Oscar & Hooch Reviews 

1,285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability, comfort, and stylish appearance for their pets. Many people appreciate the excellent service, including quick delivery and efficient handling of orders, making the overall purchasing process smooth and pleasant. Additionally, customers frequently highlight the personalized service, such as handwritten notes and thoughtful packaging, which adds a delightful touch to their orders. Reviewers also value the products' washability and ease of maintenance, ensuring they remain looking great over time.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting items such as collars,... See more

Quality

People report positive experiences with quality, consistently praising the products as first-class,... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Many... See more

Service

Reviewers consistently mention positive feedback about the service, describing it as excellent, splendid, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and friendly demeanor.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always customer service is outstanding. Your order arrives beautifully packed and addressed to both you the owner and your 4 legged friend. That's a lovely personal touch. Alfie now has matching s... See more

Company replied

Rated 5 out of 5 stars

Best Martingdale collar for escape artists. Have two Podenco-cross dogs, both with strong prey drives. One is a lurcher with very long neck, one is half English bull terrier with a mega strong neck an... See more

Company replied

Rated 5 out of 5 stars

Purchased a collar for our dog, Jasper. Always buy Oscar and Hooch collars and training leads, such good quality, durable and easy to wash. Looks great on our dog - smart and classy. Excellent company... See more

Company replied

Rated 5 out of 5 stars

I have arthritic thumbs and find plastic snap fasteners difficult to use, so I was looking for a practical, everyday collar with a buckle fastening. This one fits the bill exactly and also looks ver... See more

Company replied


Company details

  1. #18 of 263 best companies in Pet shop
  2. #11 of 159 best companies in Pet Care Store

Written by the company

Oscar & Hooch is a British company specializing in luxury dog accessories, including collars, leads, and harnesses, all handmade in the UK with a focus on style, comfort, and durability. Founded in 2012 and based in Somerset UK, they use the finest quality materials such as tweed, ultra-soft velvets, and hardwearing suedette to create practical yet fashionable products designed to withstand everyday wear and washing. The brand is committed to ethical and sustainable practices, with an Eco SoftFit range featuring recycled fabrics and super-strong side release buckles. Oscar & Hooch offers a wide range of sizes and styles to suit all dog breeds, with detailed sizing guides and helpful blog content to assist customers in choosing the perfect fit. Their products are available worldwide through their online store. Oscar & Hooch combines British craftsmanship, luxury materials, and a passion for dogs to deliver stylish, durable, and ethically made dog accessories for discerning pet owners.

Our shipping promise

Free shipping on all orders over £25

Delivery with 48 hours of ordering and next day delivery available for orders placed by 1pm.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,285)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Return Customer

A great quality, beautiful, hand made lead. Very strong, durable and can be machine washed. This is our third one in 6 years so that says it all. Beautiful product.

8 May 2026
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Reply from Oscar & Hooch

Thanks for your review Jane. And for coming back to us and liking what we do ☺️ Best Wishes Elaine

Rated 4 out of 5 stars

Our dog is definitely more comfortable…

Our dog is definitely more comfortable in this harness, the straps were sliding a bit and we got in touch with the Oscar and Hooch team who were very helpful and we leave a happy customer.

6 May 2026
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Reply from Oscar & Hooch

Thanks for your review Karina. ☺️ Glad you are a happy customer in the end. Best Wishes Elaine

Rated 5 out of 5 stars

Excellent quality

Shipped quickly. Excellent quality item . Replaced collar bought 4 years ago .
Highly recommended.

6 May 2026
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Reply from Oscar & Hooch

Thanks for your review Mimi. And thank you for coming back to us ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great well made goods.

29 April 2026
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Reply from Oscar & Hooch

Thanks for your review Betty. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Happy little dog

Tilly had a really beautiful African beaded collar which was much admired but eventually it fell apart and I wanted to replace it. The tweed collar from Oscar and pooch is equally admired and is obviously comfortable for her to wear, fits well and is also much admired. Thank you

27 April 2026
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Reply from Oscar & Hooch

Thanks for your review Liz! Glad to hear Tilly's collar is getting admiration and is comfortable ☺️ Glad you like what we do. Best Wishes. Elaine

Rated 5 out of 5 stars

Stylish lead and collar

Stylish lead and collar, soft and lightweight material, beautifully packaged as well. Nice to support a UK business.

27 April 2026
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Reply from Oscar & Hooch

Thanks for your review Angela. Glad you like what we do and thank you for supporting our UK small family business 🇬🇧🐶❤️ Best Wishes. Elaine

Rated 5 out of 5 stars

Great product and first rate service.

