The back brace was missing the shoulder straps rendering the product useless. I tried contacting the company who asked to see a picture. I sent the picture January 9th and still have not heard back!
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See what reviewers are saying
Reasonably priced, but can not be adjusted for anything beyond a 90 degree angle. Could be fixed with a shorter strap or a longer bit of velcro.
Highly recommend for protecting your injured foot. Love the air pump, but it comes with conflicting information. Unsolicited advice: Note the default settings before playing with the pegs. Onl... See more
The website was easy to navigate, and presented sufficient information to make an appropriate choice for the type f brace needed. I bought the hinged knee brace for, and had it delivered to, my nephew... See more
Company details
Information provided by various external sources
Lots of best quality OA unloader ACL Knee braces at lowest prices! Relieve pain and increase stability with a comfortable functional osteoarthritis knee brace.
Contact info
303 Havre Ct, 92610, Foothill Ranch, United States
- info@orthomen.com
- www.orthomen.com
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Hasn’t replied to negative reviews
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Return issues
I ordered one of their braces and it didn’t fit. I have emailed them twice for their return information as requested on their website with no response.
The offloading brace I purchased from…
The offloading brace I purchased from orthomen really works well to reduce medial osteoarthritic pain in my knee.
Prompt response about products
Prompt response about products, great customer service, and fast shipping.
Satisfied
Satisfied. This works very well for my wife. She had a stroke and cannot move her left leg. We were both very pleased with the way this moves her knee.
They handled my return with no issue
I received my products that I ordered …
I received my products that I ordered just whish I could of talked to someone In person. For I needed extra parts but used my old parts for some repairs not knowing needed. knowing what I needed. So getting what I ordered great job.just needed little more knowledge of what I thought I needed.
Very good customer service
The website was easy to navigate, and presented sufficient information to make an appropriate choice for the type f brace needed. I bought the hinged knee brace for, and had it delivered to, my nephew. It was received well packaged and within the estimated time period.
I filled out a return request weeks ago…
I filled out a return request weeks ago and never received a reply!!! Need return brace for a large
Delivery time is not what you said
My order # 24857 was placed 11th February, and the delivery date is 10th of April.
Is too many time
The chair lift broke the first time we…
The chair lift broke the first time we used it. The company won’t take it back. Terrible customer service.
I got assistance with my ortho men’s…
I got assistance with my ortho men’s load up brace sent me a new set of straps for very pleased and happy with the way they handled the situation. No questions asked to care of me. Thank you. Appreciate it.
Fresh velcro is so nice to have
Fresh velcro is so nice to have. A blessing to be able to extend the life of my lifesaving knee braces. Thank you!
I sent an email to the company via its…
I sent an email to the company via its website over a week ago and the original one 3 weeks ago. I have not gotten a response to either one. The brace is stuck in limbo as I need information for the Israeli Ministry of Health.
This is a wonderful product.
Good unloader brace
I have bone on bone knee arthritis
The use of this brace reduced the pain I was experiencing as I spend a lot of time walking at work
You need to compress your rivets on…
You need to compress your rivets on your knee brace joint. It separtes with very little stress.
Great brace
I use the unloader brace as needed. It is well made, comfortable, easy to adjust to size and gives great support
Waste of money.
The metal pieces used to adjust the brackets not only fall apart but the top inside metal piece rub on the inside of the opposite thigh and left me with the worst bruise. Then the metal pieces fell apart and the lower strap fell off making it inoperable. We tried but could not repair the brace and threw it away. A complete waste of money.
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