Otticanet Reviews 

Great communication, great service, great product. Wouldn't think twice of using this company again. Highly recommend.

I was kept up to date through the out the purchase and the glasses arrived on schedule and were great value.

As they didn't suit me I unfortunately I had to send the glasses back but was able to use the Otticanet courier and the refund was given without any issues and quickly!!

I will definitely be buying glasses from them once I find some that suit me

Provided constant updates and replied to queries immediately. Outstanding service and a quality product. Provided excellent customer service and perfect service overall....... can highly rate these guys.

Purchased the item with constant updates on the availability, tracking and notifications..... Great, great, great!

I wanted to give prop's to Otticanet on their customer service.
I ordered a pair of Oakley frames after searching the internet
for a specific pair I was looking for. Their pricing was very
competitive and saved me money by purchasing from the
instead of a local eyeglass source.

My order was placed, confirmed. I was given an approximate lead time for shipment of 3-4 weeks, but also was offered other colors that were stock and I wanted what I originally ordered and they ended up shipping a week later instead of waiting the 3-4 weeks.

Were packaged very well and came with everything that was on their site.

Thank you Otticanet!

David Gerhardt

Great service! As expected. Kept me informed at all times. Good correspondence. Item arrived as expected. Good price. Am convinced! Will use again for next sunnies I can't find! Thank you! 👍🏼

Very good price on Persol 3074S in the hard to get larger size.I did not get the email confirming the order but Customer Service responded immediately to my email querying this and informed me my order had already been shipped from Italy.It arrived here in the UK well within 48 hours of the order - impressive.I would certainly use them again.

My order, Maui Jim Nakalele arrived safely today via FedEx, with no fees, and I just wanted say it was such an easy & pleasurable experience ordering my glasses through Otticanet.
They arrived 7 days after I placed the order, all the way from Italy!
The best part being I saved over £100 on the price compared to Sunglasses Hut
I will definitely be recommending your services to all of my friends and family.

Ordered a a pair of Rudy Project Rydon Multilaser sunglasses from this company (unable to get them from any UK supplier). They replied that the order would take 7-10 working days as they had to order them direct from the manufacture. After a week I enquired how things were going (they were a birthday present that I wished to arrive on time )and they replied that the item would be dispatched the next day, which it duly was. Throughout the communications they were polite and informative and everything went smoothly - an excellent service and I would recommend the to anyone

My order took 2+ months to process. After 4-5 emails, I did finally receive my sunglasses. I couldn't tell you if they are real or fake, but what I do know is about 2 weeks after I received them I got a bill for $30 for the FED -EX shipping charge. At no time was I ever made aware that this would happen. It appeared to be free shipping and even says that on the homepage of their website. The glasses would have been cheaper somewhere else if I had known.

over 2mths for an order and still waiting. no reply or updates. no service

Shipping was quick and product was exactly as described. One week after receiving my order, I received a fedex bill. I was alarmed at first but after emailing Otticanet, I received a response in one day and a refund 2 days later. Everyone was super helpful and quick to respond. Thank you! I will definitely order again.

Just be careful with hiden fees when you order into US.. you pay a lot of money for Costums "Department of Homeland Securiy". Not worth it!

While there has been some delay on my order, the service has been excellent, rapid feedback from their nodal service - this will definitely recommend this website.

I placed an order 20.02.14. and today March 10. I have not received my order- number: OT-5708890, shop refused to send. But I have not received a refund. I asked for a refund shop, but they do not answer the question when I get a refund.I often make purchases in online stores in Italy, but this attitude meet for the first time.
Ludmila