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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the aesthetic appeal and design of the products, finding them stunning and unique, with some noting good build quality that justifies the price. The ordering process is frequently described as easy, efficient, and straightforward, with clear product pages and helpful information for making purchasing decisions. Some also found the pricing to be good and felt they were dealing with a reputable company. However, a significant number of people were dissatisfied with the product quality, describing items as cheap, low-end, or not matching descriptions and photos. The return policy is a major point of contention, with many reviewers finding it very difficult, misleading, or not respected in practice, often involving high restocking fees and return shipping costs to China. Some customers received incorrect or defective products, and others experienced issues with device functionality or undisclosed ingredients.

What people talk about most

Product

People report ambiguous experiences with products, with many customers expressing satisfaction with the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with some finding the ordering process easy and efficient,... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many describing it as... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing satisfaction with the cost,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the clock, and it’s retro style. Although a bit more plastic looking than I had thought (thinking it would be painted over to look more metallic), the clock is solid in structure, and th... See more

Rated 4 out of 5 stars

I live in Japan and looking for a smart watch that can measure a blood sugar concentration. Actually, I got confused what is the difference between listed models on yourwebsite. Second thing is t... See more

Rated 4 out of 5 stars

great looking products. promise of nordic quality and manufacturing. unique designs. free shipping and affordable premium shipping. clear product pages with beautiful product photos.

Rated 5 out of 5 stars

Speed of purchase ads without the remote hand held transmitter. If so 2 please delivery. Can you supply electric collara


3.4

Average

TrustScore 3.5 out of 5

219 reviews

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No history of asking for reviews

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3.4

All reviews

(219)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company

Ordered a black desk clock for $53 and received a sea foam green clock. Orntli has refused to send me the correct color clock, saying they would send a $5 "goodwill gesture". Going on 3 weeks of emailing and they refuse to send me the clock I ordered. Don't trust this Chinese drop shipper.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Very poor product quality and non compliance to return policy

Very poor product quality and misleading return policy

I had a very disappointing experience with this company.

The product quality is extremely low. What I received was essentially a cheap Chinese lamp worth around 5 EUR, yet I paid almost 200 EUR. The product looks and feels like a low-end item that does not justify the price in any way.

When I requested a return within the clearly advertised 30-day return period, the company refused to issue a full refund. Instead, they tried to close the case by offering a 10% “goodwill” partial refund, which is unacceptable.

The company argued that their “technical team confirmed the product was not broken,” which is completely irrelevant when a customer is exercising a valid return right under the company’s own policy and EU consumer protection rules.

This experience feels misleading on two levels:
– overpriced, very low-quality product, and
– a return policy that is not respected in practice.

I strongly advise potential customers to be very cautious and not rely on the advertised return policy.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Inaccurate information

I bought a lamp for 142 and was charged for a shipping protection fee 2.95. I paid for this and was then told I had to pay 66 euro for shipping. Even though the website says never any delivery charge.
When I cancelled the order I was refunded 135.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a cusion for my wife with the…

I ordered a cusion for my wife with the BMW logo. for xmas. The order was wrong with no logo. I was offered half of my cost back. I responded a week ago and have not heard back. Horrible company No customer service. I will never do business with them again.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Advertised as silk scarf

Advertised as silk scarf, delivered cheap 100% polyester. Misleading listing, support refuses full refund/return costs and instead offers a second same item and tiny partial refund. Avoid.

27 December 2025
Unprompted review
Show reviews in all languages. (219 reviews)

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