I can't recommend this company highly enough, they are superb. I bought a harness from them which turned out to be too big so I couldn't tighten it up enough. This was a bit of a problem because I needed a harness to start some training sessions, so I spoke to Elaine who was so unbelievably helpful. She shipped me a replacement harness of a smaller size by 24 hour Next Day delivery and also sent a return label by email. The original purchase was refunded within two days. Wonderful service and a really nice lady to do business with. The hand written note on the delivery paperwork is a delightful personal touch and to top it all it's a British company. Oh, and mustn't forget that the harness is great quality and looks really good.

23 April 2026
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Reply from Oscar & Hooch

Thanks for your lovely review and kind words Mick! We try our best to make it easy to deal with us! Glad to get you and Sadie 🐶 sorted with a harness and delighted you like what we do. Very best wishes. Elaine

Rated 5 out of 5 stars

Really lovely and quick!

Really lovely soft touch and washable collar. Very fast delivery even on the standard option.

24 April 2026
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Reply from Oscar & Hooch

Thanks for your review Rachel. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Fab stuff!

Lovely, very well made products. Also very comfy collars. I love their stuff!

23 April 2026
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Reply from Oscar & Hooch

Thanks for your review Sue. Glad you love what we do 🥰 Best Wishes. Elaine

Rated 5 out of 5 stars

Great product

Great product , good quality. And the little hand written note was a nice touch and more personal thank you.

20 April 2026
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Reply from Oscar & Hooch

Thanks for your review Daniel. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Great UK company

Great UK company. The lead I bought was just what I wanted and couldn't find anywhere else from bigger companies. Nice little personal message as well.

17 April 2026
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Reply from Oscar & Hooch

Thanks for your review Rachel. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Another purchase of collars and leads

Brilliant company, the quality is always excellent and the customer service second to none. Would highly recommend.

17 April 2026
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Reply from Oscar & Hooch

Thanks for your review Charlotte and for coming back to us. Chuffed that you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Fantastic collars and service!

Fantastic products. Comfortable and durable. Have just purchased a larger collar now our puppy Walter has grown out of his first small collar. Great service from the team and a fab UK business to support 🐶

12 April 2026
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Reply from Oscar & Hooch

Thanks for your review Charlotte. And thank you for coming back to us for Walter's next collar! Delighted you like what we do ☺️. Best Wishes. Elaine

Rated 5 out of 5 stars

Great quality

Great quality, colours & service. Highly recommended

7 April 2026
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Reply from Oscar & Hooch

Thanks for your review Andrea. Glad you like what we do and thank you for any recommendations you make ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Beautifully made collars

Beautifully made collars, They combine strength with softness and comfort for your dog. Available in a huge array of fantastic colours too.

10 March 2026
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Reply from Oscar & Hooch

Thanks for your review Joanne! Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Beautifully made dog collar from fantastic British company

In Oscar and Hooch I have found a very well made dog collar for my 7 month old Labrador puppy. Been looking for a while only to find cheap looking, garish, heavy etc.. collars and was so pleased that the Oscar and Hooch Eco SoftFit collar is beautifully made, robust whilst remaining aesthetically appealing with delicate stitching and quality chrome clip. This is unlike other collars which, for the length needed, were very heavy and cumbersome and generally quite garish with bones /flowers and other such decorations that are not befitting of a sophisticated Chocolate Labrador. The collar is lightweight but strong, in a range of lovely muted colours (we chose Forest green). The medium size fits very well, with growing room and I'm hoping this is the last collar we will buy for her.

Oh, and delivery was really quick (and free!) via Royal Mail, arrived sooner than expected. Wonderful service and a great product. Thank you.

30 March 2026
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Reply from Oscar & Hooch

Thank you for your lovely review Lucy! Glad you and Ivy 🐶 like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great products. Elaine is so helpful, and my pup loves his new collar!

24 March 2026
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Reply from Oscar & Hooch

Thanks for your review Emma! Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Great Products

Great products & well made by hand in UK
The collars are robust but super comfy (Digby the Boston Terrier thinks so!) & lovely colour choice.
Would not buy any other make, thank you Oscar & Hooch & Elaine for great service.

23 March 2026
Unprompted review
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Reply from Oscar & Hooch

Thanks for your review Sarah! Glad you and Digby like what we do ☺️ And thank you for coming back to us! best Wishes. Elaine

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