modern and comfortable fixtures and fittings, great kitchen appliances and good size bathroom, excellent shower and heated towel rail....and large towels! Norton park... See more

Rated 4 out of 5 stars

A beautiful building , which certainly has the WOW Factor , the acoustics whilst playing music were out of this world. Bed and bedding very comfortable and good quality. Myself personally had to ta... See more

Rated 5 out of 5 stars

Beautiful spotless apartment with everything included, you would ever need. Massive bathroom with big shower and the fluffiest towels. Beds were so comfortable, as was the settee, loved looking out at... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Over 4,600 hand-picked cottages in the UK's favourite destinations. Browse online or call an Original Cottages personal shopper to find your perfect holiday - 0333 2020 899


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4.6

Excellent

TrustScore 4.5 out of 5

24k reviews

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4.6

All reviews

(24,291)

1 review in the last 12 months

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Rated 5 out of 5 stars

Exceptional Views and a Safe Beach

The flat is well-situated, and the view from the balcony on a fine day is exceptional. The apartment is cozy and fairly quiet. The properties are occupied by holiday guests as well as residents. The residents are friendly and helpful. Caswell Bay is an ideal location for a holiday. Swansea and the Mumbles are highly recommended with pleasant estuary walks and quality restaurants.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not book through original cottages lyoness

We stayed at Lyoness on the Tregenna castle estate and booked this house through original cottages . The house was dirty the pans in the oven were covered in grease and were rusty they sent cleaners in whilst we were having breakfast the next day there was broken and chipped crockery the bed configuration I had requested was not done shower and towel rails not working and a non slip mat provided for bath was missing. TVs were not working and toilet brushed had faeces on them Box with air conditioning g unit left in bedroom and no instructions for use
The whole holiday was spent ringing the company we are a group of pensioners and the holiday was ruined
I made a complaint on return and I am still waiting for a refund of the whole amount
They have photographic evidence and only seen to reply when I put something on this sight

15 May 2025
Unprompted review
Original Cottages logo

Reply from Original Cottages

Dear Liv,

Thank you for taking the time to share your feedback.

We're very sorry to hear about your experience during your stay at Lyoness on the Tregenna Castle Estate. We understand how upsetting these issues must have been, especially when your holiday was affected.

Please be assured that a Complaint Manager is currently investigating the concerns you have raised, along with the photographic evidence provided. They will be in touch with you directly to discuss your case further and work towards a resolution.

We appreciate your patience and sincerely apologise for the inconvenience caused.

Original Cottages

Rated 4 out of 5 stars

Historic little cottage

Historic little cottage wonderfully situated beside the Eden river. Quiet, no traffic, but only a minute from the Main Street.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

We had a lovely time staying here

We had a lovely time staying here - great kitchen equipped with useful kitchen utensils and appliances (even an air frier!) for making large meals. It’s located only a couple of minutes walk from the South beach, where we found a great weekend cafe/lobster shack (100% recommend!) and there’s a nice sandy beach. Thank you again and enjoy your stay!

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Really enjoyed staying here again

Really enjoyed staying here again. The apartment is clean, tidy and comfortable. Plenty of crockery and utensils. Bedding clean, and lovely soft towels available.
Love the shower too. Plenty of hot water.
Everything we needed there to make us feel at home.
Thanks.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Big family get together. Everything needed was included and the…

Everything needed was included plus some excellent additions for total ease and enjoyment during the stay. The welcome pack was amazing. The barns were gorgeous and so spacious. The owners Tim and Rachel were lovely and nothing was too much trouble for them. This venue is highly recommended for any large number gatherings.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

First rate property

Great property comfortable, spotless, well equipped good location and a lovely garden for sitting out in the sun and our dog had a great time as well we will be back again next year

10 May 2025
Unprompted review

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