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Oskar Kinderland Reviews 530

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TrustScore 2.5 out of 5

2.3

Home Furniture Shop
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Company details

  1. Home Furniture Shop

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2.3

Poor

TrustScore 2.5 out of 5

530 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Will strongly recommend..

I had ordered a cupboard for my daughter. Unfortunately the mirror was defective. Thanks to a very customer focused approach of the Oskar Kinderland team, they went extra mile to resolve the situation. I am very thankful and would consider them in future.

4 February 2024
Unprompted review
Oskar Kinderland logo

Reply from Oskar Kinderland

Thank you for your feedback and for sharing your experience, customer satisfaction is an essential part of our service and it is encouraging to know that we have been successful in your case. We appreciate your trust and your willingness to consider us again in the future. best regards, Sabine

Rated 1 out of 5 stars

Don´t buy here, it is a scam!!!

Don´t buy here, it is a scam!!!

Rechnungsnummer 5809837

I bought a schrank for our kitchen (225 euros). There were supposed to arrived 3 packages, just arrived one! ant the other ones? ones is still at the warehouse of DPD (what a surprise) and the other one is going back to the sender. I have try to call Oskar-Store, but they never are available. I have already pay for the product, very dissapointed.

I do not understand why companies keep working with DPD...must be extreamly cheap.

18 July 2023
Unprompted review
Oskar Kinderland logo

Reply from Oskar Kinderland

Hello, we are very sorry that your goods have not arrived in full so far. unfortunately, you are experiencing delivery difficulties. Customer service will take care of this and get back to you. Best regards Sabine

Rated 1 out of 5 stars

Very bad service

I ordered;
2 pieces 90x200cm
Premium madras
Calma Comfort Plus
H3 72 VitaliSpa

I have received;
2 pieces 70x140cm
Matratze 26
Calma Comfort
H2 - Kinder

I have made them aware of this even before receiving the parcel, and all they could tell me was;
We ask for your understanding and ask you to come and collect the parcel. Unfortunately, there is no other option

With kind regards
Your customer service

Very bad service, and now I stand with 2 madras which I have absolute no use for

0 stars from here

8 December 2022
Unprompted review
Oskar Kinderland logo

Reply from Oskar Kinderland

Hello Leif Jensen. The parcel could not be delivered because the recipient could not be found. We are glad that the goods are now with you and hope you enjoy them. Many greetings Sabine

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